SiriusXM Arvostelua 

On doit parler au service à la clientèle pour annuler et on essaie de convaincre par tous les moyens de rester. Ça, je ne peux pas. C'est un gros 0 pour moi.

Worst customer service ever.
I tried to update my car info on the Dodge website and I was given all kinds of incoherent, unhelpful information. Bunch of thieves trying to make a killing by selling ridiculous services. I had no resolution to my issue and ended up extremely frustrated.

Received a call from SiriusXM Tech Assist from a 855 area code. Then after that, received calls from 4 more different area codes.

This occurred July 28, 2025 & July 28, 2026.

So, i accessed my online Sirius acct. It shows a Past Due Balance again.

The last 2 July's they are having billing issues !!!
The same bank acct has been billed since 2020.

Don't subscribe!!!! They randomly charged me $27 for a plan I have not used and a car I have not had in years. They refuse to refund me what they have just taken. That was my food money and my remaining money in general. I will never ever pay them or use them for the rest of my life.

SiriusXM Has Lost Its Way

I’ve been a SiriusXM customer for a long time, and it’s honestly disappointing to see how far the service has declined since its inception and the merger with XM.

With all of the streaming services available today, you would think SiriusXM would be doing more to retain its long-term customers. Instead, the company seems to have adopted a business model that makes you fight just to get a reasonable price.

The only reason I originally subscribed was to listen to Howard Stern. Unfortunately, his show has become so bad in recent years that it’s nearly impossible for me to listen to it anymore. That alone has made it much harder to justify continuing to pay for SiriusXM.

Then there’s the customer service. It’s frustrating that SiriusXM will suddenly offer you a significantly lower rate the moment you tell them you want to cancel, but they won’t offer that same reasonable rate permanently to retain you as a loyal customer. Why should a customer have to threaten cancellation every year just to get a fair price?

If SiriusXM were willing to offer long-term customers a reasonable, permanent subscription rate, rather than constantly trying to maximize what they can charge, they might actually do a much better job of maintaining their customer base.

Competition has changed dramatically since SiriusXM first became popular. Today, consumers have countless streaming options that are often cheaper, easier to use, and offer exactly the content they want without having to negotiate with customer service every time the subscription comes up for renewal.

SiriusXM needs to start treating long-term customers like customers worth keeping—not people they can charge as much as possible until they finally give up and cancel.

This should be illegal. Other companies or services allow you to cancel easily your plan.
To SiriusXM, if you want people to return to your services (e.g. cancelling for a period of time to return later on), make sure there is an easy process to do so. Having to talk to agents, and go through hoops is a sure way I will never come back.

I was a die hard fan or raw comedy and also of sebastion. But when you put the two together it is not good. Sebastion has introduced far too many talk podcasts and that is not why i used to listen. I want the uncensored comedians.
If sebastion wants to be a talk show host, many comedians have made the transition. But to listen to him and Pete talk about baseball and other mundane topics, i really dont care as they are boring as heck and from my perspective are not funny. Please sebastion, bring back all comedy.

Terrible service. $5/mnth promo and we tried to cancel and it’s pretty well impossible. It’s a prepaid service but if you miss a payment they charge you a late fee and suspend your service anyway. Never heard of this in the prepaid world. So we try to cancel and they want a new card. I told the rep this is a scam company and he says “How much do YOU make” as if he’s making big money ripping off people. Foreign accent stigma.

Serious XM is a big joke. They lied to me about me being on autopay, and on top of that, they overcharged me for my membership fees. I would highly suggest that Noone deals with them. They took a pending charge from one of my cards without my consent, and when I asked for my refund they said they was unable to issue me one.

Will not do my privacy request and also will not put me on their do not contact mailing list

Stop spamming me.
Where did you get my e-mail from anyway?
I don´t even know what your company offers.
I have tried to unsubscribe several times.

Cancelled my service had 5 radio reason stern fired all those employees he could of took a pay cut but he did not

I had to retype out numerous times why I was canceling and its still not canceled. I got in an accident, my vehicle is not drivable yet they dont understand that. Pathetic

NO, RUN, NO and NO

My wife was told by a representative that I could call and receive the same plan and pricing as her. When I called, I waited for about 30 minutes on hold for them to tell me "no". Bad service and dishonest

I'm a senior they used to play oddie goody on the groove and some time heart &soul.Now they plan all the modern songs and I don't care for all that.This is why I pay for my subscription.I wish they'd fix it.Go back to playing all the book.Goodies , songs

Sirius WILL. NOT let you unsubscribe!! They take you to an unsubscribe page but NOTHING happens.

I got rid of my 2019 Silverado over two years ago and they have me collecting payment from me for two years after I had canceled my subscription and for some odd reason it never actually canceled it. I call them today and cancel it and I get a phone call an hour later, stating that I still owe money and need to pay it after they told me that they reimbursed the funds for the money that I owed what I ask questions to “Jen” she very rapidly tells me to call different number and hangs up immediately when you can barely understand them with they’re strong Indian accents overall super annoying to deal with not worth it.

The service is great, the problem is that they are aggressive and you can't cancel easily.

If you create an account and leave it inactive for multiple years they will still refuse to delete it even when requested. They are that desperate.