Friendly and helpful staff when I purchased my 2sofas. Though from order to delivery was rather a longer period than expected when they arrived the guys who delivered them were exceptionally helpful and professional . Well done all round

The crew were very good and efficient.
The only problem was the delivery time.
It was six hours later than we were told.

Brilliant. The young girl was extremely knowledgeable about the chair we were interested in. That's why we bought two. So cannot wait to get them.

Delivery service was great, deliver on the day I was advised, messaged a few days before and the night before delivery then a phone call about half an hour before they delivered.

My 2nd order was cancelled after the first was delivered in wrong colour. Now got to wait 10+ weeks for next delivery. First ordered last November 🤦‍♀️

Good service. Good salesman. Very helpful

All OK and staff friendly and not pushy at all . But haven't got new sofa yet ..hope all goes well..

Charlotte was very professional she showed me how the recliner chair worked and made it easy for me to order the chair,

Got a customized DELEBIO sofa from SCS Swindon and after 6 months the leather starts sagging and the hooks starts coming off and to make matters worse one of the legs broke off. They made us pay for 5 years warranty and insurance so we called to report the issues, they sent a dodgy guy who spent less than 5 mins looking at the sofa and reported to them that the issues are invalid. Now we have been left with an over £3k sofa that is missing a leg and wonky leather. what a service, best to buy better quality Sofa from other shops than to depend on after service, they have no idea of what that is

I loved the pleasant aroma as I walked through the door. It was so refreshing and mellow mood enhancing. The showroom was nice and spaced out, not overly crammed which gave it a nice open feel. The quality of sofas was superb. Staff were friendly but the one thing I didn’t like was after a welcoming interaction the member of staff followed me around I would have much preferred to have been left to freely roam around without the staff member constantly following me, though I will say the staff member was extremely helpful. The only other thing I didn’t not like was the person who served me smelt of cigarette smoke. Other than that the whole experience was great.

Alex was so helpful, really patient with us and just genuinely a lovely person! Would give more stars if I could! He was even patient with our daughter running riot and rearranging all the blankets on the displays! Thank you so much

Wonderful assistant in Swindon she didn't hurry us ,offered us coffee made us feel wanted excellent service.cant wait for our sofa x

Lovely sales team. Answered all questions. Allowed us to walk around undisturbed after introducing themselves which is what we like. No pressure.

Alex I believe his name was. Very friendly, helpful, knowledgeable and attentive. Didn't bombard us, just a gentle acknowledged of us and offered help when it was needed. Explained things clearly. Most importantly he listened.

Very helpful and pleasant to deal with

A very good and wide range of settees and furniture your sure to find something that suits your taste. With knowledgeable staff answering all your questions.
Go and find what you're looking for and sit down on it giving it the bum test.

great help from the sale staff, she help me pick the right sofa & chair and then explained the process of buying and delivery.

Brilliant staff - very welcoming, friendly and helpful. Forgotten the gentleman who helped is with the purchase!!

Great customer services are great staff first class highly recommend the store

Still waiting on my refund despite a visit to the store and two phone calls