I am writing this review now because it was too painful to do at the time. Last year my wife of 38 years died. Simplicity were absolutely amazing, caring, attention to detail, kept informed every st... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Was booking my own future plan, so it wasn't a particularly sad time, but they did not rush things on the phone, seemed to have all day to take details and explain things, and to ensure I fully unders... Näytä lisää
Yritys on vastannut
Simplicity helped me through what is a very stressful time, they were willing to take time explaining things so I could make the right choices. They kept me informed throughout and were very respectfu... Näytä lisää
Yritys on vastannut
The continuity of contact was helpful. I was informed of all key events in a courteous way. Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Yhteystiedot
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, Yhdistynyt kuningaskunta
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
4,8
Erinomainen
728 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 77 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Everything was very simple and easy to…
Everything was very simple and easy to understand
4. heinäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Susan,
Thank you for sharing your experience, and we're pleased the service you received was simple and easy.
It was very easy
It was very easy . And no stress a few simple questions and it was done
10. heinäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Sharon,
Thank you for sharing your experience.
We're pleased to hear the process was simple and easy for you.
Excellent communication
Excellent communication
Swift service and professional handling
9. heinäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Liz,
Thank you for your kind words.
We're pleased to hear you received an excellent service.
Both times I spoke to one designated…
Both times I spoke to one designated person who remembered me.It was quick and easy to get through. Plus helpful explanations from polite and friendly staff.
8. heinäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Amanda,
Thank you for sharing your review. We're pleased to hear the team looked after you and provided the care and guidance you needed.
Professional and caring.
First of all I would like to say thank you to Rebecca, who helped me through everything. Simplicity is definitely the way to go now. It could not have been easier to arrange the cremation. I spent about 30 minutes on the phone with Rebecca, who explained everything to me and answered the questions I had without me needing to ask them. I was kept well informed throughout, not just by Email but by phone calls explaining when the body was to be picked up, what day the cremation was and where and when I could pick up the ashes. Rebecca even phoned after I had picked up the ashes just to make sure everything had gone ok. Simplicity took all the stress out of what is a hard time in life. My whole experience with Simplicity was very professional but also very caring. Thank you.
30. kesäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Keith,
Thank you so much for sharing your experience.
We're pleased to hear Rebecca provided exceptional guidance, care and support during such a hard time. We'll pass on your comments to her.
It was very easy to select preference…
It was very easy to select preference and to take out a funeral plan
6. heinäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Patricia,
Thank you for your review. We're pleased to hear you received excellent service when taking out your funeral plan. Thank you for trusting us.
Very respectful
Very respectful, excellent communication keeping you up to date with every step of the way.
Very clear with the service they offer.
Continued offers of support.
Recommended.
6. heinäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Customer,
Thank so much for your positive comments. We're pleased you received the level of support and care you needed.
Your representative LUCAS was great…
Your representative LUCAS was great very friendly & proffessional TOP MARKS to all the team
6. heinäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Alan,
Thank you for leaving your review and positive feedback for Lucas.
We'll pass on your comments to him, as he'll appreciate knowing he had such a positive impact.
Simplicity were exceptional
Simplicity were very helpful and supportive during a very sad time. They gave clear advice and guidance and kept us well informed on everything that was happening. Thank you.
23. kesäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Customer,
Thank you for taking the time to leave a review. We're pleased to hear you received the support and care you needed during such a sad time.
Because of word of mouth you are very…
Because of word of mouth you are very trusted. So I know I can trust you to.
26. kesäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Lynn,
Thank you for your review. We're pleased to hear that the service provided to yourself and others has built your trust in us.
Vastaus yritykseltä Simplicity Cremations
Dear Customer,
Thank you for your review. We're pleased to hear you had a positive experience.
So easy to buy and all explained to the…
So easy to buy and all explained to the letter
3. heinäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Stuart,
Thank you for your positive words. We're pleased to hear that the service provided was straightforward and easy to follow.
Found the company reall yhelpful when…
Found the company reall yhelpful when dealing with a query
27. kesäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Customer,
Thank you for providing your feedback. We're pleased to hear you received a positive service regarding your query.
Great polite helpful customer service.
Great helpful staff who made everything feel easier when buying the plan, very polite and a pleasure to talk to his name was lucas.
29. kesäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Customer,
Thank you for sharing your experience and positive feedback about Lucas.
We're pleased to hear he provided you with excellent support and guidance when purchasing your plan. We'll pass on your comments to him.
Excellent from start to finish
Excellent from start to finish
And big thank you to Lesley Master for keeping me updated at all time
18. kesäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mr Molloy,
Thank you for your review.
We're pleased to hear you had a positive experience, and that Lesley went above and beyond to keep you updated. We'll pass your comments on to her.
Compassionate and caring
At a time when everything felt wrong simplicity guided us through perfectly. Compassionate and caring they took control, communication second to none. Thank you
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
I got all the information I needed to…
I got all the information I needed to put my mind at rest.
I got the plan I wanted. The person I spoke to listed to me, very happy that I can pay instalments so this is helpful for my budget
25. kesäkuuta 2026
Was easy to speak to someone about my…
Was easy to speak to someone about my wishes and getting the right plan for me
24. kesäkuuta 2026
Could not have been easier everyone…
Could not have been easier everyone concerned has been so helpful and courteous as well as professional exactly what I wanted to say my family no fuss when I’m gone
Barry Cooper
16. kesäkuuta 2026
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