Sainsburys Arvostelua 

This review is related to the Purley Way, CR0 4XT, store. I placed a Sainsbury's order through Deliveroo which had been delivered by Deliveroo.

The delivery was not an issue for me. Some of the grocery items, however, certainly were.

The broccoli had only a 3-day shelf life, and looked it. The cheese was disgusting in presentation. The meat products were shoved in with everything else. Unhygienic.

Although, knowing what this particular local supermarket's managing and security staff were like (back in the day, circa 1999), all this came as no real surprise. There's obviously been no improvement in employee intelligence over the last two decades.

The genius, on this occasion, was equally astounding. On a day of 30 degrees top temperature, no dry ice packs were used to pack ice cream.

This place is exactly as I remember it...I'd love to elaborate but this would render the review unpublishable.

Billet St, Taunton TA1 3NE.
Absolutely FUMING!! Was visiting Taunton for the first time in over thirty years, I don't know the town but when I saw a Sainsbury's decided to do my weekly shop. I parked, shopped, went home.
Today I have received a parking fine for £100 for the 40 mins I was in their store. I wouldn't mind paying if I had broken a law but at no time did I see any signage or payment meters, it never even crossed my mind that a supermarket would charge for a short visit.
Needless to say I will be cancelling my delivery package and they have lost a customer of over forty five years, more fool you because I have always done my weekly shop with yourselves. I'm incandescent with rage and telling everyone I know to boycott. These parking crooks need stopping. Shame on you Sainsburys but I don't suppose you'll answer as I see you never do!

Both Maidstone store and Hempstead valley store have shocking customer service. Maidstone had issue with using sky voucher and not supported and at Hempstead valley issues using Nectar card and again no support. I doubt training is ever given on supporting customers and keeping customers using service. Will not be using Sainsbury’s again and would not recommend.

My husband and i were served this morning by a very rude young lady.

We only stopped by for some stamps at the front till by the entrance and were treated like a burden for interupting her and her colleagues conversations.

Experiences like this are enough to put people off returning. We hae shopped here for many years and never been made to feel that way to the point i even opened a trust pilot account to leave this review.

Visited a Sainsbury’s store for weekly shop and used one of their self scan devices. When shop completed we arrived at the till area and zapped the bar code to transfer from reader to till whereupon, the till light instantly turned red, Wait for Assistance. The Assistant appeared and had to check 14 items at random. If we hadn’t carefully packed the shopping into 4 bags as we navigated the store we would have left the trolley and the shopping into it and left without it and done our weekly shop elsewhere. I / we are not paid to be checkout operators. If stores do not trust shoppers to self scan they should bin the system and return to personal service till operators. How often do stores carry out random checks on their till staff? May I suggest these stores have one till staffed to carry out a 100% check on a customers trolley or, cease doing random checks on self scanned trolleys before someone decides to sue them for defamation of character.

First time using Chop shop, bonus got a free delivery code, but went past promised delivery time ,ring up and they say it is being cancelled, asked about the delivery code, get told I had lost it. They lost me as a customer, went to Tesco, not wasting my time with Sainsbury's ever again. Useless customer service, could not hear them over all the other noise wherever they were.

Sainsbury's TV advertising claims to have reduced prices to compete with Aldi. They don't mention that they've made changes to products to do that.
The dumplings in their 'Taste the Difference Steak Casserole and Dumplings' now not only taste different; they're inedible!

OMG, went to Sainsburys Blackheath, West Midlands, today, wished I hadn't wasted the fuel. There was no food !! Well slight exaggeration I hear you say but there was no meat, steak, chicken etc, no dairy products, no salad etc. Oh the fridges are all broke cos of the heat they said,well mend them then, oh no can't do that costs too much, because all the clever supermarkets have all updated their fridges, but not Sainsburys. I could have had pizza but I did not want pizza, Husband wanted steak ha you will be lucky !!! So I did do some shopping, mainly pop and ooh a melon but I had nothing for tea !!!! Had to use more fuel and go to another supermarket who had updated their fridges and got what else I needed. Oh yes, got some milk from Sainsburys ???? Also half the milk was all over the floor and there was no staff willing to mop it up !!! They talk of 15 minute journeys to shop in your local supermarket, took me over an hour and if we are reduced to these 15 minute journeys, let's hope the fridges have been updated otherwise you will STARVE !!! Well it was my last ever shopping trip to Sainsburys because I have discovered that another supermarket that sells "not just food this is M and S food" is not on a lot of things, not as expensive as people think !!! Goodbye Sainsburys, customer for over 30 years tut tut ........

Cancelled my total order on the day it was meant to be delivered - after theyd taken money and sent a message it would arrive on that morning. Then claimed they had to ccancel every order to every customer- which is a lie

Delivery didn’t arrive in designated time slot (which was paid for). Customer service are unable to track drivers or process cancellation or refund. They have to process everything through the store who don’t answer their phones, your then left in a position where you have no confirmation you will receive groceries, 2 hours after the times slot, or your money returned.

