Saal Digital EU Arvostelua 

Dear SAAL DIGITAL Support Team,

I am writing to express a serious concern regarding my recent order (Order No. 802601200658135), which included two photo books, one of which was intended to be a Black & White photo book.

Order details of the concerned item:

1 × 21 × 28 Photo Book

Photo paper: Matte

84 pages

SRI project

Intended output: Black & White

While the layout and PDF preview created in your application clearly appeared as Black & White, the final printed book received by my client in France has been produced in grey tones, not true Black & White. Unfortunately, I am not satisfied with the final output, as it does not meet the expected contrast and depth required for a BW photo book.

I understand that I did not provide any additional or special instruction specifying “print as true Black & White.” However, since the entire project was designed and uploaded as a Black & White book, I assumed this would be clearly understood during production.

This issue is of serious concern to me, especially as the book was delivered directly to my client. I would appreciate your guidance on the following points:

How should BW projects be specifically marked or instructed in the future to ensure true Black & White printing?

Are there any recommended settings or workflow steps from my end to avoid this issue going forward?

Please note that my intention is not to place blame, but to clearly understand the correct process so that I can take responsibility and ensure flawless results in future orders.

I look forward to your clarification and support on this matter.

Thank you for your time and understanding.

Kind regards,
K. Prakash

The software was horroble

Maybe make a 3D model when someone puts a photo on a cussion, then you can see better how it would turn out te be on as cussion.
And if you recommend different types of fabric for cussions, maybe also show like a 3D model to really see the difference. Besides that great print and had no problem with the delivery!

Good quality ot the books and the print. Love to capture the moments in photo books. It's nice that you can create your own style of the book and add whatever your fantasy brings - pictures, text, emojis etc. The process of printing and delivering is less than a week. Love to look at the albums in time and relive the moments.

great quality photo calendar, very fast produced and delivered, very good protective packing which is essential because of the size of the calendar

Ook het nieuwe order voldoet volledig aan de verwachtingen. De prints op de shopperbag zijn top !
Meerdere shopperbagkleuren zou me op nog meer
creatieve ideeën brengen ;-)

Excellent!

Excellent quality, but a bit on the expensive side…

Best picture to wall experience, super quick turnaround and superior quality papers, I'm instantly wanting more.... Top pick for print!!

Quick and pleasurable to get photos printed! Love the aluminum wall art. Had an issue with a poster and they immediately sent me a new one! Would highly recommend! The prices are fair too!

Of the 6/7 printing companies I have used for Photobooks, Saal digital are the best. For the product and quality you receive , the price is actually very reasonable. Will definitely use them again for future Photobooks. Quick delivery and very easy to use app also.

I created a photo book with the pictures I took as my friends’ wedding as a gift to them. I’m so happy with the result. The quality of the images and the book itself is outstanding. Delivery timelines are also super quick! Will definitely order again for future occasions.

I had a great experience with this company. I ordered 10 postcards (10 × 15) with a SoftTouch matte surface, using my own photo as the design, and the final result exceeded my expectations. The image quality was excellent—the boulangerie looks exquisite, with sharp details and beautiful color rendering. What really stood out was the paper itself: the SoftTouch matte finish feels phenomenal and adds a premium, elegant touch to the postcards.

The company clearly does a great job with print quality, materials, and finishing. Everything felt well-made and thoughtfully produced. I’m very happy with the result and would confidently recommend them to anyone looking for high-quality custom prints.

I love making calendars for dear ones at Holidays.Saal Digital has been recommended to me by friends and I'm so happy I have taken their advice.This site is now my favorite go to for making memories out of photography.I trully loved their calendar software, very well done, with endless options for customization.Many options for layouts, fonts,colors,background,size,complete lists of official Holidays ( for each separate country). I found the wide variety of embelishments offered to be the cherry on top of the cake! Spent some time playing with all of it, but I created something unique, one of a kind , reflecting 100% my artistic vision.My family loved it! I need to add how impressed I was with Customer Service. I wrote to them on a Saturday about delays with Christmas delivery. To my surprise they answered right away and jumped on it to solve the problem. The calendar was received on Christmas Eve and it made all of us extremely happy ! Thanks Saal Digital, you really went above and beyond !

Made a photobook professional line. Great choice of options, good web tool to design your photobooks, great materials and quality.
Last but not least they are superfast.
Far much better than any other provider I tried so far (and slightly more expensive).

Saal Digital printed me a wonderful photo book and a beautiful mug, both delivered just in time. I'm really impressed. The photos look exactly like on my Mac, same colours etc. The software to create the photo book was easy enough to use. I can't really compare because it's the first time I ever have my digital photos professionally printed, but I'm very content.

The result was excellent! It was exactly what I wanted and the delivery in time.

Excellent rapport qualité prix et des outils de contrôle de l'image performants. Je recommande vivement !

Great delivery time and perfect quality.