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Stena Line UK Arvostelua 

3 908
TrustScore 4.5/5 tähteä

4,3

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Compared to the hassle of flying, my return Stenaline trip from Belfast to Liverpool and back again was a joy. Booked in online, arrived, efficient marshals lined us up then got us on and off the boa... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We took the Princess & Pirate cruise with my Grandaughter last week and she was thrilled. The Great big Boat had her eyes wide as we walked up the long gangway, then so many options of stairways and... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Easy boarding. Ship left on time. Premium Lounge comfortable and peaceful. Nibbles and cakes, soft drinks and tea/coffee etc good selection. Newspapers and magazines available more so on the outward j... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

On our return journey Hoek to Harwich, we were woken repeatedly by announcements in our cabin starting at 4am and continuing until the correct announcement for us at 5:30am. Having to then drive for... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lauttapalvelu
  2. Satamalogistiikkayritys
  3. Terminaali

Tietoja yrityksestä Stena Line UK

Yrityksen kirjoittama

At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.

Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.

Ferries to Scotland

  • Belfast – Cairnryan

Ferries to England

  • Belfast – Liverpool
  • Hook of Holland – Harwich

Ferries to Wales

  • Dublin – Holyhead
  • Rosslare – Fishguard

Ferries to Ireland

  • Holyhead – Dublin
  • Fishguard – Rosslare
  • Liverpool – Belfast
  • Cairnryan – Belfast

Ferries to the Netherlands

  • Harwich – Hook of Holland

Plan your road trip to Europe

As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.

Good to know

We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!

How to book ferry travel

Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

4 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(3 908)

2 935 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

It's always easy to book a trip to…

It's always easy to book a trip to Ireland.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that you find it easy to book your trips to Ireland with us.

We appreciate your continued support and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

Efficient, Luxurious Travel.

Compared to the hassle of flying, my return Stenaline trip from Belfast to Liverpool and back again was a joy. Booked in online, arrived, efficient marshals lined us up then got us on and off the boat. Boat and cabin in pristine condition and luxurious. Lots to see and do with great eating and relaxing spaces. Friendly, knowledgeable staff. A hot shower then into bed with crisps, clean bedding. Turned a tiring trip into a luxurious one.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your wonderful 5-star review.

We're delighted to hear that you enjoyed a comfortable and relaxing journey, and that our team, onboard facilities, and cabin accommodation helped make your trip stress-free.

We truly appreciate your kind words and look forward to welcoming you onboard again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

On time departure combined with good…

On time departure combined with good quality of service, cabins and nice staff

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that you enjoyed an on-time departure, comfortable cabin accommodation, and good service from our team.

We appreciate your review and look forward to welcoming you on board again soon

Regards
Hayley
Stena Line

Saanut 3/5 tähteä

The ferry was crowded in the lough area…

The ferry was crowded in the lough area with people complaining where should they sit and others being asked to move to make room for others. Staff were very polite and gracious. I had a cabin booked so was thankful I could leave.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review.
We're pleased to hear our staff were polite and helpful. We're sorry that the lounge area felt overcrowded, and we appreciate your comments, which we'll share with the relevant team.
We're glad your cabin provided a more comfortable space for the rest of your journey.
We hope to welcome you onboard again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

On time

On time, comfortable and stress free.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that your journey was on time, comfortable, and stress-free.

We appreciate your review and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 4/5 tähteä

STENA ALWAYS SO approachable when…

STENA ALWAYS SO approachable when needed to change. we had to come home early as hubby hurt back and they so helpful.
sadly cabins gone and the Hyagge chairs totally unsuitable for us to sleep. glad to have got home earlier though.

19. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review. We're pleased to hear that our team was able to assist when you needed to change your travel plans, and we hope your husband is feeling better.

We're sorry to hear that the Hygge Lounge seating was not comfortable for resting during your journey. We appreciate your comments and will share them with the relevant team. We're glad we could help you return home earlier when needed.

Regards
Hayley
Stena Line

Saanut 4/5 tähteä

efficient loading and unloading

efficient loading and unloading. clear instructions.
comfortable space and good bargains in duty free.
disappointed that we had to pay for wi-fi, which was also sporadic at best.

30. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review. We're delighted to hear that you found the loading and unloading process efficient, the instructions clear, and enjoyed the onboard facilities and duty-free offers.

