RSD Travel Arvostelua 

533
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The trip was very well organised and the individual guides at various locations were excellent. Our tour guide was patient and cheerful and made clear timetable decisions. The bus driver was excell... Näytä lisää

Saanut 5/5 tähteä

I have travelled with RSD on three other occasions and always found their rep's to be rude and aggressive and because I come as a single traveller my room is often not up to standard . However I hav... Näytä lisää

Saanut 5/5 tähteä

Fantastic tour of China including all the must see sights- Terracotta Army, Great Wall, Beijing and Shanghai, cruise on the Yangtze river, pandas and so much more. The tour guide, accommodation a... Näytä lisää

Saanut 1/5 tähteä

This company uses a very hard sell, they took us to carpet factory, diamond factory and leather factory in 5 days all of which lasted over 2 hours each, the guide gave us the hard sell before each of... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkanjärjestäjä
  2. ja myös
  3. Kulttuurimatkojen järjestäjä
  4. Matkailusivusto

Yrityksen kirjoittama

RSD is one of the largest cultural tour operators in Europe. With outstanding customer satisfaction and an overall score of A-, RSD has already welcomed more than 2 million guests. Since it is part of a medium-sized group of companies with approx. 700 employees, you benefit from unique, sensational prices. Discover selected destinations, travel with renowned airlines and coach companies, stay in choice hotels and experience perfect organisation with RSD.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

533 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(533)

131 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

South Africa

South Africa, Zim, Botswana safari. We have made numerous trips with RSD travel. It's not for the feint hearted and they are always a full on cultural tour. It is exceptional vake but it's not a rest. You have to love people, places and new experiences. The RSD tour guides are excepional, and they handle all the
complex border crossings, tours,
timings etc. There were 28 on the coach. Only 2 people on coach were incompatible with the experience. Many of us were over 75 and had the trip of a
life time.
FIrst time I have encountered a pair of
travellers so unsuited to this type of experience.

30. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

BEWARE

BEWARE of the selling establishments they take you to on the Balkans Tour (Jewellery, Leather and Carpets)
Definitely experienced a case of buyer beware unfortunately too late !!!!

18. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Customers are important shame RSD don't see that

On 27th july my husband and I wen to south africa with RSD TRAVEL we didn't have a very good experience as you can read from the last review so I thought I would up date you.
1)We payed just over £6000
2)I was freezing cold for 2 weeks due to the driver having the air-con on full blast
3)The seats were so worn we might as well be sitting on bare plastic
4)we weren't told there was a toilet on board
5)when we did find out we were told that we can not use it because the wee comes through the air con
6)Due to being on the coach for hours on end my husband had a toilet accident
7)I rang the guide and texted her but she liked the sound of her own voice and cut me off.
8)when we finally stopped everyone went for lunch including the guide
9) I asked driver to get my case out and asked him not to go on due to my husband need to clean up and change clothes.
10) guide comes out from restaurant i told her I rang her and she cut me off and I asked her not to go back on the coach
11) she disregarded what I said and went back on the coach where my husband was in a state with no clothes on.
12)Driver nearly kills us by driving so fast on bad potholes roads or no roads
13) goat gone straight under the wheels due to his speed that could of been a elephant
14) front windscreen had a great big crack at least 3ft
RSD TRAVEL THEN SEND ME APOLOGIE LETTER AND FOR A GOOD WILL GESTURE I WAS GIVE A PITTANCE THEY ARE GIVING ME A £75 VOUCHER. REALLY HOW BLOODY INSULTING.
SHAME ON RSD
YOU SAY YOU CARE WHAT £75 CARE WHEN IVE PAYED YOU £6000 TO HAVE A GREAT EXPERIENCE AND IT WAS RUINED BY YOUR INCOMPETENCE .
Unfortunately can not send the pictures because there isn't anywhere i can send them on trust pilot

15. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

We recently went to South Africa

We recently went to South Africa, botswana and Zimbabwe with RDS Travel. The trip was organised well. The hotels were amazing, the people were friendly in all the different countries with excellent foods. Our travel companions were great on the coach as well as the tour guide.
RSD. Well done. I am looking forward to the next trip. JD Enfield

