Collecting my vehicle with Katie Jefferson was smooth and well organised. Everything was ready on time, Katie made the handover clear, and she explained the controls and paperwork without rushing me.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent customer service from Splend! I visited the Cricklewood branch and met Jordan, who was absolutely brilliant. Friendly, professional and helpful—truly world-class service. I always have a... Näytä lisää
Yritys on vastannut
I had the pleasure of being seen by Jordan today, and I have to say, the level of service I received was absolutely top-notch. Jordan was professional, friendly, attentive and genuinely took the... Näytä lisää
Yritys on vastannut
Experience was great. My car broke down, called splend, they have arranged for an alternative car instantly. Amazing service from splend and big shout out to Jordan for taking care of us.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Change the way you own for good with Splend. Splend makes car ownership easier, more affordable, and more accessible for PCO drivers by packaging everything they need to earn more, pay less, and stress less into one affordable weekly repayment. It’s smooth driving with no surprises and the lowest total ownership cost - exactly how car ownership for PCO drivers should be. Experience a new way to own your vehicle with Splend: affordable models, all-inclusive costs, no balloon payments, and the flexibility to try before you buy, plus support when you need it.
Yhteystiedot
393 Edgware Road, Cricklewood, NW2 6LN, London, Yhdistynyt kuningaskunta
- 0333 016 4311
- hello-uk@splend.com
- www.splend.co.uk
4,5
Erinomainen
2 t. arvostelua
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Farhad he was very nice guy very…
Farhad he was very nice guy very helpful thank you so much he's number one now I own my car after four years thanks for splend especially farhad
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Tanzim from start to finish was helpful…
Tanzim from start to finish was helpful and made the process easy
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Vary good from victor very much…
Vary good from victor very much friendly
I became a friend
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Very good service
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Once again I had issue with my account…
Once again I had issue with my account and Farhad has helped me resolve the issue i was charged incorrectly for damage on the vehicle but Farhad investigated found out i was not responsible and helped remove the charge thank you so much
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
straight forward dealing customer…
straight forward dealing customer service very polite . farhad was great saw me quick no issuses.
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Vikrant Rawat has been so helpful and…
Vikrant Rawat has been so helpful and was able to assist with my onboarding. He's an asset to Splend. Keep up the good work.
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Farhad has helped me to get off boarded…
Farhad has helped me to get off boarded quickly in time for my flight
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Farhad was fantastic helped with my…
Farhad was fantastic helped with my accident and booked in Bodyshop for fast turn around so thank you Farhad and Splend
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Farhad was fantastic and I didn't have…
Farhad was fantastic and I didn't have an appointment but Farhad helped me obtain my Jaecoo 7 today
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Victor was the best honestly loved my…
Victor was the best honestly loved my experience
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Nadim was very helpful during…
Nadim was very helpful during onboarding process. I was able to work straight away
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Zero customer support,
Appalling customer service. I rented a Rent-to-Buy vehicle for Uber, and the air conditioning stopped working during summer. They ignored 10 emails from me and forced me to wait a month for a Volkswagen dealer appointment on 7th July.The car has now been locked inside the Volkswagen dealership for days, and VW just informed me they cannot even start the diagnostic. I am stuck with zero income. Splend flatly refused to provide a TfL-licensed courtesy car, completely leaving me stranded without a replacement vehicle during this extreme heat. This completely violates their own company policy.To make it worse, they told me to just go and refill the AC gas myself. The car only has 18,000 miles, so it is almost brand new. An AC system does not empty itself at 18,000 miles unless there is a major mechanical leak or component failure covered under warranty. Splend is just trying to avoid their maintenance responsibilities.They are demanding my full weekly rental payment of 309 pounds tonight while the car is unusable in a workshop, and they previously charged me a 19-pound late fee caused by the loss of income they created. They also owe me a referral bonus which they are delaying.Drivers are treated like numbers, not businesses. Total breach of contract and zero support. Avoid Splend UK.
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Hi Mr Titu,
I’m sorry to hear that you are unhappy with our service.
I attempted to call you today to discuss your concerns, but unfortunately I was unable to reach you.
To clarify our process regarding air conditioning issues, we would always ask customers to visit their local Kwik Fit so that they can assess the system. If the air conditioning simply requires a re-gas, this is considered a consumable item and can be carried out at the customer's expense.
However, if Kwik Fit identifies a fault with the air conditioning system, and you have confirmed with the dealership that the required repairs are covered under the vehicle's warranty, Splend will be happy to provide you with a replacement vehicle while the warranty repairs are being completed.
I hope this clarifies our process. We look forward to hearing from you, and please feel free to return my call at your earliest convenience so we can discuss this further.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Farhad was helpful and located my car…
Farhad was helpful and located my car when no one else was able to find it I can finally work now properly
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Eti was very helpful on the onboarding…
Eti was very helpful on the onboarding process for my new car i am very happy with the service
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Farhat has done an amazing job I had an…
Farhat has done an amazing job I had an issue with my windows and he helped resolve the issue and actually listen to the issue and fixed it and explained how he did it so thank you
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Poor customer service - they don't respond to emails or calls
I was looking to buy a used car from this company, the car was described as in good condition with tidy bodywork, having paid a deposit, I called to collect the car, it had numerous dents and scuffs and the company has not refunded my deposit, responded to my emails / calls. I would not recommend them prospective buyers of vehicles, many appeared to be high mileage former Uber vehicles that were being sold at a premium because of the PCO licence they came with. In the end I bought a car else where that offered better value. I would not risk buying from them, their customer service is poor and they are not to be trusted to give an acurate description of the vehicle being sold.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Hi Steve,
Thank you for taking my call. I'm glad to see that your refund has now been processed. I would like to sincerely apologise for this oversight and for any inconvenience it may have caused. Thank you for your patience and understanding
I spoke to Fahad and he was very…
I spoke to Fahad and he was very helpful. Pleasure to deal with
7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Splend
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
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