Good service and updates as the cover was made. Quality of cover excellent, if a tad heavy. Fits description exactly. Relatively simple to attach and detach. Drops a star due to the size of th... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
We ordered our cover chose our colour and design .. we were kept informed from the moment of order till delivery… It fits perfect, very strong and durable we are really pleased with it. Previously... Näytä lisää
Yritys on vastannut
Absolutely brilliant service. Specialised covers keep you informed at all times. This is the 2nd caravan cover we have ordered as we changed our caravan. We wouldn’t use any other business as they... Näytä lisää
Yritys on vastannut
After seeing these covers pretty much all over instagram i was very interested in getting one for our caravan. What sealed me ordering one was seeing them at the Caravan show at the NEC. Then wh... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Since 1981, we have pioneered the protective vehicle cover industry and have a heritage our competitors can only envy. Specialised Covers are proud to be partnered with some of the automotive industry's most prestigious manufacturers including McLaren, Bentley, Audi and Lamborghini, as well as supplying many of Formula One's leading teams. All our experience and the skilled craftsmanship that goes into our covers for these brands is also available to you and for your pride and joy. We believe a protective cover should do exactly that - protect, as well as preserve. We use the very best fabrics and our tailored designs which give Specialised our unique fit, are second to none.
Yhteystiedot
Riverdale House, BD17 7AD, Dockfield Road, Yhdistynyt kuningaskunta
- 01943 864 646
- info@specialisedcovers.com
- www.specialisedcovers.com
4,8
Erinomainen
7 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Almost excellent service
Arranging the date to attend a fitting was problematic, the two guys who measured up for the cover were excellent on the day but my contact in the office did not make themselves known when I arrived, which seemed odd. I was asked if I would like an extra opening at the rear to ease fitting which I said yes to, but when the cover arrived this wasn’t included. It would also have been beneficial if there was a diagram included to explain the fitting of the straps. Overall the fit is very good and the colour just right but I would have expected a little more of personal touch regarding after sales.
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Robert,
Thank you for taking the time to leave your review.
We’re pleased to hear that you were happy with the overall fit and colour of your cover, and that our fitting team provided a positive experience on the day. However, we’re sorry that arranging the appointment, the lack of introduction on arrival fell short of your expectations.
Your comments about including a simple diagram for the strap fitting and improving the personal touch with after-sales support are very helpful, and we will review these points internally as part of our ongoing improvements.
If you would like us to look into the rear opening that was discussed, please feel free to contact us directly and we’ll be happy to see what we can do to assist.
Kind Regards
Specialised Covers
Tow Pro Infinity Elite
Ich habe eine Tow Pro Infinity Elite für meinen neuen Wohnwagen gekauft. Leider waren nach der Überführung vom Händler nach Hause (120km) sämtliche Frontscheiben und das Sunroof zerkratzt bzw. angescheuert. Der Kundenservice teilte mir auf Anfrage mit, dass die Schaden vorher waren (der Wohnwagen war brandneu und wir haben ihn genauestens bei Abholung auf Beschädigungen geprüft, die anderen Scheiben haben keine Schäden). Die zweite Begründung lautete, dass die Front verdreckt gewesen ist (der Händler hatte den Wagen frische gereinigt für die Übergabe an uns). Nun habe ich eine Abdeckung die ich nicht benutzen kann sowie einen neuen zerkratzten Wohnwagen und darf die Schäden auf eigene Rechnung beheben.
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Jens,
Thank you for taking the time to share your feedback.
We are genuinely sorry to hear about the experience you’ve had following the first use of your Tow Pro Infinity Elite cover. We fully understand how concerning it must be to notice marks on a brand new caravan, and we appreciate the detailed information and photographs you provided while we reviewed this with our design team.
Following a thorough assessment of the images and the information supplied, our design team confirmed that the type and pattern of scratching shown is not consistent with what a towing cover is capable of causing. The fit and construction of the cover do not allow for the level or motion required to create these marks during normal use.
As explained in our correspondence, this style of fine, circular scratching is most commonly associated with the way a surface has been cleaned, particularly when a brush or sponge has been used on acrylic windows or sunroofs. We appreciate that this may not have been apparent at the time of collection, but this remains the professional assessment based on the evidence provided.
We sell many thousands of these covers each year across the UK and Europe and have not received reports of covers causing this type of damage.
While we are confident that the cover itself is not at fault, we do understand that this has been a frustrating situation for you, and we are sorry that you feel disappointed with the outcome.
