Rocket Gardens Arvostelua 

375
•
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I am delighted with the service I received from Rocket Gardens. They kept me informed and answered questions quickly. The plug plants in mini veg pack that I ordered were in excellent condition and ca... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ordered late August, was advised plants would be sent when they were at optimum readiness, so you do have to wait for delivery. But we were notified regularly and advised when they were shipped (which... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The plants are healthy and strong and arrive well packaged. There's always loads of advice online and also a very handy printed growing guide for all crops that you can keep. The customer service is a... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Ordered several varieties of chilli plants based on review based over 2 separate orders. Requested delay to order due to being away when delivery scheduled. One batch still arrived despite the request... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Puutarha
  2. ja myös
  3. Luomutila

Yrityksen kirjoittama

Rocket Gardens deliver boxes brimming full of organic vegetable, herb and fruit plug plants. They make growing your own seasonal fresh food a pleasure.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

375 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(375)

100 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Help from Aston

E mailed to Aston for help with an order. He helped with an order where a correction was needed as had not entered the voucher correctly. Aston was very quick and put this right and replied so did not have to worry.
Thank you

17. heinäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Isabel, thank you so much for taking the time to review your experience. We are so glad that our customer service team were able to offer help with your order. Best Wishes

Saanut 5/5 tähteä

Beautifully packed very healthy plants…

Beautifully packed very healthy plants arrived. It was a pleasure to receive them. You have to unpack them right away and let them breath and a little water. But its great buying plants from Rocket Gardens. This is my 3rd or 4th purchase

19. heinäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Liz, thank you so much for your comments. These are all good tips, so glad you're enjoying your plants.

Saanut 4/5 tähteä

Nice plants, good price, fast delivery

This is the first time I’ve used this company and I’m quite pleased with them. My pea plants arrived quickly and mostly in good condition - just a couple not so great. The packaging was secure and well labelled. Would use again.

19. heinäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Pamela, glad to hear you've had a good experience with your order. Just to let you know that although some plants may look a little tired after their journey, particularly if their roots have become very dry, this is usually nothing to worry about. They will soon bounce back after they've had a drink. If any have been badly damaged in transit please let us know and we will be happy to replace the affected plants. Best Wishes.

Saanut 5/5 tähteä

Great customer service

Great customer service, lovely healthy plants. Thank you!

9. heinäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hey Melissa, thank you so much for your lovely comments, we are delighted that you've had a good experience with us. Happy planting!

Saanut 5/5 tähteä

Lovely Plants

My plants were delivered on Saturday morning. They were in great condition when I unboxed them, my Strawberry plants even had some strawberries growing. Very pleased with my order.

5. heinäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Jessica, thank you for writing a review of your experience, we really appreciate your feedback. Enjoy growing those delicious strawberries!

Saanut 5/5 tähteä

My plants arrived on time and in great…

My plants arrived on time and in great condition. Great packaging. Great company

5. heinäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Thank you for your message Fiona. We are glad to hear your plants arrived safely and that you liked our plastic free packaging. Best Wishes.

Saanut 5/5 tähteä

Beautiful healthy plant delivered with care

Received my plants in beautiful healthy condition, care taken with packaging. Kept informed every step of the way from ordering to delivery. The healthiest plants I have ever received by post. A part was missing from my order but it was dispatched right away, thank you. Definitely order from again.

21. kesäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Thank you so much for the lovely review

Saanut 5/5 tähteä

So very impressed 😊

My sweetcorn delivery arrived a couple of days ago. Looks great, thank you.
I just wanted to let you know how lovely the enclosed postcards and how fabulous your plant catalogue is.
I’m 65 years old, an RHS member and a keen gardener of old. I have never come across such a beautiful, thoughtful way to receive a plant delivery.
So very impressed.
Lorraine Page

21. kesäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Lorraine, Thank you so much for your lovely comments and for taking the time to send us your experience, we really appreciate it. We hope you enjoy growing some delicious sweetcorn.

Saanut 5/5 tähteä

A few problems to start were easily…

A few problems to start were easily forgiven when I received plants of excellent quality.

21. kesäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Thank you for your comments Tony, we are so pleased that you were happy with the quality of your plants. This is something that is very important to us. Happy planting!

