Good price, great service and communication. Regular emails and texts confirming delivery. The guys came within the time window provided and the items were delivered the following day again in the... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
With a courier collect and drop-off service you basically want two things - clear communication and that they actually show up when they say. These guys did not let me down. Shout out to the good natu... Näytä lisää
First time using Proovia. From start to finish haz been a great expriance. The delivery driver friendly helpful and help with getting the item into the house. Speaking to support via email .... Näytä lisää
Sabin has just delivered my new table & couldn’t have been more helpful. He rang 15 minutes before his arrival; his communication was brilliant; arrived right on time; happily carried the table round... Näytä lisää
Yrityksen tiedot
- Kuriiripalvelu
- ja myös
- Lähetti- ja kuljetuspalvelut
- Muutto- ja säilytyspalvelu
- Muuttomies
- Pianojen muuttopalvelu
- Varustamoyhtiö
Tietoja yrityksestä Proovia Couriers
Yrityksen kirjoittama
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Yhteystiedot
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, Yhdistynyt kuningaskunta
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4,8
Erinomainen
61 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Even 1 star is too much
Even 1 star is too much
The worst delivery company ever
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proovia Couriers
Hello,
We are sorry to hear that your experience with Proovia was so disappointing.
We will look into the circumstances of your booking and review what happened with the relevant departments. If any issues are identified on our side, we will take the necessary steps to address them.
We apologise for the inconvenience and frustration caused.
Yours, Proovia Couriers
Excellent service from Sabin
Excellent service from Sabin
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Absolutely fantastic service and so polite
Absolutely fantastic service. The driver Catalin Bostan was so helpful and polite and made sure we knew exactly when he was arriving. Thankyou so much. 5*
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Catalin Bostan
Catalin Bostan, the delivery driver and his colleague gave me regular updates on when the delivery was due and when they arrived delivered to the room of my choice. They were polite and friendly. A very good delivery service
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Sabin very good quality and received…
Sabin very good quality and received the machine was very helpful
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Catalin Bostan great guy and perfect delivery !!
Absolutely perfect good communication nice guys 100%
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Great experience
Great experience, delivered quickly and with ease. driver was very nice and helpful. phoned to let me know he was going to arrived soon. Shout out Sami (i think)
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Collected an immaculate Vespa and delivered it to me completely battered.
I arranged for them to pick up a scooter i purchased on Ebay and for it to be delivered to me with enhanced delivery insurance taken as a precaution
They collected a bike in immaculate condition and delivered it to me severely damaged and battered, including:
Smashed tail light.
Scratched paintwork on both the left and right side.
Smashed right rear cowling
Cracked beading on the front.
The delivery guys thought it was all rather amusing when I showed them and spoke limited to no english.
Attempting to correspond with the claims team is proving challenging at best and i have had to escalate it further with trading standards.
Avoid them like the plague.
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proovia Couriers
Hello,
We are very sorry to hear about the damage to your scooter and the difficulties you have experienced with our Claims Department.
We take reports of damage during transportation seriously, as well as concerns regarding the behaviour of our delivery crews.
We will refer your comments about the drivers to our Quality Assurance Department for investigation, including a review of their handling of the item and their conduct during delivery.
Regarding your claim, we will ask our Claims Department to review the outstanding correspondence and provide you with an update as soon as possible.
We apologise for the damage reported and the frustration caused by the claims process.
Yours, Proovia Couriers
Brilliant delivery service provided by…
Brilliant delivery service provided by Adam!
Highly recommended!
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Sabin,is so fit and managed delivery…
Sabin,is so fit and managed delivery great
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Brilliant strong fast efficient…
Brilliant strong fast efficient delivery service with a smile, super helpful too!
15. lokakuuta 2026
Oma-aloitteinen arvostelu
First time using Proovia
First time using Proovia. From start to finish haz been a great expriance. The delivery driver friendly helpful and help with getting the item into the house.
Speaking to support via email .about location and when delivery was going to arrive. The agent was quick to respond with in 5mins
Over all excellent service
15. lokakuuta 2026
Oma-aloitteinen arvostelu
very quick delivery and very nice thank…
very quick delivery and very nice thank you
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Extremely unpleasant experience
Extremely unpleasant experience. Collection and delivery took approximately two weeks, with repeated delays and rearrangements. I received over 40 payment demands by text and email, often several in one evening, alongside contradictory information.
The worst part was the delivery. One courier behaved aggressively and confrontationally, repeatedly ringing and hitting my intercom, demanding I come downstairs and complaining that he was cold and the wardrobe was heavy. I felt so intimidated that I refused to meet him in person.
Despite explaining my concerns to the office, the pressure continued. Even while I was checking the wardrobe and making payment, the couriers repeatedly called my mobile and rang my intercom.
The wardrobe was eventually left downstairs, leaving me to arrange moving it to my flat. I paid in full, but the entire experience was stressful, intimidating and completely unnecessary. Appalling customer service. I would never use this company again.
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proovia Couriers
Hello,
We are very sorry to hear about your experience, particularly the behaviour you described during the delivery.
The drivers are expected to treat customers with respect and professionalism at all times. Aggressive or intimidating behaviour is unacceptable, and we take such allegations very seriously.
We will refer this matter to our Quality Assurance Department for a full investigation into the conduct of the delivery crew.
We will also review the repeated delays and changes to your delivery arrangements and take appropriate action based on our findings.
We apologise for the stress and inconvenience caused.
Yours, Proovia Couriers
Alexandru scripcariuc very good job
14. lokakuuta 2026
Oma-aloitteinen arvostelu
Top guys for the right job 👏
Top guys for the right job 👏
14. lokakuuta 2026
Oma-aloitteinen arvostelu
Alexandru scripcariuc
Alexandru scripcariuc
They handled the order carefully it arrived on time and communication was good
14. lokakuuta 2026
Oma-aloitteinen arvostelu
Excellent service
Proovia collected and delivered a pair of seats for my classic car, they were well cared for and the service was simple and without stress.
Will definitely use them again.
14. lokakuuta 2026
Oma-aloitteinen arvostelu
Super Helpful and Courteous.
Super Helpful and Courteous.
Very professional delivery with positive vibes.
12. lokakuuta 2026
Oma-aloitteinen arvostelu
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