QVC Arvostelua 

I used to order from QVC all the time. I will NEVER order from them again. My husband brought me a Christmas gift 2 years ago. QVC double billed for this one item. He called to tell them that he ordered and received ONE item , to please remove the 2nd charge. He had ro make numerous calls to get this simple problem taken care of. He was told it was resolved. 2 years later (yes 2 years later) he gets a notice that this charge has been turned over to q collection agency. Shame on you QVC!!!!!! You used to be a good company and had good customer service. You double charge for an item and then tell someone it is resolved. Obviously you never took care of it.
Inappropriate billing --- and lousy customer service to correct.

I purchase a station pearl necklace and even though I took good care of it I noticed the pearls started to peel off. I contacted CS and they told me the the warranty expired.
I am very dissapointed because I though QVC only sells good quality items and this necklace lasted like it was purchase at Claire's at the mall, horrible quality.
I do not recommend QVC, I see why they are going bankruptcy, and I will never purchase from them again. One less customer QVC!

QVC sent correspondence addressed personally to me stating “Thank you for purchasing…” and referring to “your order” and “your purchase”, despite the fact that I had not placed the order.
Unfortunately, QVC also failed to put sufficient postage on the correspondence.
Royal Mail therefore withheld it and required me to pay a £5 Fee to Pay charge before I could even discover who had sent it. I paid the £5 and, when the item eventually arrived, discovered that it was QVC paperwork.
The QVC letter was dated 3 September, with the accompanying paperwork dated 1 September. Royal Mail did not issue the Fee to Pay notice until 22 September, so I had paid £5 simply to receive QVC administrative correspondence which was already several weeks old.
I supplied QVC with very clear evidence: the Royal Mail Fee to Pay notice, confirmation from Royal Mail that I had paid £5 because of “Not enough postage”, the QVC envelope carrying the £5 surcharge label, and the actual QVC correspondence.
This should have been an exceptionally simple complaint.
Instead, QVC repeatedly relied on data protection/GDPR, because the underlying order was associated with another account, and would not simply deal with the fact that correspondence addressed to me had caused me a £5 loss.
I eventually had to involve my mother. On her first call, she came back saying that the QVC adviser had suggested that I might have been scammed, which was a remarkable interpretation given that I had the QVC envelope, QVC letter, QVC paperwork and Royal Mail evidence sitting in front of me.
She subsequently contacted QVC again in connection with whatever permission they considered necessary.
I then telephoned QVC myself.
And this is where the whole experience became rather extraordinary.
After all the previous insistence on GDPR and account-holder permission, I told the adviser that my mother had now spoken to QVC. The adviser did not appear to verify that contact while I was on the telephone. The £5 was simply refunded directly to me.
So, to be completely fair to QVC, I have now received my £5 back.
But the journey to get there was absurd.
QVC had documentary evidence that its correspondence was addressed to me and that Royal Mail had charged me £5 because insufficient postage had been paid. Yet resolving that tiny loss involved repeated correspondence, GDPR objections, telephone calls, involving my mother, an apparent suggestion that I had been scammed, and then finally a refund which was authorised with seemingly far less scrutiny than had previously been insisted upon.
The £5 was never really the point.
I pursued it because if customers simply give up whenever the amount involved is too small to justify the effort, failures like this may never be properly recognised or corrected. The same process could affect other customers.
QVC has ultimately refunded me, and I acknowledge that.
What I cannot understand is why something so simple had to become so difficult before they did so.

Habe als Gast bestellt und musste dann vom Kundendienst erfahren das ich als Gast kein Kunde bin!!!
Habe den ABELLA Xmas Metall-Spiralbaum bestellt und muste länger warten als angegeben!!
Sehr schlechte Verarbeitung und für das Geld einfach minderwertig!!Schlechte Passform!!

I returned an item 12 days ago and still not received a refund. QVC say they need proof which I understand and they will send me an email which I have to sign and show any proof - they say the email to sign will take 72 hours to reach me - REALLY !!!. I already gave them the Evri number which shows it was delivered to them but they still will not action a refund - I have to wait 14 days for it to be actioned. I will not be buying from QVC again

Quality stinks very disappointed with Lugs today now Amy has twin dancers nothing affordable on the show don’t like it when QVC don’t send shipping labels quality downhill I rather go to stores by my home so I don’t spend money on shipping labels anymore some of the host like Shawn and Jane need to go or retire and the meats very expensive now thank Trump for it.