Saanut 5/5 tähteä

Brilliant Service

Unlike some other reviews I have had a very good experience and have ordered from them again. Absolutely delighted with the way the lug plants were packed so that they arrived in one piece, despite the best efforts of couriers to throw them around. The plug plants were all healthy. Up to date emails telling me the order progress and the tracking details were frequent and when I wrote in to thank them, using their contact for complaints, very quick response.

18. kesäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi Christine, thank you so much for taking the time to review your experience with us. We are pleased the plants arrived with you safely, happy planting!

Saanut 3/5 tähteä

Received yesterday..disappointed

Received yesterday and lots of plants look nearly dead and waited a month for delivery. There’s flies coming out of box to :( definitely not worth the price even with discount codes

13. kesäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Although we do our very best to pack your plants well, sadly sometimes this can happen.

Please do get in touch via our customer service email queries@rocketgardenshelp.co.uk including your order number and delivery postcode and we will be able to sort this out for you.

Saanut 5/5 tähteä

Strong and healthy plants

Lovely company, I've bought a few times now and will continue as the plugs I recieve are always strong and healthy plants. You wait a few weeks for delivery but that's only fair because they make such a good job of growing the plants for you. The packaging is excellent, the plant don't show any signs of distress..thank you Rocket Gardens for all the good work

11. kesäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hey Justine,
Thank you so much for taking the time to send us your experience. We are so glad the plants are doing well, we really appreciate the feedback.

Saanut 1/5 tähteä

Always late with orders

2nd year in a row that delivery very late and lots of same excuses. Today I got a message saying it was delivered, when in fact it has not been.By the time I get the order it is pretty much too late in the season to be useful. Frustrating company to deal with.

11. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I would give zero stars if possible

I would give zero stars if possible. No way to contact the company directly. Plants ordered almost a month ago and still no sign of them. First I was fobbed off with an excuse that their warehouse was "busy" and now an email explaining personal circumstances but that my order would be with me by tomorrow. However it hasn't even been dispatched. I want my money back but can't even speak to someone to do this

17. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Small delay, but overall good plants

A bit of a delay with my order, but got it sorted and the plants all arrived in good nick and with a lovely helpful guide. Can recommend.

6. kesäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Thank you so much for your comments, glad the plants arrived with you safely.

Saanut 5/5 tähteä

After a mixup about delivery dates

After a mixup about delivery dates, I had nothing but positive experiences from rocket Gardens. The problem was solved, and all emails from the company were helpful. They were honest enough to admit the problem was theirs and… turned up trumps with delivering a second batch of seedlings when we returned home from our holiday. Can wholeheartedly recommend this company.

4. kesäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Thank you so much for your comments, glad we could get this sorted out for you.

Saanut 5/5 tähteä

Healthy plants no plastic packaging

Received nice healthy plants in paper packaging which is so nice as the big companies all seem to use plastic. Was kept informed of order progress and for me great to be able to order relatively locally.Will definitely be ordering again

1. kesäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Pleased that you felt well informed, thank you for your message.

Saanut 2/5 tähteä

Delivered wrong plants

Ordered beans and pumpkins but received beans and courgettes. Four days later is still proving impossible to contact them and get anything other than automated replies via email, their Chatbot or phone number. Have now asked Paypal to help with contacting them and PayPal are taking the dispute on for me. I dont have time for bad customer service. I ordered from them - to save me time not spend time trying to communicate with a company happy to take our money but not wanting contact.

6. kesäkuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Hi there, we are really keen to get this sorted out for you. If you could send us your order number we can look into what's happened. Many Thanks.

Saanut 5/5 tähteä

Wow Factor Plants

First time ordering from Rocket Gardens. Absolutely wowed by outstanding fresh green plants. Celeriac and Leeks. Wrapped beautifully in brown paper with planting instructions. Included a catalogue and some postcards which are now framed and displayed in shed. Plants doing well on allotment despite unpredictable weather for this time of year. Will definitely be ordering more. Was kept fully up to date on progress of order as well. Excellent service, thank you.

22. toukokuuta 2024
Oma-aloitteinen arvostelu
Rocket Gardens-logo

Vastaus yritykseltä Rocket Gardens

Thank you so much for your comments, lovely to hear your plants are doing well!

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin