The technician was clearly very experienced. He knew exactly how to fix things straight away. Whilst I can't fault any of the technicians that come, this one is my favourite. Very efficient.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Your engineer, Chris, has visited on several occasions. He is always polite and helpful if any problems arise does his best to address the issues. His main concern is keeping the system working with m... Näytä lisää
Yritys on vastannut
The engineer was so good with my mum who suffers with Alzheimer’s. I had telephoned to book a more specific time, even though he arrived an hour earlier, I was grateful for his empathy shown before I... Näytä lisää
Yritys on vastannut
Secom Security Engineer arrived on time. Checked thoroughly that the Alarm System is working properly for its annual maintenance inspection. The Engineer asked if I had any questions or concerns with... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Varashälytin
- Palohälytintoimittaja
- Turvalaitteiden myynti
- Turvallisuuspalvelu
- Turvajärjestelmien asennus
- Turvajärjestelmien toimittaja
Tietoja yrityksestä SECOM Plc
Yrityksen kirjoittama
Get in touch with us today
Start your journey with SECOM to see how we can help keep you safe
Leading provider of security and fire safety solutions for over 100 years
Thanks to our innovative range of products and our amazing teams of experts, we have been able to keep you as safe as possible for over a century. Whether it’s residential, businesses large or small, or major retail brands, we work endlessly to ensure you have peace of mind.
As part of a global brand, we have access to support and learnings from across the world and technical innovation, enabling us to deliver quality service and products. Having these close ties and shared passion with our partners means we can continue to develop our solutions to provide cost-conscious, reliable security solutions and a rapid response service.
Leader in technological innovation and security solutions
We employ over 53,000 people in nearly 2,800 locations worldwide, operating in 12 countries. We have nearly 2.7 million customers and an annual turnover of £4.4 billion.
Together with our partners, and the dedication of everyone here at SECOM, we have created a trusted organisation that has become synonymous with care, quality, and innovation.
Our history
SECOM’s roots in the UK go back as far as 1918, when the family-owned Lodge Lock and Safe Company began providing security solutions.
Growth and acquisitions led to its re-emergence as the Carroll Security Group – a major independent electronic security company.
In 1991, Carroll was acquired by SECOM Co Ltd of Japan, which has seen us go from strength to strength ever since!
Awards
We have been honoured with awards recognising our excellence in innovation for our products and services, dedication to security and implementation of bespoke security systems. See awards.
Accreditations
Our long list of accreditations demonstrates our commitment to uphold the highest standards when installing, maintaining, and monitoring our systems. See accreditations.
We care
We care that you are happy with our products and services, and we want you to let us know if you are not satisfied so that we can ultimately help you and make improvements to our products and services.
Watch our Youtube video
SECOM | Safer Together
Yhteystiedot
52 Godstone Road, CR8 5JF, Kenley, Yhdistynyt kuningaskunta
- 020 8645 5400
- customerservices@secom.plc.uk
- www.secom.plc.uk
4,7
Erinomainen
3 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
Turned up on time; Dylan was pleasant and professional. This company delivers what it promises.
18. helmikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Michael
We're happy to hear that Dylan was punctual, pleasant and professional. It's great to know we delivered on our promises, and we appreciate your positive feedback which will be passed on.
Kind regards.
Lorraine.
Excellent
Excellent time keeping, explaining what the engineer was doing, polite and efficient.
19. helmikuuta 2026
Vastaus yritykseltä SECOM Plc
Good morning
We're happy to hear that our engineer was punctual, communicative, polite, and efficient. Thank you for taking the time to share your positive experience which will be passed on.
Kind regards.
Lorraine.
The engineer was extremely polite and…
The engineer was extremely polite and considerate and above all efficient.
18. helmikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Tony
We're happy to hear that our engineer was extremely polite, considerate, and above all efficient. Thank you for sharing your positive experience with us and this will be passed on to the engineer and his manager.
Kind regards.
Lorraine.
as usual friendly professional service
as usual friendly professional service
always quick to solve problems
18. helmikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Nick
We are happy to hear that you consistently receive friendly and professional service and it's great to know we quickly resolve any issues for you.
Kind regards.
Lorraine.
Vastaus yritykseltä SECOM Plc
Hi Mr Bulent
We appreciate you taking the time to share your positive experience regarding our professional service. We are happy to hear that you were satisfied.
Kind regards.
Lorraine.
Vastaus yritykseltä SECOM Plc
Good afternoon
We're glad you found our engineer efficient and friendly. Thank you for your positive feedback which will be passed on.
Kind regards.
Lorraine.
Nice young man.
The Engineer made the experience very good. He persevered to locate the problem. He was polite and helpful at all times.
18. helmikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Mr Bolar
We're happy to hear that the engineer's dedication made your experience very positive. We appreciate your kind words and are glad they were polite and helpful while resolving the issue.
Kind regards.
Lorraine.
Engineer was very friendly and helpful
Engineer was very friendly and helpful, He explained that the batteries should last normally two years and so he did not change any of them this time.
11. helmikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Gill
We're happy to hear that the engineer was very friendly and helpful. We appreciate your positive feedback regarding the explanation about the batteries. Thank you for taking the time to share your experience and this feedback will be passed on.
Kind regards.
Lorraine.
Just wanted to say Filipe Santos
Just wanted to say Filipe Santos - great guy, really helpful and his work is outstanding
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SECOM Plc
Hi David
We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad to know Filipe was helpful and provided outstanding work.
Kind regards.
Lorraine.
Filipe is a STAR
Filipe is the most wonderful engineer.
Always brings positive vibes to our office, and has been immensely helpful with any issues and questions we had.
Absolute asset to the company.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SECOM Plc
Hi Andrei
We're happy to hear that the engineer's positive attitude and helpfulness have been so beneficial. We appreciate you recognizing their value to the team and thank you for your feedback.
Kind regards.
Lorraine.
It happened
12. helmikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Charles
Thank you for taking the time to post a review. It is greatly appreciated.
Kind regards.
Lorraine.
Vastaus yritykseltä SECOM Plc
Hi Dr Mudaliar
We appreciate you taking the time to share your positive experience with us. We're so glad you found our engineer friendly, helpful and courteous.
Kind regards.
Lorraine.
Good service received
The engineer was so good with my mum who suffers with Alzheimer’s. I had telephoned to book a more specific time, even though he arrived an hour earlier, I was grateful for his empathy shown before I managed to get there.
5. helmikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Sally
We're happy to hear that the engineer was so good with your mum. We appreciate you mentioning their empathy and your gratitude, even with the earlier arrival. Thank you for your positive feedback which will be passed on.
Kind regards.
Lorraine.
Eric' s professional approach to the…
Eric' s professional approach to the inspection and clarity on his explanations for faults was excellent.
3. helmikuuta 2026
Vastaus yritykseltä SECOM Plc
Good morning
We appreciate you taking the time to share your feedback. We're happy to hear that the inspection was handled professionally by Eric and that the explanations were clear and helpful.
Kind regards.
Lorraine.
Vastaus yritykseltä SECOM Plc
Good morning
We're glad you value our engineer's regular check-ups. Thank you for sharing your positive experience with us.
Kind regards.
Lorraine.
Impressive service.
The engineer arrived on time, and was friendly, communicative, and carried out the inspection quickly and thoroughly. He clearly knew what he was doing and what he was looking for. We were impressed by the service.
21. tammikuuta 2026
Vastaus yritykseltä SECOM Plc
Good morning
We're happy to hear that the engineer was punctual, communicative, and thorough during the inspection. It's great to know you were impressed with the service and the engineer's expertise. Thank you for your positive feedback which will be passed on.
Kind regards.
Lorraine.
Excellent service
The young man Dylan was extremely courteous and very efficient. He did a very good job.
22. tammikuuta 2026
Vastaus yritykseltä SECOM Plc
Hi Mrs Clemens
We're happy to hear that you had a positive experience. We appreciate you taking the time to share your feedback regarding Dylan and the efficient and courteous service he provided.
Kind regards.
Lorraine.
Vastaus yritykseltä SECOM Plc
Hi Bruce
We appreciate your kind words. We are glad to hear that you found our service helpful and professional. Thank you.
Kind regards.
Lorraine.
We were given a proper explanation on…Good communications
We were given a proper explanation on the new system by a very efficient engineer, who also replaved our 5 or 6 yr old battery which could not handle a power cut
21. tammikuuta 2026
Vastaus yritykseltä SECOM Plc
Good morning
We're happy to hear that the engineer provided a proper explanation of the new system and efficiently replaced the battery. We appreciate you taking the time to share your positive experience.
Kind regards.
Lorraine.
Alarm service competently undertaken
Able to see when engineer was due with link to Secom tracker. Service engineer competent and courteous. Age of back-up battery checked and new battery fitted. Have given a 4 star review in light of contract price increase.
14. tammikuuta 2026
Vastaus yritykseltä SECOM Plc
Good morning
We appreciate your feedback and are glad the engineer was competent and courteous and that you were able to track their arrival. We acknowledge your comment regarding the contract price increase. Thank you for taking the time to share your experience.
Kind regards.
Lorraine.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.