Skinstation.co.uk Arvostelua 

172
TrustScore 4.5/5 tähteä

4,4

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Excellent experience with Skin Nation. I ordered a couple of products and was very impressed with the quality and service. Everything arrived quickly and exactly as expected. Great products at very re... Näytä lisää

Saanut 5/5 tähteä

The fact that I have returned to Skin Station for my purchase of Jan Marini Body Scrub (rather than anywhere else) is significant! The reason I returned is because: Skin Station stock authentic, high... Näytä lisää

Saanut 2/5 tähteä

I have been supplied a product that is out of date this month. Yes it was ‘on offer’ but no where did it say it was old stock. An expensive item even when on offer, other sites had it on offer too,... Näytä lisää

Saanut 5/5 tähteä

I’ve been using this company for years and wouldn’t go anywhere else. The lady who provides the phone consultations (I can’t remember her name!- sorry!) has always been so informative, so attentive to... Näytä lisää

Yrityksen tiedot

  1. Ihonhoitoklinikka

Yrityksen kirjoittama

At Skinstation we're passionate about improving skin conditions with these rigorously researched clinically proven iconic skincare systems. We're certain that we can find a skin care regime for you that is going to yield results you never previously thought were possible. With over 60 years combined experience of dermatology and cosmetic medicine we will work with you to help achieve your goals.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

172 arvostelua

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4,4

Kaikki arvostelut

(172)

102 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Recommend 100%!!

Recommend 100%!!! I have used skin station for a number of years without any issues. Buy with confidence that you are purchasing from a trusted seller of high end skin care. Love their loyalty point system too. Thank you skin station

1. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Skinstation review

This review is actually referring to the past few years of buying products from Skinsataion.I cannot fault them.
The products are top quality and always arrive well packaged and on time.I shall definitely continue to purchase from them

1. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I have been using Obagi products for…

I have been using Obagi products for years. The products Skin Station sell are fake, do not waste your money. After 2 weeks of using their fake products my skin problems were back. I brought the same products from another provider and you can tell how fake these products are after comparing them. DO NOT BUY FROM SKINSTATION!

18. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Fake skincare products.

Fake skincare products.
If there were zero stars would have rated that.
Please do not buy any skincare products from them.
Last week I have received Obagi Clear and it was fake.
As soon as i applied the product my skin started burning then i realised this is fake , they have just put an Obagi sticker on front and no instructions nothing on the back of product where as with genuine obagi everything is printed on the bottle of product not a sticker pasted.

23. elokuuta 2024
Oma-aloitteinen arvostelu
Skinstation.co.uk-logo

Vastaus yritykseltä Skinstation.co.uk

Dear Jasvinder,

Please firstly be reassured that we are supplied directly by the Healthxchange Pharmacy who are the UK disturbers. They will also be happy to confirm that they supply Skinstation and The Aesthetic Skin Clinic.
The Aesthetic Skin Clinic Is our affiliated clinic who we work very closely with www.askinclinic.co.uk.
You will see that they mention Skinstation is their online platform. Their medical team also support Skinstation by completing the medical consultations.

I can see that we have been in direct contact regarding the issue and you had contacted the Healthxchange Pharmacy who then confirmed these are genuine Obagi products with you.

Kind regards,

Jessica Fox-Lewis
Skinstation Associate Director

Saanut 1/5 tähteä

FAKE OBAGI PRODUCTS

FAKE OBAGI PRODUCTS - DO NOT BUY! Ingredients listed on Obagi website in comparison to Skin Station website are COMPLETELY different! I have emailed to complain and I have also contacted Obagi directly to report! I have used Obagi for a while and decided to get delivered from here as they are meant to be an approved Obagi Retailer. When products came they felt and smelt totally different. I went to my Obagi retailer and she gave me the official products. We compared the ingredients list on the back and have discovered these are FAKE! I have requested a refund and I WILL be going to Trading Standards with all my proof as this is completely illegal.

