Ordered a fridge freezer, delivery on preferred day, got a call and email confirming the details, and the delivery guys called on the day too. No mess at all, unpacked at the van, our old fridge freez... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Good range of products. Friendly helpful staff. Special thanks to the man in customer services (Lancashire accent....sorry forgot your name) who helped me with an issue I had ordering online, you we... Näytä lisää
Phoned up sales and asked if they had a particular discounted Samsung drier in stock, the gent said they had, I told him I would be collecting it due to living nr. Blackpool! (Their delivery s... Näytä lisää
Great service from Sonic. Competitive and great knowledge zahair the sales member gave us . We bought the Bosch American fridge . The delivery drivers were fantastic friendly and installed into the ki... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Sonic Direct .. Electrically Unbeatable !
Yrityksen kirjoittama
- Google Certified Shop & Trust Pilot
- In recognition of our high standards of customer service, we are a Google Certified Shop & Rated 4.9/5 Excellent by Trust Pilot. As such, you can be sure that you’ll receive reliable dispatch and excellent customer service.
- Trusted Shops
- We have achieved Trusted Shops accreditation. Trusted Shops offers a comprehensive service for the benefit of the consumer, which encompasses accreditation, trustmark, buyer protection and customer service.
- Euronics Retailer
- As a member of Euronics, we are able to source fast moving, high demand lines and ultimately pass on the benefit of being part of a £500m national buying group.
- Investors in People
- As a recognition of our continuous focus upon developing and reinvesting in our dedicated staff, we have achieved the Investors in People standard - the leading management benchmark.
Yhteystiedot
Ingleby Road, BD8 9AN, Bradford, Yhdistynyt kuningaskunta
- 01274 575000
- reviews@sonicdirect.co.uk
- www.sonicdirect.co.uk
4,8
Erinomainen
39 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The washer i bought was faulty and I…
The washer i bought was faulty and I then had to bring it back to store 20 miles round trip not happy wouldn't buy from you again staff wasn't helpful
19. syyskuuta 2026
Vastaus yritykseltä Sonic Direct
Hi Chris,
Thank you for sharing your feedback.
I am very sorry to hear about the issue with your new washing machine. Please accept our sincere apologies for the inconvenience this has caused.
We will certainly pass your feedback along to the manufacturer to highlight these concerns and ensure they are aware of your disappointment.
Thank you again for bringing this to our attention.
Thank you
Highly recommended ordered my tumble…
Highly recommended ordered my tumble dryer and within 20 minutes I had a email saying it was ready to pick up. Got to the store and was greeted in a friendly manner and was seated in a customer waiting area to wait only 2 minutes where the warehouse staff brought it out and loaded into my car ! Keep up the good work.
30. syyskuuta 2026
Great service
Kept informed throughout. Delivery seamless and delivery men very helpful.
25. syyskuuta 2026
Ordered a new washing machine with free…
Ordered a new washing machine with free delivery within a couple of days. They were slightly late dropping it off but the guys were lovely and very helpful
25. syyskuuta 2026
Quick easy hassle free
Quick easy hassle free, in and out, went in for a new washer and came out with exactly what i was after. Staff friendly and helpful.
25. syyskuuta 2026
Great service ,bought and fitted in one…
Great service ,bought and fitted in one day.
Couldn't be better.
Thank you.
29. syyskuuta 2026
Really good customer service and super friendly.
Really good customer service.
Friendly helpful and polite.
Installation quick and efficient and friendly. Also had the best prices.
Would recommend.
29. syyskuuta 2026
Everything was ok
Everything was ok , shop in Bradford dealt with everything so well , delivery men fine , no problems with washing machine . Sonic bradford shop and staff were fair and professinal . Thank you
25. syyskuuta 2026
Great price and really fast delivery.
29. syyskuuta 2026
Great service at a great price!
Sonic Direct were great. Chaf was very helpful and talked me through everything I needed to know about the best way of getting my new cooker to my cottage. They also stored it for a month until my kitchen was completed. Great service at a great price
29. syyskuuta 2026
Great service all around from choosing…
Great service all around from choosing through to delivery, great knowledgeable staff and very friendly
29. syyskuuta 2026
Vastaus yritykseltä Sonic Direct
Dear Mr Zaman,
Thank you for sharing your feedback.
I am very sorry to hear that your experience with our customer service fell short of expectations. I have asked our customer service team to get in touch with you directly so we can better understand what happened and improve our service going forward.
On a positive note, I am glad to hear you are pleased with the product itself.
Thank you
Great customer service
Great customer service. Kept up to date with delivery and arrived as promised. Installed and removal if old appliance and packaging removed within 25mins
24. syyskuuta 2026
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.