Great service very polite and friendly.

The delivery was on time and around the date that was expected. Even thought we ordered it roughly 3 months ago. The drivers were very good and friendly in deed and explained how the electric and chairs were put together etc. There is an issue with one of the chairs metal steady/floor bracket but this was pointed out to me and was assured he reported this and someone will come a fix it soon. I found no problem with this just waiting now to hear.

The delivery company were amazing but SCS themselves are awful, waited 4 months for a sofa and then the wrong one is delivered. Contacted store brought from and new sofa being delivered still with another 4 months wait time. No compensation allowed to be offered as we opted for a new sofa to be delivered - obviously as the one we have been delivered is not the one we want.

Very happy with our experience today, Nathan assisted us today and helped us sort out our payment. Very thankful for this and do recommend shopping here.

Thanks

Told us that our sofa would fit through a standard door and it doesnt. So now having to pay extra for someone to come and break down the sofa further so it fits through the lounge door.
Awful service and I will be invoicing scs to pay for the breaking down as the salesman assured us it would fit.

Vanita was so helpful and nothing was too much. Would highly recommend.

As soon as I walked in I was met by Nathan the store manager who was very friendly, polite and helpful. He was very reassuring throughout the process and made me feel at ease. Which made the whole process very smooth. I left the store very happy with my new purchase. Thank you ⭐️

Fantastic service from start to finish. Nathan the manager at Bedford was such a nice genuine guy who gave us all the time we needed in choosing the right sofa. Great communication with delivery times, and nice friendly and helpful delivery staff. The sofa and chair look amazing! Very pleased we chose ScS!

From beginning to end, Raz and Vanita were absolutely amazing. I had a brilliant experience. The staff were exceptional and very professional, provided me with a very clear explanation of each range.

I returned to the store today after my first consultation with Nathan, 2 days previous. I decided to purchase the sofa which I discussed with Nathan at my first visit. I was very pleased to be able to be served by Nathan again because he was very polite and helpful as well as knowledgeable about the products.

Simon and Chris where absolutely amazing! on time, really friendly, efficient and funny - despite being on a busy schedule they took the time to ensure the sofa was in the perfect position and had a little chat with my partner and I! Efficient, friendly service by two lovely gentlemen! Thanks both!

Made us feel like family. Really helpful.

Very satisfied with delivery

The gentleman who delivered the sofas were excellent, professional, helpful and nice. They are a credit to your company. The delivery was quick with minimal fuss and distruption.

Great team delivered my sofas.
Put together promptly and explained about fabric care.

The sales person was very helpful - nothing was too much trouble

Vanita and Raz at the Bedford store made us so welcome. Nothing was too much trouble and they spent a lot of time with us helping us get our order right.
Delivery was 3 weeks before expected date the only problem was we were going to get a time slot for delivery but didn't it just turned up on the designated day. As it happened there were no parking problems but could have had a problem not having a time slot.
We needed some after sales service as one side of the 2 seater sofa was loose. All handled very professionally and sorted. Thank you ScS and Raz and Vanita. Well done.

My wife and myself visited the Bedford retail park - nice modern showroom plenty of choice- Chris the salesman was a pleasure to deal with, very helpful and knowledgeable. (I would like to add that NO salesperson would have been able to sell me the addition care package) fingers crossed that everything goes as well when we get the sofas.

Very friendly and helpful staff

I was served by think his name was Raz? He was very helpful and had a lot of knowledge plus he placated my 81yr old mother by showing her the underneath of the chair! I can’t wait to receive my new sofa.

I may need the details of who you use to dispose of old sofa’s if you could please provide that.

Many thanks
Jeanette