Tripsmiths Travel Arvostelua 

42
TrustScore 4.5/5 tähteä

4,4

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

it was a very enlightening experience. Clive Harris was exceptional. His knowledge is encyclopaedic. Although it was a very sad and traumatic time Clive left us uplifted. The Monument at Thiepval... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

A well organised package holiday to stunning lake Como. The balance between scheduled excursions and free time was perfect. The hotel was very good and conveniently right next to the ferry pier. Our g... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Excellent informative trip. Some like-minded fellow passengers. Our guide Luca was friendly, capable, attentive, professional. The hotel was very comfortable and in an excellent location. Sophie Hay... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

A thoroughly enjoyable tour, booked through TS Tours but I believe run by Brightwater Holidays. Sue, our guide, was very knowledgeable, warm and friendly and did everything possible to make sure thing... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkanjärjestäjä
  2. Matkatoimisto

Yrityksen kirjoittama

We pride ourselves on creating the holidays that you’ll be telling friends and family about for years to come. Travelling with us means experiencing iconic, unique and under-the-radar destinations, often in the company of your favourite writers, actors, artists, and award-winning chefs. Whether you want to explore the far-flung places you’ve always dreamed of, or celebrate the beautiful scenery right here in the UK, our trips will leave you with memories you’ll treasure forever. All our trips are financially bonded through the Travel Trust Association and ATOL-protected so you can book, safe in the knowledge that your money is 100% secure.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

42 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(42)

24 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

FIVE DAYS TO REMEMBER - LEST WE FORGET

it was a very enlightening experience. Clive Harris was
exceptional. His knowledge is encyclopaedic. Although it was a very sad and traumatic time Clive left us uplifted. The Monument at Thiepval is awesome. 70,000 names, all people remembers with no known graves. The graves are so beautifully cared for by the Commonwealth War Graves Commission. The tour of the CWGC headquarters was very interesting. It was difficult to reconcile the beauty of Picardy with what had happened there. The museums were very interesting and beautifully done. Thanks to Clive who gave us a very personal connection with so many of the sites. Its a very big subject. Lest we Forget.

29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Lorraine,

Thank you for providing your feedback and we are delighted to hear you enjoyed your trip, found the itinerary interesting and learned a lot from Clive. We look forward to welcoming you on another one very soon!

Best wishes,
Tripsmiths

Saanut 5/5 tähteä

A well organised package holiday to stunning Lake Como

A well organised package holiday to stunning lake Como. The balance between scheduled excursions and free time was perfect. The hotel was very good and conveniently right next to the ferry pier. Our guide was very knowledgable and excellent. The scenery from the Benina express was beautiful.

13. kesäkuuta 2026
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Thank you for providing your feedback and we are delighted to hear you enjoyed your trip. We look forward to welcoming you on another one very soon!

Best wishes,
Tripsmiths

Saanut 5/5 tähteä

Excellent organisation

Really excellent & responsive in making some adjustments to suit my personal needs; Timely & accurate information. Good documentation. Excellent Representative accompanied us at all times ✖️

17. toukokuuta 2026
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Christine,

Thank you for providing your feedback and we are delighted to hear you enjoyed your trip. We look forward to welcoming you on another one very soon!

Best wishes,
Tripsmiths

Saanut 4/5 tähteä

Most enjoyable trip

Excellent informative trip. Some like-minded fellow passengers. Our guide Luca was friendly, capable, attentive, professional. The hotel was very comfortable and in an excellent location. Sophie Hay was so knowledgeable and such an enthusiast. A joy to listen to!
Our 2 restaurant lunches were excellent but took far too long….. Particularly in Naples when we were keen to get to the archeological museum. It was frustrating having to linger and then have less than 2 hrs in the museum. All too short and rushed.
Didn’t enjoy the very early flight leaving Heathrow at 06.40!

9. toukokuuta 2026
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Valerie,

Thank you for providing your feedback and we are delighted to hear you enjoyed the trip. We are always looking to improve our tours and make them the best they can be. Your comments will be reviewed and taken on board for future itineraries. We look forward to welcoming you on another one very soon!