24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

African Safari

We have just returned from an amazing holiday in South Africa, Zimbabwe and Botswana. Our guide Nicolette Lehmann and coach driver Sonnyboy were also as amazing and couldn't do enough to satisfy our group. Nicolette was a wonderful leader and her knowledge of historical and geographical facts was extremely well presented during our tour. She set up a WhatsApp group so that we could converse with each other and display photographs of the incredible animals that we saw on our visit to 3 game parks and Victoria Falls. This greatly benefitted those with only mobile phone cameras who were able to see photographs taken by members of the group with their sophisticated cameras! It is difficult to understand why 2 members of the group were so negative about their experience and this caused much anguish and upset to the rest of the party. Their lack of appreciation of both African culture and wildlife begs the question of why they were on this holiday!
We have travelled around the world many times and adventure abroad about 6 times a year. This was one of the most memorable holidays that we have embarked on and would RSD for arranging such an incredible trip with super accommodation and food.
Jenny & Roger Stocks

10. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

South Africa 🇿🇦 , Zimbabwe 🇿🇼 & Botswana 🇧🇼

What can I say but WOW, WOW, WOW.
3 Countries in 2 weeks & over 3000km in a coach. It was a tough call but we made it. The whole experience outdid what I was expecting.
I know from previous long journey trips with RSD (Cappadocia) that there would be early morning starts & you can't do a Sunrise safari if you don't get up at 4am, but I was fine with this. Saw things I will probably never see again.
The guide Nicolette was very informative, when we could hear her, as some individuals thought it right to talk throughout the commentary, alot of us found their actions totally inappropriate. Nicolettes information on culture and history was far better than a guide book.
I'm a disabled traveller and both Nicolette & Sonnyboy (driver) were very helpful and both always had a smile on their faces. Nicolette even managed to arrange airport assistance for 3 of us from South Africa via Dubai & again at Manchester, I've never had a transfer work so we'll.
I managed to do all the sights the same as he rest of the group, just a bit slower but this wasn't a problem for the guide & driver, plus the rest of the group were accommodating and very friendly with the odd exception.
The roads to Zimbabwe were bumpy to say the least but the driver did an excellent job. They did warn us beforehand.
I paid for extra excursions because I felt this was a once in a lifetime trip & it truly was. The helicopter trip over Victoria Falls was breathtaking and Kruger National Park was like nothing I've ever seen before.
In total we covered over 3000km and for anyone asking if its a trip worth doing, I personally will say yes & its money well spent.

10. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

South Africa/Botswana/Zimbabwe

This was a fantastic trip, 3 countries in 14 days. It is a full on trip but you see so much. The safari drives were great and Victoria Falls amazing. The other stops were great too. Nicotte the tour guide was very informative about the local area and very helpful. The driver Sonnyboy did a brilliant job especially with the roads in Zimbabwe. He was always friendly and happy. The trip does include early rises but all safari drives start early. Nicolette organised a WhatsApp group which was great as we could all share photos. The next days information was always on there too so we all knew what was going on and timings. We also had two extra trips to local towns which was lovely of Sonnyboy. The hotels were all lovely with some exceptional.

10. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Excessive single supplement

Tried booking a holiday as a solo traveller with RSD. The single supplement meant that the cost to me was £658 vs £618 had I been a couple. When I called customer service I was told RSD cannot do anything about it as the single supplements are set by the hotels. Can't get my head round it! The person I spoke to said that many solo travellers have similarly complained

24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastically beautiful country with lovely people

Went to Sri Lanka with RSD - fantastic countryside, amazing friendly people, good hotels and an amazing journey around the country in all its guises - one of the best trips of my life (I travel 10 mths a year) - why so good - people, no hassles of any kind going out, low cost economy, wonderful weather - an absolute gem of a holiday full of variety with something for everyone.

25. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Rhodes and the Turkish Aegean

I have just read Marion Watkinsons review of the All Senses Nautica Blue Hotel and completely agree that it is nowhere near 5* as it claims. I complained about my room condition and eventually got moved to a better room, bur till not 5* standard. On returning to UK on 13th May I sent my comments and complaints to RSD and requested a refund of the extra climate tax paid on the grounds that we were placed in an inferior hotel. Their response was to say that it was up to the hotel as to what they charge and that they had stated in the itinery sent out on 11 April the change of tax to 15 Euros. Therefore they deny that we were misled and so do not agree we should be refunded the excess tax I intend to take my case to ABTA. My advice is Do not touch this Hotel..

6. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Totally prejudicial to single travellers.

Having travelled extensively and fruitfully with RSD over quite some years - and defended them against unreasonable criticism, this time I enquired about the Abu Dhabi etc trip which looked attractive.
Noting the 'from' price quote per person, and finding no reference to any single supplement I phoned to find that there is none; except there are no single travellers; only groups of 2, 4, or 6 can book.
What is this: ageism, sexism, singleism, bereavementism, divorceism or whatever????
This is hugely shabby and concealed on the flyers.
If anyone feels disadvantaged or saddened by such personal circumstances, this clearly is not the direction in which to find solace.
I doubt whether I - for one - will ever travel with them again.

9. kesäkuuta 2025
Oma-aloitteinen arvostelu
RSD Travel-logo

Vastaus yritykseltä RSD Travel

Dear LCS,

We’d like to apologise for any upset caused by the way this particular tour is structured. The pricing and accommodation for this itinerary are indeed based on two people sharing a room, and at present, we don’t offer a single occupancy option for this specific trip.
Please know that this is by no means intended to exclude anyone. We strive to offer a wide range of tours, many of which are open to solo travellers.

Our team is continually reviewing how we communicate our offers, and the inclusivity of our trips.

We value your past travels with us and would love the opportunity to welcome you again on one of our many tours that may better suit your preferences.

Warm regards,
RSD Travel Team


Saanut 5/5 tähteä

Balkans Tour Exceeded Expectations!

Tempted by a voucher offer in my NRLA landlord magazine, we booked a 7 night tour around the Balkans in May 2025. I was nervous, tbh. Was a coach tour my thing or was it soley for oldies?! Honestly? I loved it. Non-stop, a different hotel every night, tonnes to see, a great guide, beautiful scenery, historic heritage sights to see, coastal and mountain drives, friendly fellow travellers or different ages, lovely local people, decent food and an all round well organised and good experience. The hotels aren't luxury but for the price of the RSD holidays that can't really be a complaint. There's a lot of time on the coach for this particular tour, so take a good book if you don't like window gazing. Our holiday was incredibly good value, which rare these days. I wouldn't hesitate to book again, so that's always the best sign isn't it!

8. toukokuuta 2025
Oma-aloitteinen arvostelu
RSD Travel-logo

Vastaus yritykseltä RSD Travel

Dear Sian Astley,

Thank you very much for your feedback regarding your recent trip to the Balkans. We know how valuable your holiday time is, and we are therefore particularly pleased that you enjoyed your tour with us. We hope to travel again with you in the future!

Warm regards,
RSD Travel Team

Saanut 5/5 tähteä

Istanbul tour

We have previously travelled with RSD and knew what to expect on the two week tour ~ first week coach travelling to the historic sites and then the second week relaxing in a beach hotel. Our first week was a lot of coach travelling ~ this was very well organised and both the tour guide and coach driver were excellent. The sites visited were very good. Of course in between the visits were the ‘obligatory’ visits to the carpet, leather and jewellery ‘factories’. If you are not wanting to buy anything then these venues are not the place to be unless you have a strong will and forceful but pleasant voice to be able to say ‘NO thank you’.
The second week is generally a beach hotel ~ but these we have found tend to be in more remote areas so the additional cost of the full board/all inclusive tend to be worthwhile.
Would we travel with RSD again ~ yes ~ we’ve just booked two further trips ~ Cappadocia and China.

1. maaliskuuta 2025
Oma-aloitteinen arvostelu
RSD Travel-logo

Vastaus yritykseltä RSD Travel

Dear Ian Taylor,

Thank you very much for your honest feedback regarding your recent trip to Istanbul. We know how valuable your holiday time is, and we are therefore particularly pleased that you enjoyed your tour with us. We hope to travel again with you in the future!

It is feedback like yours that’s enables us to better our services and we look forward to travelling with you again in the future!