Will not be stopping from this brand again.

Recent in shop purchases at Sprucefield Co Down. One item, a hand wash was passed through the manned till check but then disappeared. On paying no items was left on the till area and a thorough search at home could not locate the item. It appeared as charged on the receipt. One is left to ponder where the item is now!

One small problem applying a gift voucher to a payment for Click and Collect has turned into hours of fighting through customer disservice systems. Their replies are innane and unmeaningful apologies referring you to somewhere else at every turn and giving no solution to a payment method problem on their own website.

This truly amazed and saddened me. I usually buy gift cards as gifts as the recipient can then choose something they like. I have done this many times with no trouble. I ordered two gift cards in one e-mail (should be no issue with this) both for £160 each. On the day of purchase there was a real mess up and they sent me one voucher which worked and one which would not. I ordered these cards in May and was sent two cards but only one worked. This is where my main issues lie. Straight away they blamed the bank and cleared themselves without checking anything, the feeling of rudeness was there all the time, they did not care. I went to my bank and they swore it was not them. I had started to wonder about Sainsburys gift cards as a company as they behaved so oddly. I beleived my bank despite Sainsburys gift card stating in no uncertain terms they had better find it. They then left as though all concluded. I sent them a screenshot of the reply from my bank to which I was met with complete silence. I mailed and mailed asking for an outcome. It transpires they had the money all the time and refunded it eventually. Not once did anyone say sorry or admit they were wrong. It was arrogance if i had to choose a word, they were so unhelpful and would never have given me my money back had it not come to light.

I will never use them again, it was probably the most arrogant, non caring staff i have ever encountered in any business. Utterly horrendous experience which has left a real bitter taste in my mouth. I will never recommend you to anyone as i cant as it was so poor. Absolutely no mention of some compensation for calling me a liar, telling me a pack of lies until they were found out and had to admt it. 'Sorry' was not a word that was said to me at all. Be careful these are a sly lot and would seem to take your money and then sit on it and not tell you. Watch your transactions like a hawk.

When you order a meal deal for £15 there is a main course, a side, a dessert and a drink. If you order on line and do not wish to receive substitutes each item is discounted individually by a certain amount to a total of £15. HOWEVER, if any item is unavailable, they charge you the full amount for each of the items that you receive. The customer is not at fault if an item is not in stock. If the same problem occurs at Asda or Morrisons, the customer is charged the deal or discounted price. This is the 2nd time that the same problem has occurred. you need to check the lower item price on the original order email against the inflated receipt price

Ordered online, saw their ad for Jersey Royal New Potatoes, Taste the difference - they arrived, disgusting, going off and probably wont last the day
went online to request a refund and their website kept saying, not eligible for a refund so rang customer phone 08003281700 and as usual, could not make out what she was saying, asked to speak to someone who spoke English, but no, put down the phone, I have taken a pic of potatoes, now I have to go out and shop for potatoes

I frequently shopped at Sainsburys store in Ellesmere Port. However, I became aware today that Sainsburys are stopping the provision of brown eggs and will only sell white eggs in future. This is apparently because white eggs are supposedly " better for the carbon footprint". How on earth will this be better? What difference will this make? AND, Which idiot manager at Sainsburys decided this was a good thing? It will affect customer choice. It will affect our farmers yet again, giving them more problems to deal with, as if they haven't already got enough. It's madness and will not make any difference. It is so ridiculous. This is Sainsbury's dictating what customers should buy. Well, I'm not having it. My shopping including my brown eggs will be bought from a different supermarket. One that will respect my choices and sells the eggs I want. Oh and by the way Sainsbury's make it very difficult, almost impossible to make a complaint. So !
It's goodbye to Sainsbury's from me.

Sainsburys great yarmouth.bad customer care Argos inside sainsburies would not let me have my ebay small parcel despite me having a yodel delivery notice to their store, And a ebay delivery notice to their store both pick of delivery notices on my phone staff nasty and arrogant a big buffoon said it will get sent back were it come from pakistan more likely a staff members house. I have shopped at sainsburys in my home town for over 20 years online deliverys and pickups £40 plus a month.i am on holiday yarmouth at the mo. Terry Tunney ex sainsburys user

Bad experience when I received my deliveries from Sainsbury. The first times I had to give back two items in every delivery but the last time was awful. 6 items refunded: the rye bread smashed, Broken bags of okra and apples, leaking washing liquid, yellow cavolo Nero and tenderstem brocoli. I had to take onions with the leave growing as I really needed as well as okra and detergent.

Took my elderly mother in Sainsbury’s and she needed to use the toilet. What greeted us would nothing more than filth. Did put a review on the store in question for Google not to put it up saying the photos I took could be copyright

Sainsbury tell us more people now shop in store, so they now prevent you from reviewing anything that's really bad. You have to have ordered the product online. If you buy in store they say, using your nectar card they may send you a email to review products, of course they never do.
The perfect way to stop bad reviews