I recently order items in September 2026 after viewing them on the QVC television program. ALl I can say is Buyer Beware. They must be using special lighting because I did not get what I thought I saw. The clothes were cheaply made for the price; pay attention to the material the product is made from. The way you are charged compared to the method that you receive your products is unnerving. They claim that they don't take the money out of your account until it's delivered but I don't think so because what I was charged and the items I received don't add up.

They are selling high-end clothes that I wouldn’t even wear if they gave them to me they’re like clown clothes and their host are constantly demeaning and he literally a shoppers who have to shop at big box stores maybe for a clothing and her underwear and our shoes. If that’s all we can afford then let it be us just because we don’t have the money to shop for some of the crap that you’re peddling doesn’t mean we’re lesser people. I have a complete wardrobe of shoes, handbags, and clothing from Nordstrom rack target Ross, Marshalls, TJ Maxx, and Costco and it’s a beautiful in style wardrobe at bargain prices. I look a lot better than if I put on some of the transient looking clothing or bizarre colors, and materials that they are paddling for extraordinary prices I understand they want to sell high-end to fewer customers and affordable things to more customers. That’s fine. Go ahead and do it but stop demeaning us shoppers who have to shop at Lower and stores to get what we need. You are discriminatory and insulting to us.

crap!!!!! i have talk to them for 2 days and gotten but the run around!!!!!!!!!!!!!!!!!!

Fed up of presenters saying items are either low on stock or out of stock when they are not, within 5 to 10 minutes of the presentation. Majority of items are still available on the website 24 hours later. I realise this is a sale ploy but how are they allowed to get away with it. I recently had a parcel go missing, the courier told them it had gone missing yet I was told I had to wait for 10 days in case it turned up. It didn't. QVC then promised to inform me by 17th September as to what happened to the missing parcel - they didn't, and they haven't.
I would order more but their postage is expensive, especially if you want to order 2 different sizes of clothing, then having to pay more postage to return the garments so I mainly stick to beauty items.
Don't forget there are plenty of buyers ordering multiple items to then sell on Amazon, Vinted or Ebay etc. Do your research!

Prices are too high! They think $40 for a long sleeve tshirt is a great price... You have priced me right out of shopping with QVC.

I use qvc frequently today I have taken receipt of pittisforum banou bay from plants2gardens I have used this vendor before and usually the quality is good however today's product was awful ( Plant ) looks like something has been dropped in the middle of it i think it also has a bug infection white fluffy growths on branches leaves are also falling this cost approx £33.00 come on plants2 gardens where has your standards gone ? I am very disappointed unfortunately this means one less customer for plants2gardens

Ho acquistato una lavatrice Haier il 26 agosto, N° Ordine 139074697, con tempi di consegna 10 giorni, ma non è mai arrivata. Ho fatto diversi reclami, ma pare che l'azienda venditrice non abbia mai dato risposte a QVC. Stanca e sfiduciata, anche perché ho urgenza di acqistare una nuova lavatrice, ho chiesto la revoca dell'acquisto per mancata consegna. Ciò prevede il rimborso della prima rata che QVS ha prelevato dalla mia carta due giorni successivi all'acquisto, ma gli operatori non sono in grado di dirmi i tempi di tale operazione. Sono molto delusa e fortemente irritata perché non mi sembra onesto, da parte di QVC, sponsorizzare prodotti di aziende davvero poco serie.Se non mi rientra la somma della rata entro pochi giorni, mi vedrò costretta a sporgere denuncia agi organi di competenza.

I wouldn’t have given a star at all as I’ve ordered:-

12/09/2026
838416
Silentnight Bubble Fleece
Blanket
NL F32

Today I’ve received this
deep sleep duvet (Silent night). 7.5 Tog
Sink into deeper sleep. Generously filled for endless comfort and warmth, helping you to sleep more deeply every night.
machine
40 washable
year 5
guarantee

Delivered by Warren from Evri earlier this afternoon. The info below is from the label
QVC
EVRi
ViDEO
NDAY
Destination
Angela Kennedy
Shirehall Crescent
Weight In kg 1.35
Reference 1
2026-09-14
11648774
90 SHEF COU-PNET
VAN 71
DROP 91 1152

The label on the front has the details above yet, I’ve been told qvc don’t sell this type of quilt (so where would I get it from). I’ve a 10 tog on my bed purchased from Argos.
I’m disabled and housebound and I ordered the bubble fleece blanket for my adult son with special need as I am in hospital soon and I never been away from him before overnight in Hospital.
It’s for him to cuddle up to.

