Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to... Näytä lisää
Yritys on vastannut
The two ladies who booked my car in were friendly and efficient. They knew my name from an earlier visit when I brought my car in to investigate the cause of a knocking noise. The mechanic's diagnosis... Näytä lisää
Yritys on vastannut
Have kept my 19yr old car on the road since 2010. Always helpful and regularly check tyres. As I have physical issues making this task very difficult. Your latest receptionist Irene has been particu... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Protyre Autocare - Ashford Service Centre
Yrityksen kirjoittama
Yrityksen kirjoittama
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Yhteystiedot
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, Yhdistynyt kuningaskunta
- 01233 503355
4,7
Erinomainen
924 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Absolutely first class service,
Absolutely first class service,. Friendly helpful staff, couldn't fault the whole experience. Thank you all in crow bridge road
8. syyskuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Hello Anne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
All the staff are very friendly and the…
All the staff are very friendly and the waiting area is comfortable and relaxing while your vehicle is being done.
I also took advantage of the interest free payment plan as my horse box needed 4 new tyres (they were perfectly legal but were actually 15 years old so had the potential to perish & split) - using the plan it became a lot affordable being able to spread the payments! Highly recommend Protyre!
1. syyskuuta 2025
Poor service
Poor service. Couldn’t bother to let me know of the delays in getting the car ready. Whilst I understand things happen, a courtesy call to say we are sorry, unfortunately your car won’t be ready at the time we thought it would be. This is not to much to expect from any business. There also seemed to have been a nonchalant tone from the manager when I expressed my disappointment. Will never use this location again. Protyre Ashford Victoria Park location offers the best service. The team there are awesome.
1. syyskuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
courteous and efficent service
29. elokuuta 2025
Aircon recharged
Aircon recharged. £50 cheaper than what my car dealership wanted to charge, albeit with your offer. Very efficient @ reception as was expecting me thru my online booking. Vehicle was taken into the workshop and aircon gas recharged with no issues. Excellent experience thank you.
25. elokuuta 2025
Always made to feel welcome and service…
Always made to feel welcome and service is good
22. elokuuta 2025
Nice reception area
Nice reception area, welcoming reception staff, coffee on tap whilst you wait for your vehicle in nice waiting room. Quick and efficient experience.
15. elokuuta 2025
Campervan mot
Excellent service from beginning to end. Friendly and helpful young lady dealt with me. Reasonable pricing
11. elokuuta 2025
Friendly helpful staff
4. elokuuta 2025
Good service
Appointment on time. Called back when the work was completed. Very efficient at reception.
4. elokuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Dear Trevor John,
We're glad you enjoyed your experience at our Ashford Service Centre branch . It's great to hear that our appointment scheduling and communication were efficient. Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Booked in for an A/C regass
Booked in for an A/C regass. Protyre did refill the AC gas, but when i picked the car up, i was told 'my compressor had gone and needed replacing". Bad enough, but worse when i realised that in order to fit a new compressor, all of the gas i'd just spend £90 on to fill, will be lost...so why fill the gas, if they could have just checked the compressor was working or not beforehand? They even do a free AC check, so why they didn't do it on my car before they filled it with gas that is now going to be lost, is beyond me. Not happy.
23. heinäkuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Dear Andrew,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
I always use Protyre and alwaysget a…
I always use Protyre and alwaysget a good service from very polite and helpful staff. Highly recommendede.
21. heinäkuuta 2025
MOT was on time and Paul was a really…
MOT was on time and Paul was a really nice chap
21. heinäkuuta 2025
Did everything exactly as needed
Did everything exactly as needed, and the costs were reasonable.
14. heinäkuuta 2025
One phone call to Lisa at Ashford…
One phone call to Lisa at Ashford Protyre and in her usual "We can do" attitude which is great when we need something done in a hurry she sorts it out for us.
Ginette @ Team Frames Ashford Ltd
14. heinäkuuta 2025
Friendly and helpful approach makes the…
Friendly and helpful approach makes the experience easy and pleasurable.
9. heinäkuuta 2025
Quick polite service very efficient…
Quick polite service very efficient clean and comfortable waiting area with free coffee machine
Aircon in my car is nice and cold now!!
2. heinäkuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Hello Bobbie,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.