We visited your store three times. The first visit on 18th June, we found Nirmala was so helpful and patient , she certainly knew your stock and as I am disabled ensured we could use the lift to access the upper floor to look at suitable reclining sofas. I wasn't sure whether to purchase the 2 or 3 seat version so having been given measurements of 3 seater..I already had the 2 seat version after visiting your website.. I left to check what would best fit my living room. Having returned the following Thursday (25th) we saw Helen as it was Nirmalas day off, and decided to purchase the 3 seater version . On both visits I emphasized I would be unable to use an electrical outlet to power the reclining seats and was assured I could fit an Electric Recliner Battery With Power Adapter. However, on reading through all the paperwork I had been emailed, I discovered that it was stated not to used either an Extension Lead or 3rd Party Electrical Components with my sofa in your "Instructions for Use and Maintenance " paperwork. Extremely worried, we returned the next day and saw both Steve and Nirmala , Steve, having contacted you by phone, then assured me as he then provided an Electric Recliner Battery With Power Adapter from your showroom (same as those used to power the same sofa in the showroom,) to my Order all would be well . As I am a disabled Pensioner on a limited income, buying an expensive purchase like this, it is very important to me that I am checking all is covered by the Insurance etc I have also added to my order. All the staff, particularly Nirmala , proved to be efficient, knowledgable and showed excellent Customer Service at your Plymouth showroom. I have no hesitation in recommending SCS to friends and family . In fact, so impressed by the help and patience shown by Nirmala I bought her some flowers to thank her! I now await delivery of my new purchase!!...Thank you.

So helpfull in store. No pressure from salesman and given plenty of time to decide between all the good options available.
Delivery service was good, tracking great and courtesy call before arrival can't fault this.

Delivery crew kept me well informed as to delivery time. Quick, efficient and friendly delivery - all packaging taken.
Just love love love my new settee!

Had a really good experience ordering our new sofa. The lady (Nimi, sorry if this is wrong) was easy to talk to and was very helpful and patient. Her knowledge was very good.

First class chairs and two seater sofa. Very quiet electric recliner chairs and sofa.

Currently good, awaiting delivery. Shop service was not rushed. Helpful and patient.
Did feel obliged to take the insurance when purchasing at the end of the day.
Be certain in your decision as only 24 hours to cancel if change of mind once papers are signed.

From the help, advice and professionalism we received in the shop right up to the delivery day, which there again, from the first message keeping us up to date, was second to none. Receiving a phone call on the morning from Josh, made it even more efficient. Josh and Joshua, the delivery guys were polite, professional and smart.

Friendly polite speedy & knew what they were doing.
Excellent all round.

Kept us fully informed at every step of the process. Lovely couple of delivery men,really efficient and professional.

The delivery men were friendly and very efficient despite the sweltering heat. A credit to your company

Good in the showroom. Delivery guys good. Let down a bit by 15 week delivery time.

The staff layout of store and air conditioning

Excellent service very happy with the salesman mark

Nirmala was very helpful. Helping my choose the right sofa for me

Excellent service very easy to arrange. Would highly recommend. Many thanks

Very helpful assistant with no pressure to me

It was made easy but it’s a long wait for delivery

1st class salesman ,very polite and not pushy

Great service wasn’t followed around the shop no hard sell sofa was ideal would recommend