We went to the White City retail store which is a very well presented store. We were greeted by staff member, Paula who gave some advice on the product ticketing system and what options were available. We got help and advice when we needed it and were left to browse with Paula on hand to answer any questions we had. Found our perfect sofa within an hour. Only downside is lead time.

The stuff in manager were very helpful and made our experience very pleasant and we gladly bought a sofa from you hope the workmanship is as good as your sales staff

pleased with delivery. The settee arrived early in the scheduled time. The men were very pleasant and helpful

the staff was very helpful made u feel at ease

The staff were very helpful and welcoming

Excellent home delivery, on time and delivered with care, the pre information was also excellent giving advanced warning of the time slot

Great customer experience with Paula at White City Manchester. Very helpful. ciao

The customer service absolutely brilliant and the Lady who serve us (Hanna) knows how to treat customers. She is simply more than brilliant

Took time to listen to what I was looking for in a sofa and did not rush me into making a decision. Gave me a sample of material to take away which made my choice much easier as I could see the colour at different times of the day and how the light affected it.
Because of all this I felt confident to come back the following week and buy the sofa I had selected.

Paula went over and above good customer service, I wasn’t sure about the size of the sofa in my room, she went out of her way to come to my home to measure it and i could visualise it perfectly.
She help me choose the fabric and colour that would compliment my home.
Thanks again Paula, much appreciated, can’t wait to get it delivered now!!

The staff were extremely helpful and went above and beyond with there knowledge

Martin and Martyn the delivery guys were great. Very professional.

The chairs are great, the delivery men were careful and set them up for us, they look good and are very comfortable

From entering the store your staff were so inviting nothing was too much trouble. I found both staff I dealt with were so professional and very knowledgeable about your products.

Fantastic quality of products and very good knowledge and customer experience with Ryan

Warm welcome, gave out our awkward needs and the team were really helpful finding best sofa for ours space. Didn’t feel pressured at any point. Came away with the perfect sofa for us.

Salesperson was polite and helped us deliberate our choice on many options

White City retail park. Mohammed was our helper, a fantastically helpful and friendly man. Very knowledgeable, a great asset to the store.

Great range of products and excellent service from max

Iqbal (Trafford store) was really helpful.