Best wishes,
Tripsmiths

Saanut 5/5 tähteä

Very interesting and informative trip

Very interesting and informative trip. The guides were very knowledgeable and provided plenty of information about each site wd visited. Also very friendly and helpful

13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Edward,

Thank you for providing your feedback and we are delighted to hear you enjoyed the trip. We look forward to welcoming you on another one very soon!

Best wishes,
Tripsmiths

Saanut 5/5 tähteä

A thoroughly enjoyable tour

A thoroughly enjoyable tour, booked through TS Tours but I believe run by Brightwater Holidays. Sue, our guide, was very knowledgeable, warm and friendly and did everything possible to make sure things ran smoothly. Monty Halls was a great addition and Ian Mackie, the coach driver, looked after us brilliantly and kept us entertained with his wit. We felt sad when the tour ended and wouldn't hesitate to recommend it to others.

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Tripsmiths Travel

Dear Lis,

Thank you for providing your feedback and we are very pleased to hear you enjoyed the tour. We look forward to welcoming you on another trip very soon!

Best wishes,
Tripsmiths

Saanut 5/5 tähteä

Great Battlefield tour.

I travelled to Agincourt, Ypres, the Somme, Waterloo and Dunkirk with Tripsmith with Mike Peters as the host and guide.

The trip was really enjoyable and extremely informative, with a busy itinerary and some great locations chosen to bring these events to vivid life. Mike was very open and approachable, and displayed an enormous knowledge and enthusiasm for his subject, which really added to the trip.

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear John,

Thank you for providing your feedback and we are delighted to hear you enjoyed the tour. We look forward to welcoming you on another trip very soon!

Best wishes,
Tripsmiths

Saanut 5/5 tähteä

This is the 6th tour I have been on

This is the 6th tour I have been on. All have been great, but I think this one was the best.
Of course, the subject matter helps a lot, but I have to say that the company was great (many friends from other tours) and very convivial, which counts for a lot.
Regarding the organisation, I would say that the logistics were flawless, although Mike was not completely satisfied he could fit everything in. The coach were really really comfortable and the driver was cheerful and very efficient, ensuring very smooth transport from vastly varying locations. The hotels in Ypres and Amiens were also of a high standard (rooms and food) and very conveniently located.
Finally and most importantly, our tour leader Mike Peters is outstanding by his encyclopedic historical knowledge on a wide raging subject (600 years of history after all), which was probably to be expected, but also his sense of bringing the subject/location alive by practical insight and entertaining anecdotes. He is also an excellent (and tolerant) companion and friendly to all.
Full marks from me for all those reasons!

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Rory,

We are delighted to hear you had a great experience on tour with Mike Peters and look forward to welcoming you on another trip very soon!

Best wishes,
Tripsmiths

Saanut 3/5 tähteä

Some good parts but overall could not recommend this trip

Communication was good from TS Tours and Tripsmiths. Travel was smooth; Wesseling, a very deprived area and is know as a chemical and industrial town was not a good place to be left for 2-3 hours prior to being able to board. Nothing to do on a Saturday afternoon, most restaurants/cafes closed - we were lucky it wasn’t bad weather. Very poor planning. Cabin was nice, staff friendly, food dreadful, very little information about the towns to be visited. It could have been a lot better for not much effort. Required to pay extra if you wanted to secure a table each meal - if you chose not to it was a stressful scrabble to try and find somewhere to sit each meal - truly awful organisation. A lot of tables weren’t used because people had paid for them so they were ‘reserved’ but then they didn’t come to the meal so they were just vacant all evening.

6. joulukuuta 2025
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Mr Newell,

Many thanks for providing feedback and I know our customer experience team has been in touch with you directly already. We are working with our river cruise operator Arosa to get to the bottom of your findings, which were very disappointing to hear.

We apologise for the inconvenience and rest assured our team will be back in touch as soon as we hear back.

Best wishes,
Katie, Tripsmiths / TS Tours

Saanut 5/5 tähteä

The bar has been raised. Newmarket will be hard to beat.

The whole package made this our best trip ever. Superb Organisation that seemed logistically impossible! The best tour guide, drivers, clear instructions re. Tipping, not getting lost, meeting times etc . We felt protected and safe and yet saw the real india. A wonderful mix of ages in the group. Great communication from Newmarket throughout booking process. Will use again and recommend.