I have done some serious digging and the company they say is registered in Guernsey is actually listed as “Aesthetic Skin Clinic” and not “Skin Station” so Skin Station is NOT a recommended retailer.

Obagi have asked I send the products to them directly to be tested which I will be doing awaiting the reply from “Skin Station”!

Completely misleading, fake and dangerous!

29. kesäkuuta 2024
Oma-aloitteinen arvostelu
Skinstation.co.uk-logo

Vastaus yritykseltä Skinstation.co.uk

Dear Rebecca,

I can see that we have been corresponding via email but we shall also respond here also.

Please firstly be reassured that we are supplied directly by the Healthxchange Pharmacy who are the UK disturbers. They will also be happy to confirm that they supply Skinstation and The Aesthetic Skin Clinic.

The Aesthetic Skin Clinic Is our affiliated clinic who we work very closely with www.askinclinic.co.uk. You will see that they mention Skinstation is their online platform. Their medical team also support Skinstation.

Obagi manufacturers products for the USA market and also some of their lines are manufactured for the EU and UK market. There are some differences in some of the formulations and labelling in order to comply with EU and UK cosmetic regulations.
For example, the Foaming gel (EU) does not contain parabens in order to comply with EU/UK cosmetic regulations, whereas the USA one does contain parabens.
The Nuderm Toner - the USA formulation is alcohol free, whereas, The EU Nuderm Toner does contain alcohol 0.725% as they use witch hazel distillate which includes alcohol as an ingredient.

The EU and UK cosmetic regulators are much stricter over here so Obagi must comply with these rules.

Kind regards,
The Skinstation Team


Saanut 1/5 tähteä

Fake Obagi products

Fake Obagi products, I had my suspicions as the packaging was different from the ones I had, but it gave them the doubt. I just started washing my face with the Obagi 1, immediately noticed that it was not the same colour as the one I got from my skincare clinic and after 2 days my face is now burning, and practically a complete reversal of all the good work from the one I had before. I bought 4 Obagi products from this company, the matte sun shield is different from the one I still have from the clinic and leaves my face shininy and pasty. I was wondering why i was not getting the usual effect from the vitamin C and now I know why. I have read reviews where skinstation is claiming to be an authorized Obagi distributor and giving a number to call in Guernsey, the number is different from the one on the Obagi website. I have no idea what is in this face wash and why it is burning my skin-terrible, not only fake but dangerous products. I thought this company would be reliable as based in Guernsey but I found an almost identical skinstation website based in the Philippines. No wonder your next day delivery took over 1 week to deliver, and your response to my initial complaint of no confirmation letter suggested for me to check if confirmation went to my junk emails- ofcourse I checked for it there before I made my complaint! AVOID THIS COMPANY

26. kesäkuuta 2024
Oma-aloitteinen arvostelu
Skinstation.co.uk-logo

Vastaus yritykseltä Skinstation.co.uk

Dear Ebi

I’m so sorry to hear you are unhappy with the Obagi products you have received.
Please firstly be reassured that we are supplied directly by the Healthxchange Pharmacy who are the UK distributors. They will also be happy to confirm that they supply Skinstation and The Aesthetic Skin Clinic.

The Aesthetic Skin Clinic (which is located in Guernsey, alongside Skinstation's main office) Is our affiliated clinic who we work very closely with -www.askinclinic.co.uk.
You will see that they mention Skinstation is their online platform. Their medical team also support Skinstation with their telephone consultations.

We have tried to locate an order from yourself under the name you have used for your review, but we are unable to.
Please contact us via email or telephone and we would be more than happy to help you.

Kind regards,
The Skinstation Team

Saanut 1/5 tähteä

Have not heard anything about my order…

Have not heard anything about my order since the payment of over £300. No dispatch notice or delivery update. Getting quite concerned now because delivery was supposed to be in 2/3 days and it’s been a week already and I’ve heard nothing from the company. Shocking service after collecting such amount of money from customers

30. huhtikuuta 2024
Oma-aloitteinen arvostelu
Skinstation.co.uk-logo

Vastaus yritykseltä Skinstation.co.uk

Dear Ebi

I’m so sorry that you are disappointed in our services, however, I can see that your order was dispatched on Friday and due to the bank holiday, this is being delivered today by DPD.