We're sorry to hear that the Wi-Fi did not meet your expectations. We appreciate your comments and will share them with the relevant team for review.

We hope to welcome you onboard again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

They make you feel welcome

They make you feel welcome

25. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that our team made you feel welcome throughout your journey.

We appreciate your review and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

Ferry was prompt

Ferry was prompt, large vessel, good announcements.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.
We're delighted to hear that your sailing was prompt, that you enjoyed travelling on one of our larger vessels, and that the onboard announcements were clear and helpful.
We appreciate your review and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

The welcome aboard and guidance to…

The welcome aboard and guidance to cabins was appreciated. The meal I ate on return journey was delicious. Cabins were clean and tidy and bunks a good length. Booking was also pretty easy.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that you appreciated the warm welcome onboard, found the booking process easy, and enjoyed the comfort and cleanliness of your cabin. It's also wonderful to know that you enjoyed your meal on the return journey.

We appreciate your review and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

I can confidently state that the staff…

I can confidently state that the staff provided exceptional service from check-in to on-board, and the dining experience in the restaurant was outstanding.
I would highly recommend stenaline.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that you received exceptional service from our staff throughout your journey and that you enjoyed the restaurant experience.

We truly appreciate your recommendation and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

Well organised

Well organised, quick on and off system, on time. All good!

1. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.
We're delighted to hear that you found the journey well organised, with efficient boarding and disembarkation, and that everything ran on time.
We appreciate your review and look forward to welcoming you onboard again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

We travelled to Ireland from Holyhead…

We travelled to Ireland from Holyhead to Dublin and returned on the Rosslare to Fishguard route. The staff and organisation at all ports and onboard was very professional leading to a stress free trip.

19. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that you found our staff professional and the organisation both onboard and at the ports efficient, helping to make your trip stress-free.

We appreciate your review and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 4/5 tähteä

Very friendly and clean

Very friendly and clean, only issue was the new passport EEC checks, had to wait a while once off the boat

24. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review. We're delighted to hear you found our service friendly and our ship clean.

We're sorry your journey was delayed by the passport checks after disembarkation and appreciate your understanding.

We hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Concern and help for myself as disabled…

Concern and help for myself as disabled person

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for leaving us a 5 star review. We're delighted to hear our team provided the support and assistance you needed to make your journey comfortable. We look forward to welcoming you back onboard again soon.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Stress free travel with Stena

As a disabled passenger i was given priority driving on board. The staff were very helpful and friendly. The Stena Embla was clean and modern. The cabin was comfortable with çrisp white bedding and large ensuite. We enjoyed a tasty breakfast and evening meal. I can't wait for my next trip!

29. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your 5 star review. We're delighted you enjoyed the service from our team, your cabin, and the onboard dining. We look forward to welcoming you back onboard soon.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

Booking by phone efficient and useful…

Booking by phone efficient and useful as it was first time .
If possible would like to board the ferry earlier than 1hr 15 on return journey from Belfast , but otherwise efficient and good .
Both sailings plus lounge was excellent . Although return we noticed people sneaking in who didnt appear to have paid for Premium tickets , you need someone on the desk more time .
Return journey the tv in our cabin didnt work , and our Quilt cover was torn , not good really .
Overall good sailing though .

30. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your review.

We're pleased to hear you enjoyed the Premium Lounge and found our booking team helpful.

We're sorry about the issues with your cabin and appreciate your feedback regarding lounge access and boarding times. We hope to welcome you onboard again in the future.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Premier lounge was excellent

Premier lounge was excellent , great crossing .

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your 5 star review. We're thrilled to hear you enjoyed our Lounge and had a great crossing. We look forward to welcoming you back onboard again.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

The Stena Plus Lounge was a nice calm…

The Stena Plus Lounge was a nice calm space to spend 3.5 hours, but investment in comfier chairs wouldn't go amiss.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review. We're pleased you enjoyed the calm atmosphere in our Stena Plus Lounge and appreciate your suggestion regarding the seating. We hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

A very enjoyable experience

We travelled premium with motorhome, everything bang on time. Excellent organisation for boarding and disembarking, comfortable and quiet in lounge with good service, decent food and drink, and friendly polite staff.

29. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your 5 star review. We're delighted you enjoyed the Premium Lounge and the service from our team. We look forward to welcoming you back onboard again.

Regards
Dave
Stena Line

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