Kind Regards
Specialised Covers
Customer care was impeccable
The customer care is second to none, we had an issue with our cover and the company rectified it swiftly and conveniently. Superb company and superb product. I would highly recommend.
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Jane,
Thank you for your wonderful review.
We’re delighted to hear that you were pleased with both the service you received and your cover. It’s great to know the issue was resolved quickly and conveniently for you.
We really appreciate the recommendation and your kind comments about our team and product.
Kind Regards
Specialised Covers
Excellent value for the money 👍
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Julian,
Thank you for your great feedback. We’re pleased to hear you felt the cover offered excellent value for money.
Kind Regards
Specialised Covers
Excellent
Excellent, seamless client service from start to finish and an amazing, high quality product delivered, tailored perfectly to my vintage car. Thank you.
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Tom,
Thank you for your kind review. We’re really pleased to hear that you found the service seamless and that the cover was a perfect fit for your vintage car. It’s always great to know the quality and tailoring met expectations.
Kind Regards
Specialised Covers
My Infinity towing cover for my 2024 Bailey caravan was a costly disappointment
My Infinity towing cover for my 2024 Bailey Vigo caravan was a difficult fit from purchase being difficult to pull up the zip the fabric catching in the zip and the cover itself always having diagonal wrinkles across the front .We managed after a fashion the first year but this year first time out the zip stuck, the cover couldn't be removed and the zip puller snapped off in efforts to free it.Of course the guarantee is up although it does look like a manufacturing fault to me .Our previous Specialised cover was excellent in all respects so we feel badly let down especially as the quality of materials still appears largely good. The advertising always makes great play of the snug fit ,lack of wrinkling and easy fitting and removal.A bit misleading if ours is now the typical product.We live and learn so I can't see me buying a replacement from Specialised!!
It might have been worth saying that I bought my cover via PRIMA Leisure so they would have the sales record but the cover has a tag with the Specialised Covers model and date of production on it as does the cover carrying bag.And also in my initial struggles with the cover I put some of this down to height of the cover due to the tall Infinity windows , the fact that it was a relatively new model with a lot more fabric to handle it than the shorter models and that one was standing on a 3 step ladder to do up the top of the zip as recommended in the literature and video which was something of a gymnastic challenge if you’re of more mature years!!
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Arthur,
We’re sorry to read about the difficulties you’ve experienced with your towing cover.
However, we’ve not seen any correspondence from you regarding these issues, and we’re also unable to locate an order in your name on our system. We always ask that any concerns particularly relating to fitting or zips are raised with us within the first 6 months of purchase so we can investigate and resolve them while the cover is in early use.
We can look into this for you, if you'd like to contact our customer service team directly with your order number, photographs of the cover, and details of the issues you’ve encountered so we can properly review this for you - info@specialisedcovers.com.
Kind Regards
Specialised Covers
Hi i ordered a caravan stone chip…
Hi i ordered a caravan stone chip cover for a swift elegance over the phone services was excellent paid on the day email were sent on putting the cover together delivered when thay said excellent service excellent company will use again
21. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi William,
Thank you for your review. We’re thrilled to hear you had an excellent experience ordering your towing cover and that everything from payment to delivery went smoothly. We look forward to helping you again in the future!
Kind Regards
Specialised Covers
A very good front cover made to fit the…
A very good front cover made to fit the caravan easy to fit recomended by raymond james caravans when we purchased our caravan 5*
5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Craig,
Thank you for your review. We’re delighted to hear that your front cover fits your caravan perfectly and that it came recommended by Raymond James Caravans. We really appreciate your 5-star feedback!
Kind Regards
Specialised Covers
Kept me up to date at each stage
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Mark,
Thank you for your review. We’re glad to hear you appreciated being kept updated at every stage of your order.
Kind Regards
Specialised Covers
Excellent tow cover fits perfectly
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Michael,
Thank you for your review. We’re pleased to hear your tow cover fits perfectly and meets your expectations.
Kind Regards
Specialised Covers
Very impressed with the professional…
Very impressed with the professional and prompt service I received. The cover I ordered was in stock. And I received it within a couple of days of the order going in. Very easy to use website. Overall 100% impressed with the service I received.
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Antony,
Thank you for your kind review. We’re delighted to hear you found our service professional and prompt, and that your cover arrived quickly and was easy to order via our website.
Kind Regards
Specialised Covers
Quality cover, perfect fit.
Had specialised covers on our last 3 caravans. Good quality and perfect fit.
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi William,
Thank you for your continued loyalty and for taking the time to leave a review. We’re really pleased to hear you’ve trusted our covers across your last three caravans and that you’ve found the quality and fit to be just right each time.
