Was approached as soon as i entered the shop by rob, he was very knowledgeable and made me feel welcome. He took 5 mins of my time to explain about the sofas and that i could pick any sofa in any mate... Näytä lisää
Sijainti
Vaihda sijaintiaPortrack Lane, 0, TS18 2QA Stockton-On-Tees, County Durham,, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We were welcomed into the store by George who assisted us throughout our visit. He was helpful, friendly and very informative. There was no rush here to come to a decision which made it easier to cho... Näytä lisää
From the minute we walked in, we were welcomed by the lovely polite Gurnam who introduced himself, let us walk around and explained everything we needed. He kept checking in on us and if we needed any... Näytä lisää
We had great customer service so far , we were welcomed at the stockton portrack lane store . The shop is really lovely and the staff are all smiling and friendly. The lady who served us is called Ali... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä poltronesofà - Stockton, Portrack
Yrityksen kirjoittama
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Yrityksen kirjoittama
Yhteystiedot
Portrack Lane, 0, TS18 2QA, Stockton-On-Tees, County Durham,, Yhdistynyt kuningaskunta
- 01642 633012
4,6
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Poor customer service.
We ordered our furniture with good faith, expecting to get interest free payment. Attended the shop to arrange this to be told declined. The manager has put some wrong details in hence rejected. Told delivery was to be at our old address not the new one, which they had been told over and over. Finally furniture arrived all in order. Would not recommend this company for any reason. Paid cash and didn't get any discount or freebies!
7. elokuuta 2026
Vastaus yritykseltä poltronesofà - Stockton, Portrack
Afternoon,
We appreciate your comments regarding your experience.
We apologise for any inconvenience this may have caused. We would certainly pass your feedback on for this to be taken on-board following your experience during the incorrect details.
Many Thanks
Brad - Poltronesofa at ScS
Social Media Team
Service and respect from the staff…
Service and respect from the staff especially George
6. elokuuta 2026
Friendly and informative advice
Friendly and informative advice. No pressure to buy. Took the time to talk to us about our buy. .Martin was very helpful.
31. heinäkuuta 2026
Welcomed on arrival and lots of help…
Welcomed on arrival and lots of help and advice given by sales assistant. (Cannot remember the blonde ladies name) Finally decided to buy two two seater sofas
27. heinäkuuta 2026
Warm welcone to the show room
Warm welcone to the show room
Jemna listen to what i was looking, nothing was any bother like check dimension with a tape to leather choices
Credit the company
1. elokuuta 2026
Great service, helpful but not pushy
Very good service with lots of information and help without being pushy. Goods ordered for delivery
29. heinäkuuta 2026
The two lads that delivered were…
The two lads that delivered were excellent whole service was great
1. elokuuta 2026
Good service
Good service, never felt pushed into buying and was given good support and advice
28. heinäkuuta 2026
Speedy delivery
Speedy delivery, furniture handled with care and put in place for me
31. heinäkuuta 2026
The Guys were very profesional
The Guys were very profesional, polite & pleasant. They only took a short while to complete instalation.
31. heinäkuuta 2026
3 times we visited 2 different stores…
3 times we visited 2 different stores as we were so undecided, every visit we had the best service. All the staff were very helpful and not pushy at all. 2 different people helped us at the Stockton store we genuinely felt like they wanted to help us and didn't once feel like they were trying to sell anything and push us into buying.
28. heinäkuuta 2026
Sharon was very helpful,told us…
Sharon was very helpful,told us everything we needed to know and was very professional,friendly
29. heinäkuuta 2026
The delivery and feedback.
The delivery of our new furniture was faultless and a pleasant experience.
The two gentlemen who delivered and assembled our two sofas were polite and very professional, removing all packaging and ensuring everything worked as it should.
Very happy with the delivery ...thank you. Two bits of feed back.....
I had to chance the delivery date as I was told 12 - 14 weeks, but we were beyond that, and in doing so, your answer phone service didn't accept option one. In my opinion, the first part of customer service, is being there to answer the question.
Please provide one number that is manned.
29. heinäkuuta 2026
It arrived on time the delivery people…
It arrived on time the delivery people were very helpful everything went smoothly
29. heinäkuuta 2026
Brillant service from order to receipt
Brillant service from order to receipt, absolutely fautless. Would highly recommend.
30. heinäkuuta 2026
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.