I've been a fan of Skullcandy for practically my whole life, I was wearing their wired earbuds in middle school. Crusher's are the most "fun" headphones ever, especially the newer 540 model. And I've... Näytä lisää
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Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
order 502374232 order 502374232 Je reviens vers vous car vous m'avez répondu pour utiliser le chat pour le SAV mais ca ne marche pas et franchement ça devient vraiment très compliqué !! Je veux un... Näytä lisää
Whoever it was lined out weeks of confusion in 10 minutes. Definitely was not some bot. Very thankful for their help in getting me squared away on my warranty claim.
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I don't know where to start.Everything was great.I had absolutely nothing to complain about.Mark A this is excellent at his job.And this Mr Beast on you tube....otherwise known as jimmy?Olson, on y... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are music you can feel.
Yhteystiedot
6301 N. Landmark Drive, 84098, Park City, Yhdysvallat
- www.skullcandy.com
4,2
Hyvä
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 77 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I’d be nice if they could add a thing…
I’d be nice if they could add a thing for skipping tracks and my right earbud has been refusing to work lately but otherwise I’m very happy with this product and the only other thing is that it starts to slide out after a while
3. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Thanks for your honest feedback. We really appreciate it. We hear you on the track skipping and the fit over time, and we're sorry to hear your right earbud has been acting up. That’s definitely not the experience we want you to have. If you haven’t already, please reach out to our support team so we can help troubleshoot or explore warranty options. We're glad you're enjoying the earbuds overall, and we’ll keep your suggestions in mind for future updates.
Jerwin G
Jerwin G. was very knowledgeable, helpful, patient and kind. Thank you!
1. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Thanks so much for the kind words! We're really glad to hear that, Jerwin. took good care of you. He’s a great part of the team. We’ll make sure your feedback gets to him! If you ever need anything else, don’t hesitate to reach out.
Constructive info from Raffy
Raffy was great!
More evaluation to come.
I like to listen to the speaker now that he helped me!
He was patient, informative, and encouraged me to call back again if I have more questions.
30. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Thanks so much for the kind words! We’re lucky to have Raffy on the team. He genuinely cares about helping people, and it’s awesome to hear he made your experience a positive one. Don’t hesitate to reach out again if anything comes up. We’ll be here when you need us!
Can't speak on the sound quality…
Can't speak on the sound quality because out of two pair of ear buds, neither one have ever even worked from the start. Complete pieces of junk and the company customer service refuses to even help or back up their products.
29. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
We're really sorry to hear this has been your experience. It’s absolutely not the impression we want to leave. Getting two pairs that didn’t work out of the box is frustrating, and even more so if you felt unsupported when you reached out for help. We do stand behind our products and want to make things right when they fall short. If you’re still open to it, please give us another shot. Reach out at contact.skullcandy.com with your order or warranty info, and we’ll make sure your issue gets properly looked into. Thanks for speaking up. We know your time and trust matter.
Thank YOU for supporting YOUR products
Thank YOU for supporting YOUR products! Skullcandy rocks! Hanna was absolutely lovely in the customer service department on a return. Her prompt response and aid to my issue was top notch! I have a new pair of earphones on the way that I couldn’t be more excited about! Thank you so very much! Highly recommend to anyone :0]
22. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Thank you so much for the kind words! We’re thrilled to hear Hanna took great care of you. She’ll be stoked to know her help made a difference. Enjoy your new earphones, and thanks again for sticking with us. You rock! 🤘
Always great products which Skullcandy…
Always great products which Skullcandy stands behind. I've ordered a couple of time directly off their website and the process is simple and efficient. Thank you!
23. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Thanks a ton for the great feedback! We're glad to hear your experience ordering through our site has been smooth and hassle-free. We’re proud to stand behind what we make, and it means a lot to know it’s noticed. Appreciate the support! 🙌
Instructions sent to me with recovery…
Instructions sent to me with recovery instructions were precise and clear. My buds are now functioning.
Thanks
14. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Thanks so much for the kind words! We're really glad to hear the recovery instructions helped and that your buds are back up and running. If you ever need anything else, don’t hesitate to reach out. Keep on rockin'!
Jensel was able to quickly solve my…
Jensel was able to quickly solve my issue to my satisfaction.
21. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Awesome to hear Jensel was able to get things sorted quickly for you! We’ll be sure to pass along the kudos. Thanks for taking the time to share your experience with us!
Crusher ANC bass not working
My original Crusher ANC bass stopped working this customer service rep RAffy went through multiple instructions to find the solution and they working perfectly this person is awesome 👌 😊😊
18. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Thank you, Kelly, for taking your time to review the Skullcandy customer service team. Keep on rockin'!
