I am writing this review now because it was too painful to do at the time. Last year my wife of 38 years died. Simplicity were absolutely amazing, caring, attention to detail, kept informed every st... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Was booking my own future plan, so it wasn't a particularly sad time, but they did not rush things on the phone, seemed to have all day to take details and explain things, and to ensure I fully unders... Näytä lisää
Simplicity helped me through what is a very stressful time, they were willing to take time explaining things so I could make the right choices. They kept me informed throughout and were very respectfu... Näytä lisää
The continuity of contact was helpful. I was informed of all key events in a courteous way. Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Yhteystiedot
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, Yhdistynyt kuningaskunta
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
4,8
Erinomainen
727 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 77 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Sorry I put the wrong rating all went…
Sorry I put the wrong rating all went very friendly and helpful Sorry
4. syyskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Bernice,
No problem at all - and we really appreciate you taking the time to share your experience. We're so pleased you found the service helpful and friendly.
Excellent
Friendly, professional and informative service, really straightforward and uncomplicated
12. syyskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Steve,
Thank you for your review. We're pleased you found our service simple, friendly and informative.
Easy straight forward application
Easy straight forward application, excellent customer service, would recommend, thank you.
28. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear John,
Thank you for your review. We're pleased to hear you found our customer service and simple process excellent. We appreciate your recommendation.
Vastaus yritykseltä Simplicity Cremations
Dear Chris,
Thank you for your review. We're pleased to hear you found the service helpful
They went through everything and…
They went through everything and explained all i wanted to know.
11. syyskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mrs Knott,
Thank you for your review. We're pleased our team clearly explained everything and answered all your questions.
Vastaus yritykseltä Simplicity Cremations
Dear Lee,
Thank you for your review.
We're pleased you found the process straightforward to arrange your plan.
The lady I dealt with was very helpful …
The lady I dealt with was very helpful and explained everything clearly, slso very friendly.
10. syyskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Anne,
Thank you for your review. We're pleased to hear our team member was friendly and helpful for you.
Pushy sales people
I made an enquiry on their website, and even though I opted out of being contacted, their pushy sales people still rang me.
Speaks volumes on their company ethics so will look elsewhere.
Since posting the review I have received a further phone call and email.
Very pushy sales people so please be beware!
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simplicity Cremations
Dear Sue,
Thank you for taking the time to share your feedback.
We are sorry to learn of your concerns regarding contact from our team. We take customer preferences seriously and would never intentionally contact someone who has requested not to be contacted.
We appreciate you bringing this matter to our attention and will ensure your comments are reviewed internally. We are sorry that your experience has left you with this impression of our company.
Kind regards,
Sally
It was easy and relatively simple to do
31. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Sue,
Thank you for your review. We're pleased to hear you found the process simple and easy.
continuity of contact and courteous staff
The continuity of contact was helpful. I was informed of all key events in a courteous way.
Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt with.
Would definitely recommend this company.
26. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Jenny,
Thank you for sharing your experience. We're so pleased to hear our communication was received well and that even though there was an error with your ashes, it was dealt with promptly and sensitively.
We really appreciate your recommendation.
Very friendly and amazing staff!
All the staff on the phone are there for you when you need them couldn’t ask for a better cremation place for my dad.
2. syyskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Miss Smith,
Thank you for your review. We're so pleased to hear that our staff have been friendly and helpful, and we really appreciate you trusting us with the care of your dad.
Good service and professional phone…
Good service and professional phone call very happy with everything thank you
1. syyskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mr Neil,
Thank you for your review. We're pleased to hear your received professional, high-quality service and are happy with your arrangements.
Informative simple to understand …
Informative simple to understand after more time I'm sure i can be more accurate
1. syyskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mr Penn,
Thank you for your review. We're pleased you found the process informative and simple to understand. If you have any further questions, please reach out to us. We're always happy to help!
I rang the call centre and actually…
I rang the call centre and actually spoke to someone to deal with my funeral plans and the gentleman was excellent. Guide me through everything. and helped me with any questions I had.
7. syyskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Ms Webb,
Thank you for sharing your experience. We're pleased to hear our team member guided you through everything professionally and answered all your queries.
Very easy and helpful
3. syyskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Ms Hibbert,
Thank you for your review. We're so pleased you found our service easy and helpful.
Bijou was very helpful and good…
Bijou was very helpful and good humoured. The service provided was straightforward.
1. syyskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Penelope,
Thank you for your review. We're so pleased to hear Bijou provided you with a friendly, helpful experience.
The lady i spoke to was really helpful…
The lady i spoke to was really helpful and the whole thing was straightforward
7. syyskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mrs Simpson,
Thank you for your review. We're so pleased to hear our team member made the process simple and informative for you.
Plan
Honest and reliable information given by friendly and well mannered person on the phone.
7. syyskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mr Haley,
Thank you for your review. We're so pleased to hear you received honest, reliable information from our team member. We appreciate your kind words.
People were very friendly and helpful
People were very friendly and helpful, even when I had an issue with my bank app.
4. syyskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear John,
Thank you for your review. We're so pleased to hear our team offered you a helpful, friendly service and helped you navigate the issue with your bank.
I had contacted most of the cremation…
I had contacted most of the cremation companies and found Simplicity cremations the friendliest to speak to and eager to help with my questions. The explanatory paperwork was sent to me within hours. Also follow up contact. I chose to have Simplicity Cremations.
4. syyskuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Jane,
Thank you for sharing your experience. We're so pleased you found our team to be friendly, helpful and efficient. Your recommendation means a lot to us.
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