Warm regards,
RSD Travel Team

Saanut 2/5 tähteä

Traveled to Rhodes with RSD in April…

Traveled to Rhodes with RSD in April 2025. First hotel had no outdoor space, the pool area being a building site. We couldn’t get any information from the rep about the hotel for the second week, they seemed very cagey about giving us a name. We found out why when they eventually told us as it had terrible reviews.
The rep was rude to almost everyone on the tour. I was seriously ill and couldn’t complete the trip to Turkey mid tour, I was left to just book myself into an alternative hotel for 4 days and was literally told that I was ‘on my own’ if I didn’t stay with the tour. I wasn’t checked up on in any way.
Expect to be given the hard sell by the carpet, leather and jewellery shops you are taken to and locked in until they have squeezed enough money out of the group. People were in tears afterwards having been pressure sold £2k leather jackets. Shameful practice. The actual tours are very short, in some cases just an hour, which is very disappointing. The second ‘free’ week actually ends up costing you a lot of money for the ‘all inclusive food package’ which you have to pay for as the hotel was in the middle of nowhere, no alternatives for food available. It was shabby, badly maintained and there were actual fist fights in the bar, a sign of the type of customer they take. 2/3 star at very best. In all I’d say what looks like a bargain actually isn’t by the time you have paid for all the extra stuff they charge you for. Customer service is non existent so pray you aren’t ill whilst away, they won’t care, and will abandon you. Would NOT recommend at all. Steer clear!!!

15. huhtikuuta 2025
Oma-aloitteinen arvostelu
RSD Travel-logo

Vastaus yritykseltä RSD Travel

Dear Jacqui Brown,

We are truly sorry to learn that your experience with us to Rhodes hasn’t met your expectations.

Understanding your concerns is crucial to us, and we are dedicated to addressing any issues you’ve raised.

To better understand your concerns and work towards a solution, may we kindly ask you to contact us at info@rsd-travel.co.uk so that our dedicated team can help? They are keen to listen, assist and make things right for you.

We are looking forward to the opportunity to turn your experience around.

Kind regards,
RSD Travel Team

Saanut 4/5 tähteä

Great tours , value for money.

I recently completed Rhodes and Turkey tour with RSD. We were the last group this spring. I don't know why some people are so ungrateful and unkind when writing review. This was my 3 rd RSD excursion and going to write a balanced review.
If you want a super luxury holiday and 5 star tour , look for expensive travel company. If you have very tight budget and willing to spend plenty of times to search cheap flight tickets and hotels and transport option ,you go on your own please don't tour with a tour company.
But if you are looking for hazel free travel with a reasonable budget I can't find any other company apart from RSD.I also have positive and negative remarks which I am going to explain now.( For a specific reason I will document negative features first)
1. Extra one week ( after one week of guided tour RSD offer an extra week free room in a hotel but customer has to pay meals. If this hotel is far from town you are stuck in a hotel far from town and attractions. Also this hotel is not 5 star as mentioned in the literature. Due to this reason and I don't have annual leave to waste 7 days ,I pre booked my return flight from Rhodes to London on my own.
2.Time allocated to all important cultural sites not enough ( roughly 2 -3 hours ), Wasting collectively one whole day for carpet factory, jewellery shop, Leather factory. These items are very expensive but exceptional qualities. Might be good experience for first timers. but not for repeated travellers like me.So it is not 7 days cultural tour actually 6 days.
3. RSD don't mention hotels until we arrive the respective country although they say 4-5 star hotels.( Definitely not 5 stars but quite understandable due to what we pay)
4.Seventh day they offer an extra excursion which cost me £ 75. Although it was an interesting one total cost for this tour was £674+ 75 =£749.00
So those who didn’t go this excursion , had to stay in the hotel and this was actually 5 days cultural tour not 7 days tour.
I have positive remarks as well.
1. Chartered flight is very good and always at a convenient time. 22 kg luggage allowance with cabin bag are far from flying with a budget airline.
2.Air port transfers very smooth.
3.Guides are very professional , educated , friendly and can speak English very well. Our guide this time was Mr Volken .He is exceptional. During travel He explained anything from history, demography, Mythology. I was not fed up to listen to his descriptions.
4.Coaches were modern and drivers were very professional and helpful.
5.No hazel to enter in to historic sites as during this time of year very crowded. Guide had prepaid tickets and capable to entry beating the queue.
6.We totally drove about 1500 miles during this tour. So my hands free during travel either I could take pictures or could sleep.
7. Hotels ( obviously not 5 stars . But what you get for what you pay ). We stayed in 5 Hotels and resorts. They were acceptable and in nice locations. Nobody could complain about food in every hotels.
8.RSD had organised this tour very well we went to all the historical world heritage sites as described in their literature.
9.RSD customer care team in UK also very supportive and friendly.We can very easily contact them via email or telephone call.I even changed my travel partner as late as 2 months before departure.
So you can see that positive features of this tour were more than negatives.
If you ask me whether I travel with RSD again. Yes certainly if it is a one week tour. I don't have leave to waste extra 7 days as I am a permanent employer.
In summery RSD is a great choice if you don't want to spend a luxury holiday and don't expect luxury having paid not much. Also if you don't want to bother spending hours and days looking for budget airlines ,hotels rental cars, checking sat nev to find the ways in a foreign country and to stay in long queues to enter a all important site.
Why I didn’t give 5 stars because of extra week not to my liking.
All in all if you want to book with RSD you have to think hard and every aspect.

