Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... Näytä lisää
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Sijainti
Vaihda sijaintiaUnit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to... Näytä lisää
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The two ladies who booked my car in were friendly and efficient. They knew my name from an earlier visit when I brought my car in to investigate the cause of a knocking noise. The mechanic's diagnosis... Näytä lisää
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Have kept my 19yr old car on the road since 2010. Always helpful and regularly check tyres. As I have physical issues making this task very difficult. Your latest receptionist Irene has been particu... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Protyre Autocare - Ashford Service Centre
Yrityksen kirjoittama
Yrityksen kirjoittama
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Yhteystiedot
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, Yhdistynyt kuningaskunta
- 01233 503355
4,7
Erinomainen
924 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
They fitted me in same day and did an…
They fitted me in same day and did an amazing job couldn’t be happier and the receptionist was so friendly and helpful
8. joulukuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Hello Mr Jones,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Nice welcome
Nice welcome, friendly staff. Very nice coffee from vending machine, free of charge. Great service.
5. joulukuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Dear Christine Hunt,
We appreciate you sharing your positive experience! you had at our Ashford Service Centre branch.
We're happy to hear you felt welcomed by our friendly team and enjoyed the complimentary coffee and great service.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Friendly and Helpful
Booked in for an MOT and Service. Staff are friendly, always fit me in quickly and give me advice. I have been there many years running. Would recommend.
25. marraskuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Hello Caroline,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have always found your garage to br…
I have always found your garage to br fair and treat me well. your receptionist is always polite and helpful.
3. joulukuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Dear Mr Daisy,
We're happy to hear that you've consistently had positive experiences with our team at our Ashford Service Centre branch.
We appreciate your kind words regarding our receptionist's helpfulness and politeness.
Thank you for your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care- Protyre
Being cept informed
The experience was great waiting room was lovely and clean with coffee or chocolate. The only reason I didn't give 4 stars was my car was done but wasn't told and sat there for a further 15 minutes had to go and ask, but they did apologise so ok
27. marraskuuta 2025
Very welcoming professional staff…
Very welcoming professional staff finished job in under an hour and got us on our way nothing to improve
1. joulukuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Hello Barry,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Amazing
Amazing service, on time, professional, but still friendly, just keep coming back/
19. marraskuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
It would have been a 5
It would have been a 5, but I wasn't told I would need my mobile phone to be able to take advantage of the 4 month interest free payments, so I was disappointed I couldn't spread the payments.
14. marraskuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Hello Miss Vassallo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Inflated prices for a really simple job.
Good service for the MOT, but failed on a part that cost me £10.00, then I paid £50 to have it fitted at another garage. it took 20 minutes. Protyre quoted me £300 for the same thing.
10. marraskuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Dear Ruth,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ashford Service Centre branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
good team
Lisa on reception is very good at communicating, and the engineers are experienced and honest.
5. marraskuuta 2025
MOT and service
Returned to get my MOT and service as had resolved an issue for me earlier this year. Great service
31. lokakuuta 2025
MOT time again
MOT time again, as usual the staff made me feel very welcome and put me at ease while my car was MoTed, I was kept informed at every stage also pointing out any potential things that may need doing in the next year. The waiting area was clean and quiet while I was there where I could sit in comfort and wait for my MOT to be carried out, appointment time was as booked and I was back on my way in a flash.
Oh and they still have the best free coffee machine I’ve had so a couple of cappuccino while I waited don’t go amiss!
Thanks ProTyre until next year 😊
5. marraskuuta 2025
Great fast service
Great, fast service - as always. Been using them for at least 15 years, so happy to recommend.
30. lokakuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Hello Colin,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Hello Graeme,
We appreciate you taking the time to leave us this great review. We are happy to hear that you are pleased with our service.
Best regards,
Eddie
Customer Care - Protyre
MOT Visit
Booked my MOT online which was quick and easy to do. I was advised of work that needed doing which was completed before the end of the day. Excellent service.
24. lokakuuta 2025
Vastaus yritykseltä Protyre Autocare - Ashford Service Centre
Hello Cathy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Wipers are great
1. lokakuuta 2025
Brilliant as always
Brilliant as always!
Nothing is too much trouble helpful kind great advice I’d say spot on customer service! And the reception staff just as good as the mechanics
Thanks guys & girls!!!
10. syyskuuta 2025
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