I am writing this review now because it was too painful to do at the time. Last year my wife of 38 years died. Simplicity were absolutely amazing, caring, attention to detail, kept informed every st... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Was booking my own future plan, so it wasn't a particularly sad time, but they did not rush things on the phone, seemed to have all day to take details and explain things, and to ensure I fully unders... Näytä lisää
Simplicity helped me through what is a very stressful time, they were willing to take time explaining things so I could make the right choices. They kept me informed throughout and were very respectfu... Näytä lisää
The continuity of contact was helpful. I was informed of all key events in a courteous way. Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Yhteystiedot
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, Yhdistynyt kuningaskunta
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
4,8
Erinomainen
727 arvostelua
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On vastannut 77 %: iin saamistaan huonoista arvosteluista
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Excellent service
From my initial enquiry to collecting my brother's ashes Symplicity Cremations were so helpful and kept me updated every step of the way. Staff showed compassion and understanding which was a great comfort to myself and my family. Thank you so much.
25. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Sandra,
Thank you for your kind review. We're sorry for the loss of your brother, and we're honoured we got to help care for him. We're so pleased to hear the team took care of you and your family every step of the way.
Exceptional care and understanding
I did a lot of research before choosing Simplicity Cremations. The sudden death of my partner was a shock and of course I was very emotional.
Rebecca from Simplicity Cremations was superb. So understanding and compassionate. And didn't mind me rambling on while I gave her all the details she needed. Rebecca kept me informed of every stage and even checked on how I was coping. Everything went smoothly exactly as had been explained to me complying with my wishes. Rebecca made the process so easy even for me despite the grief I was feeling. I am so impressed thst when I am ready I will take our a plan with them for myself. Thank you.
20. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mike,
Thank you so much for sharing your experience. We're so sorry for the sudden death of your partner, but we're glad Rebecca took care of you both with such compassion and support during such a difficult time. We're so grateful for your recommendation, and are happy to help in accommodating your plan when the time is right.
It provided me with an inexpensive and…
It provided me with an inexpensive and professional option to a formal funeral
17. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Diana,
Thank you for your review. We're so pleased to hear you felt the service was inexpensive and professional and gave you an option you were happy with.
Very easy to complete on line and when…
Very easy to complete on line and when I spoke with your support team I found them extremely helpful.
14. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Philip,
Thank you for your review. We're so pleased to hear you found the process easy with helpful support from the team.
Very straightforward process offering…
Very straightforward process offering complete comfort whilst offering support every step of the way..
21. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Dr John,
Thank you for your review. We're so pleased to hear you found the process supportive, straightforward and that it provided you comfort.
Very helpful and exactly what I was…
Very helpful and exactly what I was looking for, thank you.
21. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Anthony,
Thank you for your review. We're pleased you found the team helpful and gave you exactly what you were looking for.
Got funeral plan at 69 and pensioner
Got funeral plan at 69 and pensioner, asked for a physical card for £50 Asda free card , told have to get one on line not technical, so presume won’t get that, should have bygone for a reputable firm now realised there under review, can I get the money back paying over £70 a month, trying to cancel won’t allow at the moment,
18. maaliskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Good morning,
Thank you for sharing your feedback with us. I am sorry to hear you were dissatisfied with the service you received.
If you would like to discuss these issues further, I would be happy to speak with you and investigate the concerns you have raised through our formal complaints process. Please feel free to give me a call on 0800 731 0655.
Alternatively, if you would prefer to cancel your funeral plan you can call our Simplicity Team on 0808 304 3840 and they will arrange this for you.
Kind regards,
Jade
Vastaus yritykseltä Simplicity Cremations
Dear Lisa,
Thank you for your kind recommendation. We're so pleased you found the staff and service to your satisfaction.
Mind did not have my name on
18. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Good morning Barbara,
Thank you for your feedback, and I am sorry to hear you are unhappy with the details on your funeral plan.
If you would like to contact us to give more detail, we would be happy to look into the concerns you have raised. We are available to call on 0800 731 0655 or alternatively you can email your details to Complaint.Resolutions@Dignityuk.co.uk
Kind regards,
Jade
Rebecca ray was vary professional
Rebecca ray was vary professional, kept us informed all the way (excellent), no problems, would recommend simplicity.
20. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Douglas,
Thank you for your recommendation. We're so pleased Rebecca offered you such a professional and informative service.
Knowledgeable lady
19. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Lucy,
Thank you for your review. We're pleased to hear you found our team member knowledgable to provide the information you needed.
easy to fill form,clear simple.
20. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mr Armsden,
Thank you for your review. We're so pleased you found the process clear and simple.
Have my funeral policy with them very…
Have my funeral policy with them very helpfull and caring and help you make the right choices and prices are amazing
28. huhtikuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Jamie,
Thank you for sharing your experience. We're so pleased to hear that you find our team caring, helpful and supportive. We're grateful for you having your plan with us at a price you're happy with.
Simple online process
12. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Customer,
Thank you for your review. We're pleased to hear you found the online process simple.
The only thing that stopped this from…
The only thing that stopped this from being five star review was that i always felt the person I spoke to was following a script. When I asked a question it appeared to disrupt the flow and I never thought I got a satisfactory answer. Was less of a comfortable telephone conversation and more like a dictation of rules and regulations.
19. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Pamela,
Thank you for your honest review. We take your comments seriously and will use them to shape further training for our team.
Easy to talk with explains everything…
Easy to talk with explains everything without complicating matters
11. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Wendy,
Thank you for your review. We're so pleased to hear our team were easy to talk to and explained everything clearly for you.
Vastaus yritykseltä Simplicity Cremations
Dear Pauline,
Thank you for your review. We're delighted to hear you're pleased with the service.
Vastaus yritykseltä Simplicity Cremations
Dear Judith,
Thank you for your review. We're so pleased you found the service helpful.
The staff was very helpful and really…
The staff was very helpful and really making you at ease as it's not nice to talk about planning a funeral when the time comes.
Very good polite staff an very helpful.
17. heinäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Katrina,
Thank you so much for your review. We're so pleased to hear the team made a difficult conversation helpful and put you at ease.
Vastaus yritykseltä Simplicity Cremations
Dear Jonathan,
Thanks for your review. We're so pleased you found the service quick and easy.
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