This is a complicated one, I ordered a few things from Rajapack, mostly stationary but also some plastic storage crates. Everything arrived quickly but the lids of 3 of the crates had been damaged in... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
This is a complicated one, I ordered a few things from Rajapack, mostly stationary but also some plastic storage crates. Everything arrived quickly but the lids of 3 of the crates had been damaged in... Näytä lisää
Yritys on vastannut
Prompt delivery and very happy with the packs. Although product assembly is not particularly difficult, some instructions in the package would have saved me some head-scratching!
Yritys on vastannut
First time user, website easy to use, items ordered were also on special offer. My boxes were quickly delivered and came well packaged. Boxes arrived flat packed, and were easy to assemble. The box... Näytä lisää
Yritys on vastannut
These couriers are a joke! Dangerous drivers! One of your couriers nearly caused me to crash this morning by obstructing me from moving into another lane ignored my indicator, when I blasted my horn t... Näytä lisää
Yritys on vastannut
RAJAPACK offer you the widest choice in packaging supplies and equipment to protect, pack and ship all your goods. We stock packaging, shipping and storage products that coupled with our excellent services, means you are bound to find a solution to meet your business requirements. Checkout is now even easier with RAJA's secure online payment facility!
DC10, Unit 1 Salford Road, MK43 0AR, Ridgmont, Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
All the boxes on the outside were damaged the goods inside were ok. on the boxes your branding was on them
I have made quite a few orders and they have all been successful, in no small part due to the politeness, professionalism and sheer patience of the sales team (particularly Kiran and Syed) .. I often ask about new product lines, change my mind mid order and am not great with product codes, sizes, etc, but we always find a way .. they tell me about 'price breaks' and never forget to tie down the delivery address, which for our company, can vary .. and the goods always arrive the next day which is supremely efficient .. in reality I can't fault the service from start to finish, well done!
I Have ordered pallet wrap pack of 6 rolls. Extended Cardboard Core Black Blown Stretch Film, 30% Recycled, 25 Micron, 500mm x 200m, Pack of 6 (Price is pack of 6 on website and I have ordered 6 I should receive 36 but received only 6 single. I have been charged £121.74 excluding VAT. One roll cost me £20.29 where you can buy this roll on amazon £5 - £6 maximum. When i contacted customer service they ask me to retune the parcel on my own cost and there will be 30% deduction to restore the product back in warehouse. Very disappointed with their service and misleading description of the products on website.

Vastaus yritykseltä RAJAPACK UK
We always find Raja UK to be very efficient with quick delivery when ordering.
Delivered what was ordered the next day. Can't ask for more than that.
Overall speedy & quality service.
Items arrived in good time and were great quality.
When a part was missing, customer service helped me in getting a replacement along with a couple spare parts, too.
Thanks, Suki
Had an issue with damaged boxes and missing goods on delivery. Craig sorted the problem quickly and efficiently. The whole order was replaced and delivered the next day.
Had an issue with shipping on a project with quick turnaround. Craig sorted the problem quickly and efficiently and first thing the next morning the problem was solved and a replacement product was with me.
Suki Sangha (Customer Service at Rajapack) was very professional and polite in both phone call and email communications. Most importantly, resolving the issues that were raised in a timely fashion
We were looking for a supplier for shipping boxes, and luckily we came across this company.
The reason I say this is we are a small business starting out , and had many questions, and our orders are small compared to other company’s.
I spoke to a gentleman call Shiv, who from the very first call took the time to advise , explain and help me, which was amazing. I have placed 2 orders so far and because of the time and help received will continue to work with Shiv and this company.
As they took their time to advise and help a new company.
I have dealt with Shiv and he is credit to this company and how other company’s should work with customers.
Great customer service. Very helpful both in intention and delivery.
Ordered 6 packing workstations, after checking that they were in stock. told 3 were available straight away so we were happy to wait for the others. Also ordered a roll of magnetic tape.
Tape arrived Monday, no contact on anything else.
Chased on Monday, told would receive call back.
Call never came, so chased again, No news. Promised call back... call never came.
Chased again. Promised call back. Still waiting.
All we want to know is are these likely to arrive soon, or should we look elsewhere, somewhere that can actually control their stock levels?
It is too much to ask to know what is going on, when we originally ordered them a week ago with promised 24 hour delivery, ie Monday!
Looking at the actual item review, this is not the first time RAJA have had this issue, but thought and hoped it was a one off. Clearly not.
I noticed you reply to all comments on here, so hence the 1 star review, which would not have been needed or made if your reps actually offered customer service and updated us on this order, especially when we checked before we ordered that you had stock!

Vastaus yritykseltä RAJAPACK UK
Always polite and efficient.
Good to speak to human rather than using websites all the time.
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