Every time I go into the shop the staff are exceptionally helpful and knowledgable about the products. I recently bought three new Pro Elite Tri-Ply Frying Pan Set and Professional knife and block all... Näytä lisää
Sijainti
Vaihda sijaintiaUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Best products and very trustworthy. use their services if anything goes wrong with your product and they won’t disappoint you on their warranty and guarantee claims. I’m their forever customer and wil... Näytä lisää
Yritys on vastannut
A good selection of cookware at reasonable prices. Very helpful staff who checked if I needed assistance then left me to browse until I was ready to complete my purchase. Very happy with my purchase o... Näytä lisää
Yritys on vastannut
The sales person who served me was extremely friendly and welcoming. She offered her help and was quick to show me just the set of pans I was hoping to find. She explained the product’s benefits and m... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Yhdistynyt kuningaskunta
4,8
Erinomainen
844 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä ProCook - Kingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
A TIDY SHOP WITH HELPFUL STAFF.
26. huhtikuuta 2026
Vastaus yritykseltä ProCook - Kingston
We appreciate you sharing that our staff was helpful and our shop was tidy; we are so happy you enjoyed that!
Very helpful staff
Very helpful staff. Excellent range of quality products at competitive prices.
I was able to find what I was looking for and purchase it.
Also many bargains at reduced prices- end of lives or done were just ‘old’ colours.
25. huhtikuuta 2026
Vastaus yritykseltä ProCook - Kingston
We appreciate you sharing your positive experience. We're glad to hear that our helpful staff and excellent product range met your needs, and that you found some great deals. Thank you for your feedback.
Excellent shop for your kitchen great…
Excellent shop for your kitchen great quality and condition good value for money
20. huhtikuuta 2026
Vastaus yritykseltä ProCook - Kingston
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our shop and found good value for the money.
Vastaus yritykseltä ProCook - Kingston
We are happy you find our teapot stylish and appreciate its good price. Thank you for your positive feedback.
I think they do sell good quality…
I think they do sell good quality product as I always look for quality.The prices are high but product is good.
19. huhtikuuta 2026
Impressive
It was my first time I had visited the store and I was very impressed with the cleanliness, the layout, the merchandise and friendliness of the staff
23. huhtikuuta 2026
Vastaus yritykseltä ProCook - Kingston
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were impressed with our store's cleanliness, layout, merchandise, and staff.
Hob top coffee maker
My enquiry after a stainless steel hob top coffee maker was dealt with immediately and quickly by the female staff member. I was given the basic instructions which proved to be straightforward and easily followed at home. Thank you ProCook.
18. huhtikuuta 2026
Alfie is great!!!!
17. huhtikuuta 2026
Really friendly staff and great service.
4. huhtikuuta 2026
What made your experience great?
13. huhtikuuta 2026
Friendly staff
Friendly staff; and a great selection of kitchen products. Good value that makes it easier to buy 1-2 extra things.
11. huhtikuuta 2026
Vastaus yritykseltä ProCook - Kingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our friendly staff and wide selection of products.
Vastaus yritykseltä ProCook - Kingston
We're happy to hear that our pots are easy to use and clean! Thank you for your positive feedback; we appreciate it.
Vastaus yritykseltä ProCook - Kingston
We appreciate you letting us know our staff was helpful and knowledgeable, and that we have a good selection. It means a lot to our team.
Excellent products
6. huhtikuuta 2026
Vastaus yritykseltä ProCook - Kingston
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with our products
Very knowledgeable and friendly staff!
3. huhtikuuta 2026
Vastaus yritykseltä ProCook - Kingston
We appreciate you letting us know our staff was knowledgeable and friendly; it means a lot to our team.
I loved that duster I got but I think…
I loved that duster I got but I think it’s kind of odd how you need to type your email to buy
3. huhtikuuta 2026
Refreshingly great service, not just froth
The couple of guys I dealt with were so good and so helpful, holding a display item for me that was otherwise out of stock. The well-reviewed 400 ml milk frother has proved to be an excellent buy. I have worked in retail myself and know how cynical a game it can be (for an insight I'd recommend reading George P Pelecanos of 'The Wire' fame's novel 'A Firing Offense'). Refreshing to meet good young people who really delivered and got the tone just right. Many thanks.
2. huhtikuuta 2026
I purchased this on a busy Saturday…
I purchased this on a busy Saturday afternoon and there was not enough staff to help customers. However, we got there in the end.
4. huhtikuuta 2026
Vastaus yritykseltä ProCook - Kingston
We appreciate your feedback and are sorry that our staffing levels impacted your experience on Saturday. We'll review this to ensure better support for our customers.
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