We do send out dispatch emails so I’m wondering if this has gone into your junk mail. DPD also send out texts and emails regarding their delivery times so you should have received these.
Please reach out to us if you need anymore help with your order.

Many thanks,
The Skinstation Team

Saanut 1/5 tähteä

Product not received

No product update after ordering on Sunday (now Friday). They don’t reply to emails or pick up the phone. Awful customer service, I now feel like I’ve been frauded and unsure what to do. Think I’m going to have to order from elsewhere. AVOID.

22. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The best place for Obagi

Have been going to Skinstation for my prescription skincare for 2 years now and can’t live without it 🙌 The best products (Obagi and 111skin are my favourites) and such lovely helpful staff. Seen some reviews that people have had issues with delivery, but mine usually always arrive next day!

21. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

NOT AUTHENTIC OBAJI

Skinstation is quite dangerous as I believe they are selling fake obaji products. I purchased some nu derm products after using obaji at my previous clinic for years. The results were immediate and price went up so i looked for an alternative. Unfortunately, i felt that the products were not genuine and enquired a few times. Only after my last purchase am i 100% sure the products are fake. The blender i ordered was gritty, a runny consistency (blender is usually so hard to squeeze out and thick like custard) this had a completely different smell and was just off in so many ways. I immediately told them and sent the blender back, only for them to say they had a 'bad batch' i don't know what else this could be but them covering their back. For years after using obaji at Adonia Skin Clinic (a registered authentic Obaji seller) i never had them say they had a bad batch of obaji. I only wished i listened to them when they said be careful of buying from online retailers. Don't waste your money on these fake products

15. helmikuuta 2024
Oma-aloitteinen arvostelu
Skinstation.co.uk-logo

Vastaus yritykseltä Skinstation.co.uk

Dear Jasmine,

All our Obagi products are sourced directly from the authorized Obagi distribution pharmacy at the Healthxchange. You will be able to establish that we are a recognized Obagi clinic by contacting the chief superintendent pharmacist at their central Obagi pharmacy in Guernsey on 01481736736 or through the Healthxchange in London, Great Portland Street.
All Obagi products supplied through Skinstation are subject to an audit trail and we will be able to track your order and if necessary get the pharmacist superintendent to examine, analyse the product and confirm its authenticity.

At the end of last year the Healthxchange had a batch of faulty prescription Blenders, this was flagged up by multiple Clinics in the UK and ourselves who’s patients discovered the consistency was unusual. This batch was then quarantined and any patients who contacted us received a full refund or a replacement from a new batch was dispatched.

We are obliged to act at all times with honesty and respect for the health and wellness of all our patients.

Please contact me directly if you would like to discuss this further.

Kind regards,
Jessica Fox-Lewis
Skinstation Associate Director

Saanut 1/5 tähteä

No support given after reporting an…

No support given after reporting an obagi nu derm side effect reported on the 25th of December.

25. joulukuuta 2023
Oma-aloitteinen arvostelu
Skinstation.co.uk-logo

Vastaus yritykseltä Skinstation.co.uk

Hello,

I'm so sorry to hear you have not had a reply back from us regarding a side effect you have experienced.

However, we have looked back through our emails and we aren't able to locate the contact that was made on the 25th December.

We would be more than happy to assist you If you could contact us via telephone or email.

Kind regards,
The Skinstation Team

Saanut 5/5 tähteä

Brilliant.

Brilliant.
Super fast delivery. High quality, hard to find skincare.

Would recommend.

Thanks.

31. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic Service

Fantastic Service. I ordered my Dr Levy products late on Monday afternoon and they arrived Wednesday morning all the way from Guernsey to the West Midlands! The price was the best on the internet and the customer service from Jessica was top notch. Thank you Skin Station, I'll be back!

12. heinäkuuta 2023
Oma-aloitteinen arvostelu

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