Richer sounds is a shop I trust. Years ago I bought an Onkyo amp, surround sound speakers, bookshelf speakers and a BluRay player from you guys. And they all still work. Now, it became time to re... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
So this was a great buying experience. I went in with a simple brief for dual speakers and a budget Without the education and advice I would have bought Sonos, but they explained Denon to me (and its... Näytä lisää
Yritys on vastannut
Terrific advice and help from a cheerful team who listened to my story and my needs and advised across a spectrum so that I could choose. Helped me achieve fabulous sound on a medium budget. I am... Näytä lisää
Yritys on vastannut
Was looking to buy a soundbar to replace my rather large yamaha amp, speakers ,and cables but wanted one with DTS and Dolby Atmos and great wireless rears. Eventually opted for the Samsung HW-Q990... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Yhteystiedot
29 Bloomsbury Way, WC1A 2SL, London, Yhdistynyt kuningaskunta
- 0333 900 0028
4,9
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bought Sennheiser IEM200 no problem!
11. tammikuuta 2026
Vastaus yritykseltä Richer Sounds - Holborn
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very Good service from steven,the…
Very Good service from steven,the products have arrived as promised and very quick,
11. tammikuuta 2026
Vastaus yritykseltä Richer Sounds - Holborn
Thank you for your 5 star review, it’s lovely to read your comments.
Fantastic service!
Such a great experience. Daniel was so helpful and knowledgable. Helped us to find the perfect turntable, amp and speakers. Took lots of time to answer questions and give us lots so attention. Phoned afterwards and delivery was so quick. Highly recommended.
11. tammikuuta 2026
Vastaus yritykseltä Richer Sounds - Holborn
Thank you for your 5 star review!
Excellent customer service both on the…
Excellent customer service both on the phone and in store. Wouldn't hesitate to purchase from Richer Sounds again.
9. tammikuuta 2026
Vastaus yritykseltä Richer Sounds - Holborn
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Nice chap in-store to discuss purchase…
Nice chap in-store to discuss purchase of new turntable.
Speakers next!
6. tammikuuta 2026
Vastaus yritykseltä Richer Sounds - Holborn
Thank you for your 5 star review, it’s lovely to read your comments.
The staff were very helpful.
7. tammikuuta 2026
Vastaus yritykseltä Richer Sounds - Holborn
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Vastaus yritykseltä Richer Sounds - Holborn
Thank you for your wonderful feedback
Service and follow up were fantastic
Service and follow up were fantastic. Though I wasn’t spending big money they took care to find me the right stuff for me.
3. tammikuuta 2026
Vastaus yritykseltä Richer Sounds - Holborn
Thanks for your kind review, we look forward to your next visit.
Such helpful and knowledgeable staff!
Even though we were shopping with a lower budget, the care, thought and customer service we received was exemplary! Daniel could not have been more friendly and kind - he made sure that he fully understood our requirements (and budget) before making the best recommendation for us. All of the staff we saw in the store were extremely welcoming.
2. tammikuuta 2026
Vastaus yritykseltä Richer Sounds - Holborn
Thanks for your feedback, great to read you were happy with our service.
Excellent personalised service
Very impressed! I was given sound advice over the best CD/ radio player for my needs. A shop model was set up for me to try my CDs instore before purchasing the player. I was even given helpful instructions on how to set up my new player at home. I could not have asked for more! I highly recommend Richer Sounds in Holborn for their excellent service.
29. joulukuuta 2025
Very good price and helpful staff
28. joulukuuta 2025
Absolutely brilliant service
Absolutely brilliant service, friendly and helpful. Totally recommended.
27. joulukuuta 2025
Vastaus yritykseltä Richer Sounds - Holborn
Thanks for your kind review, we look forward to your next visit.
Always an absolute pleasure
Always an absolute pleasure. I visited Holborn store for a quick purchase after earlier reserving the item. What followed was a smooth and pleasant exchange before leaving the store happy.
The chap who served me was new to Richer Sounds but handled everything with aplomb. I have experienced this at every richer sounds I’ve been too, there is no better hifi/av shop.
Thank you
26. heinäkuuta 2025
Vastaus yritykseltä Richer Sounds - Holborn
Thanks for your kind review, we look forward to your next visit.
Vastaus yritykseltä Richer Sounds - Holborn
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Really Helpful
Great insight and assistance from the shop staff on selecting the right system for us.
17. joulukuuta 2025
Vastaus yritykseltä Richer Sounds - Holborn
Thank you for your 5 star review!
5 star as usual
5 star as usual. This time ordered a REL T5x subwoofer - all easy, good advice given (& taken). Delivery was days earlier than expected (DPD) which made a welcome change from the antics of some of the other delivery companies. Also was very impressed as received a follow up call a few days later to see if all was ok with the unit. Such a good place to deal with.
20. joulukuuta 2025
Vastaus yritykseltä Richer Sounds - Holborn
Thanks for your great feedback and for supporting local business.
Helpful and friendly
17. joulukuuta 2025
Vastaus yritykseltä Richer Sounds - Holborn
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The staff did not come across as…
The staff did not come across as friendly. I asked for a recommendation, but the response felt unwelcoming. I made the purchase out of urgency, but I’m unlikely to return to this branch.
15. joulukuuta 2025
Vastaus yritykseltä Richer Sounds - Holborn
Thanks for your feedback although it's of course disappointing that you felt a lack of friendliness when you came to see us recently.
I will arrange for our customer service team to get in touch and find out more about the visit, so we can both put things right with you, as well as speak to the store manager about your experience so they can learn and improve urgently..
seniorcomplaintsteam@richersounds.com
Apologies again,
Tom Griffiths
Head of Customer Experience
Richer Sounds
Support your local HiFi store, don’t always buy online
Great store with wonderful staff (especially Alan!), I’m glad they’re local to me and have already been very helpful with a spare part I needed. I will be mindful to buy from them directly, instead of mindlessly going with their online store (which is separate) or any online store like Amazon or whatever.
13. joulukuuta 2025
Vastaus yritykseltä Richer Sounds - Holborn
Thank you for your 5 star review!
The staff knew what I was talking about…
The staff knew what I was talking about and what they were talking about. This is increasingly rare on the high street.
They were also engaged and pleasant to deal with.
10. joulukuuta 2025
Vastaus yritykseltä Richer Sounds - Holborn
Thank you for your wonderful feedback
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