Took a bit longer than I’d expected for delivery, but customer services responded with an explanation. The travel system and steriliser I ordered were top notch and the price was actually amazing... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The customer service here is horrible, no response on email and their one phoneline constantly off the hook/showing as busy. Ordered over 3 weeks ago and still waiting for delivery.
Easy ordering. Item just as advertised. My new granddaughter very happy with the play gym. Delivery a little longer than expected but kept informed. Would definitely order from this company again. Go... Näytä lisää
We were in with my daughter in law looking a pram for our grand daughter that's due 20th December. Nathan ( mullask warehouse ni )helped us he was fantastic he went into every detail couldn't ask... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Established in 1936 Samuel Johnston Ltd has been proudly providing baby goods for over 80 years. We have now grown to become Europe's leading online Nursery, Pram and Baby Equipment retailer. With our ever expanding range of over 80 top nursery brands we have absolutely everything you need for your new arrival!
Yhteystiedot
Unit 7 Trench Park, Trench Road, Mallusk, BT36 4TY, Newtownabbey, Yhdistynyt kuningaskunta
- 028 9083 0022
- customer-services@samueljohnston.co.uk
- www.samueljohnston.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 6 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
Excellent service, I would not hesitate to recommend. I ordered a Mammas and Papas pushchair, the customer service and communication was outstanding and it was delivered to England within 48 hours.
Good price and fast delivery
Good price and fast delivery. Can’t complain.
Great service!
Called to check about stock of an item and got speaking to a really friendly man. He assured me the item was in stock. I had checked because it is sold out everywhere else. Ordered and got an extra 5% discount due to a code that pre populated on the website. Item was already discounted for Black Friday week. Free delivery and arrived within 2 days to ROI. Will be using the website again!
Cybex Eos 2-in-1 Pram & Pushchair
I ordered the Cybex Eos 2-in-1 Pram & Pushchair which I found to be a very good deal as no other company gave me such a good price. The website is very easy to use so I had no issue. The delivery was quite fast as I received it two days after I ordered it. I built it to make sure I wasn’t missing anything and everything was perfect. Can’t wait to start using it!
No stock and issues with order arriving
I wouldn't order from this company again as I ordered a travel system at the start of October and it still hadn't arrived by the end of November despite the website saying the item was on stock and I ordered as an express delivery as well assuming I would receive the travel system fairly quickly. I wasn't made aware of any stock delays when placing the order. I chased for an update on my order after a few weeks of waiting and was told the travel system wasn't in stock but that it would be at the start of November and was told the courier was delayed. I still didn't receive anything in November and after chasing again at the end of November, I was told they were getting the stock in on the 4th December. At this point, I had lost any trust in the company and so requested a full refund which was actioned over the phone promptly.
The main issue I have is that I checked the website a few times including the day I cancelled my order and the website says the product is in stock and available so I think anybody ordering from this company needs to be very cautious as had I have been made aware of the stock issue, I wouldn't have placed my order. I also don't understand why they have such a stock issue as I rang up another company and was able to place the order and have the delivery dispatched on the same day and was told even if the product wasn't in stock, they receive new stock weekly so not sure what is going on with this company but I would avoid unless you don't mind waiting months for your order!
Great products and service
This was my first time purchasing from Samuel Johnston. I was impressed with their efficient service. They kept me informed at every stage of the process and gave me an update on the delivery. I would highly recommend buying from them
Excellent service
Excellent service! Fast delivery! Thank you!
OUTSTANDING BUNDLE 5 #
We brought a huge bundle for our new grandchild....my son and daughter knew which mamas and papas system they wanted. They have said they are very pleased and definitely happy.
The store was amazing, the price was a no brainer amazing value for money with additional items that have saved extra.
The delivery was without a doubt so outstanding less than 24hrs to update and dispatch and delivery was within 48 hours to home.
Would strongly recommend others to look here !
Thank you you very much for supplying and opportunity of really great deals. So many savings!!!
Very happy.
We were in with my daughter in law …
We were in with my daughter in law looking a pram for our grand daughter that's due 20th December.
Nathan ( mullask warehouse ni )helped us he was fantastic he went into every detail couldn't ask for any one better .my mum also bought 3 piece nursery piece the only down side to it there wasn't much furniture but Nathan shows us the one online . Xx
Graco car seat
Graco car seat
Easy to order
Best price
Fantastic car seat
Ordered a Joie travel system- great…
Ordered a Joie travel system- great value and arrived within 2 days! Very pleased with the service.
Cot-Bed Delivery
This was my first time ordering from Samuel Johnston. Purchased a Mamas & Papas cot-bed and it was delivered within two days! Delivery was also free which was a huge plus as most baby shops can charge between €30-€50 to deliver.
Pricing is also competitive, I saved approximately €50 by purchasing from Samuel Johnston instead of other baby shops. Definitely will purchase from Samuel Johnston again.
Car seat
Bought a car seat, Graco turn2me. The price was a lot cheaper than other places and the delivery was very quick! Really impressed with the service and product
Competitive prices and good delivery
Samuel Johnston offers really competitive prices compared to competitors. I was worried about delivery but there was no need to be! Even though it said, 7-10 day lead time, it was dispatched in a few days and arrived a few days later. The communication and tracking was great. Really good experience!
We bought a child’s car seat
We bought a child’s car seat. Great product at a great price. Delivery was free and it arrived in two days.
Great.customer service and after sales
Purchased a cybex travel bag for my cybex buggy really pleased with the product i had purchased two other items which i had to return wasnt a problem at all and the staff were.really helpful nothing was a problem and the detail they went into lovely staff I would highly recommend Samuel Johnston and going to order more baby products .
We got our egg3 stroller bundle
We got our egg3 stroller bundle. Price,delivery, service, waiting times and experience was absolutely great, what could be better?
Excellent customer service and quick…
Excellent customer service and quick delivery! Could not fault! A very happy customer
Thank you so much ☺️
Great service
Great service, prompt free delivery and excellent pricing.
From Bad to WORSE.
My experience with this company has now gone from bad to worse!!!
From being told, over the phone, they had stock of the Pram bundle we needed for our babygirl arriving in a week now, to then being told they had made a mistake and should expect delivery end of October...to TODAY being informed of FURTHER DELAYS and delivery END OF NOVEMBER.
I have no words. Beyond ridiculous.

Vastaus yritykseltä Samuel Johnston
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