Anyway overall it could take a week to investigate and to be honest I’m fuming, I spent lots of money with QVC and this is my first return due to their suppliers error not mine but I’m the one that can’t get an replacement sent?? And have to wait?? I don’t understand how their error can justify me not receiving a replacement or refund until they’ve investigated when I’m clearly not in the wrong.

This has put me off spending any more money with them. I will go to someone else for my elemis products. I have also cancel my this item as it wouldn’t arrive on time. I’ve asked my brother who works for the government to keep an eye on my refund should I be in hospital

bit confused, ordered something and not showing on website account

got a feeling did ring them and place order over phone cos website was playing up but been no email confirmation plus surely online account would be updated?

wondering what's going on, was several days ago and don't want to order the thing twice

i do remember them commenting that i hadn't ordered anything for some time so must have spoken to them..

ps it's just arrived so must have done it over phone..

yep still not showing on website, odd
plus colour saturation and tone not quite same as website but i can't be bothered to send it back. better to buy things from an actual shop probably (where possible)

might give it a wash and see if anything comes out, slightly dingy.

I had a QVC delivery today of the S-Fix blackout paint, delivered by Evri. The parcel containing the paint was thrown over our high gates onto our drive, luckily the paint was intact, but the container could have easily split and covered the drive. I will not be ordering anything else from QVC to be delivered by Evri. Horrendous delivery company.

I placed an order on September 5th for some eyebrow shapers which you were at five installments of $8.50 their customer service representative I spoke to insisted that I get it in two payments and I told her that I wanted in five payments she took it upon herself to take money out of my account without my permission I've called QVC over 12 times complaining about this situation and I don't get anywhere with them shame on QVC for taking customers money without the permission and I still have not seen my money put back into my account I don't know how QVC can be so dishonest they should be ashamed of themselves taking money out of of customers bank accounts without their permission I have filed a complaint with my bank I will never shop with QVC again to me they cannot be trusted.

Bei Retouren flattert eine Androhung wegen Kundensperre und Aufforderung den Kundendienst vor Bestellungen zu kontaktieren, ins Haus. Wenn also zB. eine gelieferte QVC-Ringgröße nicht genau dem Standard entspricht, sollte man, wie von QVC im Brief gefordert, künftig den Kundendienst kontaktieren, dass dieser den Ringdurchmesser nochmal prüft? Oder wie darf man das verstehen? Bei Diamonique-Schmuck-Präsentationen wird meistens minutenlang, begeistert langweilig Privates erzählt und bis Ohrringe oder Ring endlich bewegt werden, kann es nervenzerrende Minuten dauern. Das muss man erst einmal aushalten! Da stoppst und klickst das Video und hoffst, endlich den Zeitpunkt zu erwischen, wo der Schmuck am Ohr oder am Finger der Moderatorin präsentiert wird. Gleich zu Beginn, zielführend gute Präsentation aller Produkte ersparen viele Retouren! Vielleicht sollte man da erst einmal ansetzen und bei allem Verständnis, wenn mir der Artikel in natura nicht gefällt, werde ich ihn QVC zuliebe auch nicht behalten! Zum Vergleich: Bei gleicher Anzahl HSE-Retouren im selben Zeitraum, wurden mir noch nie derartige "Mahnbriefe" geschickt. Also liegen meine Retouren in angemessenem Rahmen!

I ordered those summer rocking chairs and never received them. The carrier said they were delivered, but they were not delivered. The tracking number that I was given was not a USPS tracking number. I have still yet to receive my merchandise. If you are considering buying anything from these scammers, then you need to consider yourself a fool because that’s what I felt like when I had purchased something from them and I’ve never received it.

What a let down! Sent item which I have bought before and it came up on a recommended item I press it and got a mini size waschies!! Called up as I do not want to pay for the return, and a lady who was a robot kept saying next time read the print as it’s a different product code then last time. I spend a lot of money with you lot and this has cost you a customer

Order: 6271768