22. marraskuuta 2025
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Lucie,

Thank you for providing your feedback and we are delighted to hear that you enjoyed your tour. We look forward to welcoming you on another trip very soon!

Best wishes,
Tripsmiths

Saanut 2/5 tähteä

What a nightmare experience...

Where do we start...
1. Nightmare journeys, both ways. Each way was typically a 17 hour journey. We had to handle our cases everywhere, including moving on underground in Paris. And we had to help several others who were not coping.
2. Hotel nice, minimal interest in guests though.
3. Not informed of a la carte allowance on dinner menu. Would have been nice, as food options very basic.
4. The area around Orta closed down at the end of September, I.e. no ferries, no bus service. And lake walk was interdispersed with main road walking, no footpaths in places.
5. The day trips were well managed, but long days, coach journeys up to 3 hours each way and then typically 2 to 3 hours in location. Seemed very rushed.
6. The final trip was missed, by 20 out of our group of 23. Why? We couldn't face a 6 hour round trip on a coach, the day before our journey home.
7. We were not clearly informed of journey and location features prior to payment. This was the general feeling of our group ....
8. It took us 3 days to fully recover from this "holiday".
9. Jeanette was a gem, very supportive.

19. lokakuuta 2025
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Jan,

Thank you for taking the time to share your feedback. We are sorry to hear the trip did not meet your expectations and you feel you were misinformed. We always endeavour to put measures in place to provide the best experience possible and ensure information is shared clearly prior to departure. I have shared your feedback with our team and we have taken on board your comments so we can look at how we can improve for future tours.

A member of our Customer Services team will be in touch to follow up with you directly.

Best wishes,
Tripsmiths

Saanut 5/5 tähteä

EYE & EAR POPPING - A GREAT EXPERIENCE

Although we joined this tour separately as 2 Kiwis on a coach of 34 Poms we were well received & they were ideal travelling companions :-) & we made some life-long friends
The itinerary and scenery were ideal & what I had wanted and travelled so far to enjoy & I wasn't disappointed. The hotels were a good standard and ideally located. Pete our tour guide was exceptional and went above & beyond to assist any requests
& Niko the driver likewise.

26. syyskuuta 2025
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Ray,

Thank you for providing your feedback and we are delighted to hear you enjoyed your tour and group. We look forward to welcoming you on another trip very soon!

Best wishes,
Tripsmiths

Saanut 5/5 tähteä

Understanding Prussia and its role in current Germany, especially Berlin

Excellent speaker Katya Hoyer; articulate, knowledgeable, incredibly well read and au fait with German history. Excellent speaker and organiser in Clive Harris; brought a British army perspective to the tour which added to the excellence of the trip. All the visits went smoothly thanks to Clive and were an important element of tour. Good hotel with friendly staff and good breakfast. Suggest a hotel which serves light suppers would help the tour group get to know each other better. Very good coach driver.

25. syyskuuta 2025
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Alison,

Thank you for providing your feedback and we are delighted to hear you enjoyed your Prussia tour with Katja and Clive. We look forward to welcoming you on another trip very soon!

Best wishes,
Tripsmiths

Saanut 4/5 tähteä

Agatha Christie with Lucy Worsley and Jane Tapper

Great experience. Jane, our tour guide, was fun and informative as was Lucy Worsley who attended on the last day excursion to Burgh Island. All activities included were well coordinated, entertaining and informative. Good meals. The Murder Mystery evening was wonderful. The Imperial Hotel was very nice in the entry and main rooms but guest rooms have seen better days. The view of Torbay from my room was stunning. Lucy Worsley was just as delightful in person as she is on all the documentaries she appears in. I would have given 5 stars but communication with the company previous to event not up to par with price point of tour.

6. lokakuuta 2025
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Robert,

Thank you for providing your feedback. We are delighted to hear you enjoyed the tour and will take onboard your comments about our communication.

We look forward to welcoming you on another trip soon!

