Traveled from Hoek van Holland to Harwich and back on July 5. Absolutely brilliant staff on these sister ships. Extremely friendly and helpful all around the ship. Had breakfast in the restaurant on t... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
From the start to end clear instructions about being a passenger security before the boat is on point may I add..!!! Any help needed there’s always a staff mebee there happy to help with any enquiry..... Näytä lisää
Clean and tidy ship, pleasant and polite staff. Comfortable seating. Stena plus lounge was great with tasty complimentary snacks and beverages. Contacting Stena to make changes to booking by phone w... Näytä lisää
Yritys on vastannut
Stena Line is one of the best ferries we have travelled on and it suits our purpose to visit Holland annually for the last 7 years, no fuss, no stress, no delays, calmness - staff always polite and v... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Stena Line UK
Yrityksen kirjoittama
At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.
Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.
Ferries to Scotland
- Belfast – Cairnryan
Ferries to England
- Belfast – Liverpool
- Hook of Holland – Harwich
Ferries to Wales
- Dublin – Holyhead
- Rosslare – Fishguard
Ferries to Ireland
- Holyhead – Dublin
- Fishguard – Rosslare
- Liverpool – Belfast
- Cairnryan – Belfast
Ferries to the Netherlands
- Harwich – Hook of Holland
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.
Good to know
We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!
How to book ferry travel
Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.
Yhteystiedot
Yhdistynyt kuningaskunta
- www.stenaline.co.uk
4,3
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Had a good sailing to & from Belfast
Had a good sailing to & from Belfast. Kept informed of delays.
My only issue is as there weren’t any cabins I booked the Hygge lounge & the chairs were very uncomfortable so had very poor sleep. All staff friendly and professional.
4. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good morning,
Thank you for your review.
We're pleased to hear you had a good journey and felt well informed throughout the delays. It's also great to know our staff were friendly and professional.
We're sorry that the seating in the Hygge Lounge was uncomfortable and impacted your ability to rest. We appreciate your comments and will share them with the relevant team for review.
We hope to welcome you onboard again soon.
Regards
Hayley
Stena Line
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that your journey was on time, comfortable, and supported by our friendly staff.
We appreciate your kind words and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Excellent experience with Stena
Excellent experience with Stena. Ferry was clean, well maintained, not over busy. Staff were professional, helpful and nice. We loved the open deck at the top of the ferry (deck 6) which we understood has become accessible since a recent refurbishment.
2. kesäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you find it easy to book your trips to Ireland with us.
We appreciate your review and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
From the moment you arrive
From the moment you arrive, the staff at Stena are warm and welcoming. Check-in is easy to navigate through. On board the crew are very friendly and attentive to your needs and requirements. Always a smooth journey.
4. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you found our staff warm, welcoming, and attentive throughout your journey, and that check-in was easy to navigate.
We appreciate your kind words and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
A Great Day at Sea
We took the Princess & Pirate cruise with my Grandaughter last week and she was thrilled. The Great big Boat had her eyes wide as we walked up the long gangway, then so many options of stairways and corridors to choose from. We eventually found the lounge we were supposed to be in and fair dos to the entertainment, they had the kids totally in their spell for the whole trip.
The meal was a bit disappointing but a minor detail when we watched our little princess having so much fun. The onboatd shop had some great bargains and sale items. The ship was very clean and remained so despite being taken over by pirates! All in all we had a very pleasant, if somewhat noisey, smooth crossing and arrived back in Belfast a weary well entertained trio. Thankyou 😁
1. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that your granddaughter enjoyed the Princess & Pirate Cruise and that the entertainment team helped make it such a special experience.
We're also pleased that you enjoyed the onboard shop and found the ship clean and comfortable.
Thank you for travelling with us, and we hope to welcome you all onboard again soon.
Regards
Hayley
Stena Line
Great Ferry
Great Ferry, lots to choose from
Used the Hugge lounge relaxed nicely for our long drive home
4. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you enjoyed the range of onboard facilities and found the Hygge Lounge a relaxing place to unwind before your journey home.
We appreciate your review and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that boarding was quick, the lounge was a great experience, and that you found our staff friendly and first class throughout your journey.
It's also wonderful to know that you enjoyed the food and felt it offered good value for money. We appreciate your review and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
From arrival at port to disembark the…
From arrival at port to disembark the staff and crew members all go above and beyond and made this trip good.
4. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that our staff and crew helped make your journey a positive experience and went above and beyond from arrival at the port through to disembarkation.
We truly appreciate your kind words and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
CAR ALARMS.
I think it would be useful to include simple instructions clearly marked on the boarding pass to deactivateyour car alarm as some people either forget or may not know how to do it!
4. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review and suggestion.
We appreciate you taking the time to share this idea and will pass your comments regarding car alarm reminders on boarding passes to the relevant team for consideration.
We look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Staff and Service first class
Staff and Service first class. Made my difficult day into a great experience. Thank you
4. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that our staff and service were first class and helped turn a difficult day into a positive experience.
We truly appreciate your kind words and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Very easy to check in and load onto the…
Very easy to check in and load onto the boats . Loads of seating and eating areas on board
4. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you found check-in and boarding easy, and that you enjoyed the range of seating and dining areas available onboard.
We appreciate your review and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Loaded very quickly
Loaded very quickly , staff friendly , lounge area great staff first class , food excellent good value for money
4. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that boarding was quick, that you enjoyed the lounge, and that our staff provided first-class service throughout your journey.
It's also great to know that you enjoyed the food and found it to be good value for money.
We appreciate your review and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
A very comfortable ferry crossing
A very comfortable and well organised ferry crossing. Very helpful and happy staff. Booking online was straightforward and easy.
4. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you found the booking process straightforward, your crossing comfortable and well organised, and our staff helpful and friendly.
We appreciate your review and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
Ferry on time.
Ferry on time.
Clean onboard.
Lounge quiet and reasonable free snacks.
Crossing felt smooth.
Staff friendly and helpful.
4. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that your sailing was on time, the crossing was smooth, and that you enjoyed the quiet atmosphere and complimentary refreshments in the lounge.
It's also great to know that you found our ship clean and our staff friendly and helpful. We appreciate your review and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
Embarkation and dis embarkation …
Embarkation and dis embarkation went smoothly apart from ESS process in Netherlands where they weren't able to get fingerprints from my husband who is in a wheelchair
27. kesäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're pleased to hear that embarkation and disembarkation were smooth overall.
We're sorry to learn that your husband experienced difficulties with the EES fingerprint process in the Netherlands. We understand how frustrating this must have been, particularly when travelling with mobility needs, and we appreciate you bringing this to our attention.
We hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Great communications throughout
Great communications throughout. Easy to check in. One downside is the extortion for food and beverage. £15.95 for crap burger and chips.
3. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good morning,
Thank you for your review.
We're delighted to hear that you found the communication and check-in process easy and efficient.
We're sorry to learn that the food and beverage offering did not meet your expectations. We appreciate you sharing your comments and will pass them on to the relevant team for review.
We hope to welcome you onboard again soon.
Regards
Hayley
Stena Line
The booking was easy
The booking was easy. The staff onboard were friendly and helpful. I used the crossing from Cairnryan to Belfast. I left my dog in car but next time I will use a pet carrier and book the pet lounge
3. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you found the booking process easy and that our onboard team were friendly and helpful.
It's great to know you're considering using our pet facilities on your next journey. We look forward to welcoming you and your dog on board again soon.
Regards
Hayley
Stena Line
Good trip.
Great experience. Didn’t give 5 stars as bathroom wasn’t cleaned well. Wet toilet looked like someone just purred water over it
3. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good morning,
Thank you for your review. We're delighted to hear that you had a great experience overall.
We're sorry to learn that the bathroom cleanliness did not meet the high standards we aim to provide. Your comments have been shared with the relevant team, as clean and comfortable facilities are important to us.
We hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you find it easy to book your trips to Ireland with us.
We appreciate your continued support and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Efficient, Luxurious Travel.
Compared to the hassle of flying, my return Stenaline trip from Belfast to Liverpool and back again was a joy. Booked in online, arrived, efficient marshals lined us up then got us on and off the boat. Boat and cabin in pristine condition and luxurious. Lots to see and do with great eating and relaxing spaces. Friendly, knowledgeable staff. A hot shower then into bed with crisps, clean bedding. Turned a tiring trip into a luxurious one.
3. heinäkuuta 2026
Vastaus yritykseltä Stena Line UK
Good afternoon,
Thank you for your wonderful 5-star review.
We're delighted to hear that you enjoyed a comfortable and relaxing journey, and that our team, onboard facilities, and cabin accommodation helped make your trip stress-free.
We truly appreciate your kind words and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
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