I am writing this review now because it was too painful to do at the time. Last year my wife of 38 years died. Simplicity were absolutely amazing, caring, attention to detail, kept informed every st... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Was booking my own future plan, so it wasn't a particularly sad time, but they did not rush things on the phone, seemed to have all day to take details and explain things, and to ensure I fully unders... Näytä lisää
Simplicity helped me through what is a very stressful time, they were willing to take time explaining things so I could make the right choices. They kept me informed throughout and were very respectfu... Näytä lisää
The continuity of contact was helpful. I was informed of all key events in a courteous way. Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Yhteystiedot
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, Yhdistynyt kuningaskunta
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
4,8
Erinomainen
727 arvostelua
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On vastannut 77 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Hi, organising a funeral plan.
Hi, I was really happy the way Grace made me feel relaxed, talking about a difficult subject.
28. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Colin,
Thank you for your review. We're so pleased that Grace made you feel comfortable discussing such a sensitive subject.
Vastaus yritykseltä Simplicity Cremations
Dear Mrs Matchett,
Thank you for your review. We're pleased you found the service quick and easy.
Easy cremation arrangements
I was finding it impossible to get the help I needed from other funeral directors due to the fact I lacked the funds and needed them to send an invoice to the DWP so that they could help with the cost, but they could only send an invoice after I paid them which made arranging my husbands cremation vertually immpossible. It only took one phone call to Simplicity Cremtions to not only arrange the cremation but they sent the DWP a proforma invoice which allowed them to release the funds for the cremation to go ahead.
28. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mrs Taylor,
Thank you for sharing your experience. We're so pleased that our team helped manage the invoice so that you could get the support and peace of mind you required for your husband. We really appreciate your kind review.
An excellent service with caring, professional phone operatives.
I was very happy with the service. Jennie kept me well informed at all stages of the process. She was kind and professional at all times. I was particularly pleased that my initial conversation was with one individual without the distraction of a call centre in the background.
There was one thing that kept me from giving a 5 star rating. My brother Alan asked to have the ashes returned to him, but several emails were sent to me regarding this. Although emails were finally redirected to Alan , the correspondent kept referring to him as Paul . This seems to indicate that enough care was taken to make sure they had the correct information.
25. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mrs Ager,
Thank you for taking the time to share your experience. We're so pleased to hear that you were happy with the service and how informed Jennie kept you throughout. We appreciate the feedback regarding the communication for the ashes. We take them onboard and will use them to continue improving the service provided.
It was so easy to set up and what very…
It was so easy to set up and what very helpful person Bijou was, friendly and explained exactly what I needed to know
27. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mrs Tucker,
Thank you for your review. We're so pleased to hear Bijou was helpful and informative, giving you the easy, professional service you deserve.
The representative explained the scheme…
The representative explained the scheme extremely well and encouraged me to ask any questions to make sure I really understood.
I was happy with the whole procedure.
.
26. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Christine,
Thank you for your review. We're so pleased to hear our team member provided you with the informative, compassionate service you needed.
Great Thanks!
19. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mrs Mathieson,
Thank you for your review.
Great service
My first experience with this kind of company. They were incredibly supportive and compassionate through the whole process.
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simplicity Cremations
Dear Linda,
Thank you for your review. We're so pleased to hear your first experience with us was supportive and compassionate.
Simple to set up and good price
25. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mike,
Thank you for your review. We're so pleased to hear you found the process straightforward and at a price you're happy with.
The staff are very supportive and…
The staff are very supportive and friendly, prepared to listen and let you talk of your wishes, they are not in any rush to sign you up. Ask as many questions as you like, not a problem.
25. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Pamela,
Thank you for your kind review. We're so pleased you had such a positive experience with our staff, giving you space to consider your options without pressure.
Very quick and easy to do
We spoke with a lovely guy on the phone who was so nice and he was very patient with us and understanding it was very easy to do and the whole experience was very relaxed and easy to do
5. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mrs Perkins,
Thank you for your kind review. We're so pleased to hear you found our team member friendly, patient and understanding. We're glad you found the experience relaxed and easy.
Vastaus yritykseltä Simplicity Cremations
Dear Customer,
Thank you for your review. We're so pleased to hear you found the service informative and of a high standard.
Great service from start to finish
Great service from start to finish. Informed of every step. Very helpful, compassionate and professional.
Thank you
21. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Dawn,
Thank you for your kind review. We're so pleased you were kept informed and received the compassionate, professional service you deserved.
It was so easy and everything was…
It was so easy and everything was explained nice experience thank you 😊
24. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mr Hill,
Thank you for your review. We're so pleased to hear you found the process easy and well explained.
Very helpful and kept us updated at…
Very helpful and kept us updated at each stage.
17. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Catherine,
Thank you for your review. We're pleased you were kept informed and found the service helpful.
Simplicity I found was excellent for…
Simplicity I found was excellent for start to finish. Very friendly and excellent communication the staff was great Thankyou so much for everything you did for my uncle Norman
17. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Tracey,
Thank you so much for your review. We're honoured to have provided your Uncle Norman and your family the support and care you deserved. We're grateful for the kind words about our team.
A fitting farewell.
From reporting the sad passing of my Husband where I spoke to Sarb.
They collected my Husband same day and was kept informed by Steve about what time and they arrived on the dot
Then I was assigned Jennie who kept me updated with what was happening and she is a good listener.
The date was set for the cremation and Jennie sent me a lovely email on the day😍
Then I was called by Courtney when I was available for me to receive the ashes and she delivered then on that day and time I requested.
I do not have a bad word to say all staff were sympathetic and took their time to listen to me I have booked my cremation through the same company.
Thank you all for your help all the way through the procedure from beginning to end well done 👍
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simplicity Cremations
Dear Mrs Everson,
Thank you so much for taking the time to share your experience. We're so sorry for the loss of your husband but we're honoured to have cared for him and your family during such a hard time. We're so glad to hear all the team provided such excellent service and care. Thank you for your continued trust in us.
All verry easy
24. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mr Robson,
Thank you for your review. We're pleased to hear you found the process easy.
Well done and nice service.
24. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mr Ng,
Thank you for your review. We're pleased to hear you were happy with the service you received.
Vastaus yritykseltä Simplicity Cremations
Dear Marie,
Thank you for your kind words. We're pleased you found everything polite, respectful and efficient.
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