Best wishes,
Tripsmiths

Saanut 5/5 tähteä

Slovenia tour

Recently returned from a wonderful small group (8) 6-day tour to Slovenia. The natural scenery is just fantastic, and the welcome received in various tour locations (mountain plateau walking, craft beer brewery, vineyard, truffle 'hunting', caves & gorge, salami producers) could not have been bettered.

Two factors made our tour a great holiday; the small group size of compatible travellers, and especially our excellent tour guide (Arne) who introduced and explained everything so well & with humour.

1. lokakuuta 2025
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Peter,

Thank you for providing your feedback and we are delighted to hear you enjoyed your trip to Slovenia. We look forward to welcoming you on another trip very soon!

Best wishes,
Tripsmiths

Saanut 5/5 tähteä

Berlin tour Blood and Iron Prussia

I very much enjoyed this tour ,the coverage of the subject was suberb. The expert on the tour ,Katja Hoyer was brilliant talked without notes displaying her complete knowledge in the subject. The places and palaces plus a few statues the coverage was spot on .

25. syyskuuta 2025
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Adie,

Thank you for providing your feedback and we are delighted to hear you enjoyed the tour with Katja. We look forward to welcoming you on another trip very soon!

Best wishes,
Tripsmiths

Saanut 3/5 tähteä

Only suitable in dry weather

Just returned from the 8 day trip to lake Como. Main concern was the company made no allowances for the bad weather. The hotel had zero facilities. The only lounge area had seating for 6 people. The accommodation was basic . No boats were running from colico most of the week and the town itself offered nothing in terms of entertainment or places of interest. Three separate guides accompanied the day trips but no information on what guests could do in the bad weather. Very little time to explore anywhere on day trips . In Como we were walked in torrential rain to a restaurant over 10 mins away and all were soaked. Then straight back to boat after meal. Some thought needs to be given to sending guests to Colico in bad weather season . A train was available that we all used but this suffered many disruptions n

22. syyskuuta 2025
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Teresa,

Thank you for providing your feedback. We are sorry to hear you were disappointed with some aspects of your holiday. Sadly the weather on tour is out of our hands but we always endeavour to put measures in place to provide the best experience possible. I have shared your feedback with our team and we have taken on board your comments so we can look at how we can improve for future tours.

Best wishes,
Tripsmiths

Saanut 5/5 tähteä

First class experience

This was a first class, excellently organised tour, with very knowledgeable and helpful guides, very good accommodation, delicious food, and memorable visits.

22. syyskuuta 2025
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear James,

Thank you for providing your feedback and we are delighted to hear you enjoyed the tour. We look forward to welcoming you on another trip very soon!

Best wishes,
Tripsmiths

Saanut 5/5 tähteä

The fabulous trip along the River Douro…

The actual trip along the River Douro was out of this world, the boat itself was lovely, the cabins, the food, the staff, all made for an extra special experience

17. syyskuuta 2025
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear Jane,

Thank you for providing your feedback and we are delighted to hear you enjoyed your cruise. We look forward to welcoming you on another trip very soon!

Best wishes,
Tripsmiths

Saanut 5/5 tähteä

My first holiday with TripSmith Tours but certainly not my last!

This was my first trip with TripSmiths and it was really enjoyable. We were a large group of more than 30 and our guide Pietro, quickly made contact with us all. The trips to St Moritz on the Bernina express, to Varenna, and to Como by private boat were very well organised, well planned and exceptional. I had let the company know in advance of my dietary difficulties and, on each occasion a meal was included in the itinerary, the restaurants or hotel staff contacted me and confirmed what they were serving was appropriate. Pietro then found me, and just gentle checked that all was ok. Because of the severe weather which hit Italy during Sunday night and continued during our journey to Milan airport the next day, we had to take the motorway but the coach engine became flooded so we had to change coaches. But once again Pietro and the coach driver managed this well and Pietro went through the coach ensuring that everyone was ok. Thanks to everyone at TripSmiths and I will certainly travel with you again.

14. syyskuuta 2025
Oma-aloitteinen arvostelu
Tripsmiths Travel-logo

Vastaus yritykseltä Tripsmiths Travel

Dear JM,

Thank you for your review and we are delighted to hear you had a great experience. We look forward to welcoming you on another trip very soon!

Best wishes,
Tripsmiths

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