ProCook - Kingston Arvostelua 

I purchased a Damascus 67 Nakiri knife worth £129. I also wanted to purchase a knife block. The staff member dealing with us casually pointed at the direction where they were displayed showing no interest at all. I left with only the knife. The shop lost custom and I was rather rather underwhelmed. By the way , the knife is very good.

I always get my cookware from ProCook because the product ranges are great and the staff are well trained and knowledgeable - pleasant and helpful too.

A warm and genuine welcome from the staff on entering the store.
Polite, knowledgeable, and engaging offering sound advice on the merits of the options available too me.
Really refreshing to see.
Customer service how it use to be, and how it should be.

Excellent service

Very knowledgeable and helpful staff in a well presented and appealing shop in Kingston upon Thames.

Nice selection of cooking pots/pans, utensils and dishes. Purchased mini frying pan from the Kingston branch, which is very nicely &clearly laid out, and easy to find what you're looking for. Staff very helpful and polite.

Really knowledgeable staff, not pushy on sales, provided helpful tutorial on how to use the new product too. Well stocked and immaculate shop. Super products!

Great prices, good choice and very good quality
Very helpful and knowledgeable staff

Great service

Bought yet another Pro Cook product: a nice cast iron enameled Grill Pan. After looking at prices at another large store in the shopping centre, it was nice to buy a good quality product at half the price of the other store. ProCook Warranty is in years, compared to the "I am not sure, maybe few months.." vague answer that I got for the double-priced product at the other store.

As always, Shona had all the info on the ProCook products we looked at, and she was very helpful.

The store carries a lot of pots and pans, plus some other products, and that is always a plus (saves time searching elsewhere).

The cheerful and friendly assistant pointed me quickly to the right place for my needs, summarised the pro's & con's of comparable items, and gave me the opportunity to return my purchase for refund within 30 days, with the options of e-mail or printed receipt or both! Very satisfied.

Quality product and helpful staff

Very helpful

Superb service, including returns

Great variety of cookware. The knives we bought were on sale. Very good quality. The staff was very kind and helpful. I would recommend this shop to anyone.

This was my second visit to the store in the space of a few weeks and again l was I impressed by the staff’s willingness to assist . I found them very helpful but not pushy.

Excellent products sold by knowledgeable and friendly staff.

Excellent service , knowledgable staff

The store staffs are very helpful and great 👍 friendly 😊