Protyre Autocare - Durham Arvostelua 

Everything went as promised, very happy. Fitted my car service in the following day.

Swift to get my car in and sorted for me .thank you.

Quite easy to arrange online
Started working on my car promptly
Completed work quickly
Nice staff and nice warm seating area (on a very cold day)

The service is friendly and professional.

Staff were excellent, I arrived on time by appointment, they knew who I was and the tyres which had to be fitted straight away.
The garage was rather busy and so running a little behind time for which the manager apologised.
It wasn't long before my car was taken in, the new tyres fitted and the wheels swapped front to back as I had requested, which was FOC.
All together first class, will use again and I have already recommended Protyre to a friend.

Great guys working flat out at this location. They deserve recognition for their hard work and professionalism.

The staff were friendly and helpful but had to return vehicle as a part of the repair had to be corrected however it was sorted straight away
labour rates are also higher than other garages but nature of fault limited the distance I could travel and protyre was the closest garage
generally good for tyres exhaust but due to labour rates charge would think twice about using for other major repairs

The good advice given after my work was completed

Excellent mot service as ever well recommended

Great staff and excellent customer service.

Very professional from start to finish. Very happy with my new tyres which were fitted , was contacted as soon as job completed, pleased with them

Brilliant service, very nice people fairy helpful people

All good bargain winter tyres fitted just in time for our first snow 👍

Fixed the exhaust one week then had a defect on the mot this week, they changed the brake discs and pads last year, told me this year they needed changing again or it would fail the MOT, only when I raised it did they say it was suddenly under warranty! Not a good experience at all!

Excellent timing, standard of work and advise of costs. Delivered on time.

Great service took care of when Changing my tyres didn’t scratch or damage my rims. My car key broke while it was at the garage and they replaced it for me free of charge. Over all great experience

Fix the fault on my car. What more can I ask for. All the staff were
very professional and helpful

Booked in for new tyres and wheel alignment, explained steering wheel would need to be centred before alignment. Collected car and car was pulling more then when dropped off. I returned and offered a refund which after 2 weeks still hasn’t arrived. Called and left a voicemail but still no call back or refund. Incorrect tyres fitted ordered 225/45/18 but upon inspection when getting home have had 215/50/18 fitted again tried to call had to leave voicemail but no call back or refund.