13. toukokuuta 2025
Oma-aloitteinen arvostelu
RSD Travel-logo

Vastaus yritykseltä RSD Travel

Dear Janaratn,

Thank you very much for your honest feedback regarding your recent trip to Rhodes & Aegean. We are happy to hear that, despite your disappointment relating to the issues you have mentioned, you were still able to enjoy the rest of this trip.

It is feedback like yours that’s enables us to better our services and we hope to travel again with you in the future!

Warm regards,
RSD Travel Team

Saanut 5/5 tähteä

Nepal 2025

The hotels and coach were excellent both for quality and cleanliness. Our guide Dhirendra, was knowledgeable and friendly, making the holiday an enjoyable experience for not only us but all our fellow travellers.

28. huhtikuuta 2025
Oma-aloitteinen arvostelu
RSD Travel-logo

Vastaus yritykseltä RSD Travel

Dear Dawn Harris,

Thank you very much for your feedback regarding your recent trip to Nepal. We know how valuable your holiday time is, and we are therefore particularly pleased that you enjoyed your tour with us. We hope to travel again with you in the future!

Warm regards,
RSD Travel Team

Saanut 5/5 tähteä

RSD Travel Ltd - Amazing for Cultural Tours

Was SO impressed with RSD Travel Ltd on a recent cultural tour of the Balkans. The tour guide and driver were absolutely fabulous! The itinerary was stunning! Hotels and food great! Value for money and organisation spectacular. So much so, we have booked again for later in the year! Only negative was the weather but can’t blame RSD for that

20. maaliskuuta 2025
Oma-aloitteinen arvostelu
RSD Travel-logo

Vastaus yritykseltä RSD Travel

Dear Pauline Luzha,

Thank you very much for your feedback regarding your recent trip to the Balkans. We know how valuable your holiday time is, and we are therefore particularly pleased that you enjoyed your tour with us.

We are delighted to hear that you have already booked another trip hopefully with better weather next time! We look forward to welcoming you back on one of our tours soon!

Warm regards,
RSD Travel Team

Saanut 4/5 tähteä

Value for money cultural tour

RSD are an award winning arts and cultural holiday travel company. We recently returned from an 8 day tour of Northern Cyprus provided by them through Northern Travel Cyprus. RSD do not inform you of your hotel details before you travel which leads to uncertainty on locations and can worry the nervous traveller. The two hotels we stayed in were ok but not really the promised 4 star but at the price we paid this was hardly surprising. Overall the tour was very good and we saw a lot in a short time. There was however some discontent with the many very expensive shopping stops we were obliged to endure. We realise that this is part of the financing of the tour but these visits were too long and too much hard sell was evident. It was also not explained that on thr return journey we would have to go through security again in Turkey. Most felt that this was unnecessary and did not realise that this was a UK government security requirement. The so-called Gala evening towards the end of the tour was an embarrassing "dance show" featuring a male belly dancer and frankly poor folk dancers. All this being said we have booked another tour with this company and were satisfied with the value for money we recieved

30. huhtikuuta 2025
Oma-aloitteinen arvostelu
RSD Travel-logo

Vastaus yritykseltä RSD Travel

Dear Louise Fanfarillo,

Thank you very much for your honest feedback regarding your recent trip to North Cyprus. We are happy to hear that, despite your disappointment relating to the issues you have mentioned, you were still able to enjoy the rest of this trip.

It is feedback like yours that’s enables us to better our services and we look forward to travelling with you again in the future!

Warm regards,
RSD Travel Team

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin