Samsung Parts Arvostelua 

The worst customer service I ever have had. Not sure if they are still in business. No response to email, no answering phone call!
Not sure when they are going to deliver my order.

I ordered a part for my monitor. The item was listed as “ships in 3-5 days” it shipped in 2 business days. I didn’t have any issues and never needed customer service help so I can’t comment on that but it’s a reputable site and I received the part I ordered.

Horrible customer service. It’s been 3 weeks since I placed order and still have not received a shipping email. Called 8 times, was left on hold for 30 minutes every time and the disconnected on, plus sent 2 emails with no reply. Will no longer buy any Samsung products since this is the only site I found with original parts.

They are effective at taking your money and shipping the part. However, if there is something defective - as in my case - they will not respond. Garbage outfit.

I ordered tv legs 5 days ago with 2 day shipping (which I paid 20 dollars for). The order still says “new order” when I go to track package. I have tried to call 3 times for an update and each time the system has set up a call back with next available agent; however, I have yet to receive a call back. Good thing the item isn’t something I really need. Absolutely terrible customer service

They do not communicate properly to tell u itll ship out and charge u when the item "comes in" as if I knew it was out of stock. Then it ships and charges you. I tried to get a hold of them 9 times. Each time their phone hangs up on you or u are on hold so long it directs you to a "call you back when someone becomes available" system and never get a call back. Multiple times called a day and waited akf waited and tried to get a hold of them. Takes at least a hour to get a hold of someone. Then when you return your item you no longer needed because you bought it else where because they didnt have it for a month. (You have to get a hold of someone to cancel 'your pending order') then it comes when the other item comes from another company to find out they charged you and now you have to to return it. Now u pay for shipping BACK AND DONT GET REFUNDED THE SHIPPING OR TAXES THEY CHARGED YOU ORIGINALLY.

Great service. A great help for those that have to buy outside USA

Only deficiency was when I use PayPal on other sites it transfers addresses, etc. yours did not, had to manually enter. No biggie, just a comment.

WEBSITE HAD WHAT I WANTED BUT THE CONTINUE SHOPPING FEATURE WAS EXTREMELY SLOW.

Appliance model number should be on an accessible location of the appliance and not behind the appliance (as indicated on your range).

Shipping prices higher than most providers

Easy -- now, easy delivery?

supposed to be one business day response. Had to be nudged for response 17 days later. must have fallen thru cracks. BUT when I did receive the response it was spot on.

I had the model number. I found what I needed right away. Very easy and straight forward.

Everything was ok, but it could not find the remote by the remote model number, only by the TV model number.