My issue got a prompt response and was…
My issue got a prompt response and was satisfied with the answers
17. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Thanks for your awesome review of Skullcandy! We’re glad you enjoyed your interaction with our customer service team.
Excellent customer service
Rhyan B. was helpful with the replacement of my old sesh earbuds that lasted a few year.
17. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
We’re glad you’re enjoying your earbuds. Thanks for your great review!
Skullcandy offers free shipping over…
Skullcandy offers free shipping over $49. I did not receive this the only option was to pay the $15(own literature says $12) Then after I receive the item I would get a refund, but for that I needed to reach back out. This was very disappointing as I don't trust that option and it gives me extra work. I think this may be a way they get you to pay more as people don't want to do all the extra work to get the thing that was promised from the beginning. Which then makes these items cheaper on other sites that offer the free shipping as promised. Or makes these less affordable and other brand more enticing.
17. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Hi Corey, thanks for your feedback, and we're sorry for the frustration around the shipping policy. We understand how inconvenient it feels to do extra work for something that should be simple. Your experience isn’t what we aim for, and we’re actively working to make things clearer and easier moving forward. If you still need help with that refund, feel free to reach out. We’re more than happy to assist. We appreciate you bringing this to our attention and hope you'll give us another shot in the future.
Ordered the Hesh ANC headphones and for…
Ordered the Hesh ANC headphones and for whatever reason, the courier sent it back to skullcandy. Mind you that skullcandy does not have phone number to call them and only way of contact is through email which gets replied once every week or live chat with very rude agents. After gathering evidence that I got charged for it and not pending anymore, they keep on referring me back to contacting my bank about it since “the bank is making error”. I’ve gathered all necessary information and evidence and will escalate this fraudulent company that sells subpar penny to the dollar electronics for high markup.
10. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Hello John, we're really sorry to hear about your experience this is definitely not the level of service we strive to provide. We understand how frustrating it must be to deal with a returned order, delayed responses, and confusion around your payment. We know how important it is to feel heard and supported, and it’s clear we missed the mark here. Your feedback is being taken seriously, and we’re reviewing this situation internally to help prevent similar issues in the future. If you're still waiting for a resolution, we'd love the chance to make things right. Please reach out to our support team with your order number, and we’ll prioritize your case to get it sorted as quickly as possible. Thanks for bringing this to our attention. We’re committed to doing better.
Benedict was perfect he/she did perfect…
Benedict was perfect he/she did perfect customer service.
16. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Thanks for sharing your kind review of Skullcandy. Keep on rockin'!
I am truly grateful for the dedication…
I am truly grateful for the dedication and effort Benedict invested in striving to resolve my issues to the best of his ability.
16. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Thank you for reviewing Skullcandy and our customer service team. Keep on rockin' Skullcandy!
Fast and helpfull
15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Thank you for sharing your review of Skullcandy, Kenny. Keep on rockin'!
I lost my earbuds case and was looking…
I lost my earbuds case and was looking for a replacement. They told me they don’t sell them separately and, in order to accommodate me, they offered a great discount on a new set of earbuds. Thank you!
15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Thank you for your positive review of SKullcandy and our customer service team, Eric. Keep on rockin' Skullcandy!
Skullcandy Crusher Evo Wireless headphones
I like these headphones. The color and large design of them is really what drew me to buying them, but overall an not 100% impressed with the quality. The Skullcandy app is basically useless unless you want to use the built in Tile feature, which I haven't used since these headphones are decent sized I have never lost them. They make a muffled and glitchy noise whenever I first turn them on and really think they should have a Noise Cancelling feature on them especially for the price being around $200. The sound quality is very good but also think they leak sound a little bit much.
11. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Victoria, thank you for sharing your honest review with us. We would love to get you a replacement pair that functions properly. Please reach out to us, and an agent will assist you in getting a new order sent out to us as quickly as possible. Keep on rockin' Skullcandy!
Amazing Service
It is easy to take people’s money. A company shows your true value when you have a problem. Skullcandy and its team went above and beyond to assist me with a product issue. Communication was clear and timely. I purchased one product thought I had purchased another and was initially frustrated. Support was patient and assisted me in sorting “my error” and the faulty information I had.
Thank you again!
5. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Hey Peter, thanks for taking the time to leave your feedback! We are always happy to help. Thanks for rockin' with us and being a part of the Skullcandy family!
Hanna was amazing
Hanna was amazing on helping me resolve my issues, and was able to help me stay loyal with a handy grateful little tip to help me keep rocking Skullcandy.
10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skullcandy (US)
Thank you so much for taking the time to leave us a review. Keep on rockin' Skullcandy!
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