Kind Regards
Specialised Covers
Outstanding Quality
What a great service, I was kept fully updated at every stage of the production of my caravan towing cover / front protector.
The quality of the fabric is excellent and so easy to use, I now have the confidence my caravan will not be damage by stones etc when it is being towed.
The customer helpline was also exceptional the call was answered within seconds, with extremely helpful staff, Specialised Cover's are outstanding thank you.
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Robin,
Thank you for your fantastic review. We’re delighted to hear you were kept well informed throughout production and that you’re pleased with the quality and ease of use of your towing cover.
It’s also great to know our customer service team were able to assist you promptly.
Kind Regards
Specialised Covers
Had a towing cover repaired
Had a towing cover repaired, just over 2 years old stitching had come away on zip part, reasonable price for repair came back with 2 added buckles and some extra fabric sown on, but still had the original zip on .though they would maybe of put a new one on as that was part of the problem, zip bent still when it came back, kept upto date quick turnaround.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Scott,
Thank you for your review.
We’re pleased to hear you were happy with the turnaround time, communication, and the repair cost. We note your comments regarding the original zip being retained and appreciate this feedback. Where possible, we repair rather than replace components if they are still serviceable, but we understand your expectation in this case given the nature of the issue.
If you continue to experience any difficulty with the zip, please do feel free to contact our team and we’ll be happy to look into this further for you.
Kind Regards
Specialised Covers
Coachman cover
Great cover perfect it , bit more expensive but well worth it easy to get on and off !!
7. heinäkuuta 2025
Vastaus yritykseltä Specialised Covers
Hi David,
Thank you for taking the time to leave your review. We’re really pleased to hear you found the cover easy to fit and remove and that you feel it’s worth the investment.
Kind Regards
Specialised Covers
Waited in all day for the delivery and nothing…
Update 6/3/26
Cover received today (1 day late), which is great. Delivery not so good via DX, no real tracking available, just an 'out for delivery', so you're not sure when/if it will arrive that day - The parcel seemed like it had been rolling around in the dirt, and the delivery guy asked me to sign for it on a piece of paper on a clipboard… Says it all really...
Customer service from SC was good though, they responded quickly and helped the best they could.
Thanks
-------------
Waited in all day for the delivery and nothing! The delivery company, DX, say they tried to deliver. That's a lie!
I'll update this review if the cover ever gets delivered!
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Nick,
Thank you for your review. Again we’re sorry to hear about your experience with the delivery.
We have contacted DX directly to request an update and clarification on why the delivery was marked as attempted, and we are currently awaiting their response. As soon as we receive an update, we will be in touch with you via email.
We apologise for the inconvenience caused and appreciate your patience while we look into this.
Kind Regards
Specialised Covers
Excellent Service
Great service, excellent handmade cover which fits like a glove. Top quality materials and zips. Access to lockers with the cover on which is a bonus. I would recommend the company all day long. We had to wait for the rain to stop before we had a trial fit. Can't upload photographs so I can't show you guys how well it fits.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Paul,
Thank you for your lovely feedback. We’re really pleased to hear that you’re happy with the quality of the handmade cover, the materials, and the zips, and that you’re finding the locker access feature useful. It’s great to know the cover fits well once you were able to trial fit it.
We really appreciate your recommendation and you taking the time to leave a review.
Kind regards
Specialised Covers
Fantastic
Fantastic, covers fits like a dream, came in less than 2 weeks (quoted time is 4 for the elite).
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Ben,
Thank you for your great feedback. We’re really pleased to hear that you’re happy with the fit of the cover and that it arrived sooner than expected.
We appreciate you taking the time to share your experience.
Kind regards
Specialised Covers
Best Custom Outdoor Covers for Supercars!
Great custom made cover for my Lamborghini. The outdoor pro is very good material, durable and easy to fold away too.
I will certainly use them for my supercar collections going forward.
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi Aneel,
Thank you for your review. We’re pleased to hear you’re happy with the quality of the Outdoor Pro material and that you find it durable and easy to fold away. It’s good to know you’re happy with the custom fit for your Lamborghini.
We appreciate you taking the time to leave your feedback.
Kind regards
Specialised Covers
Genuinely great covers
Genuinely great covers. Amazing fit and water proof as intended. V8 Vantage 2006
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialised Covers
Hi There,
Thank you for your great review. We’re really pleased to hear that you’re happy with the quality, fit, and waterproof performance of the cover for your V8 Vantage. It’s great to know it’s working as intended for you.
We really appreciate you taking the time to share your feedback.
Kind regards
Specialised Covers
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