nice easy to see graphics clear understanable language without ostentatous bribing or marketing tactics. love the clear down to earth real words and covered facts. good quality long-lasting product b... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I absolutely love my frying pan. I was a little anxious about ordering, as there are a few competitors, but Longwell's pans are solid titanium, not coated. I shouldn't have worried, it's the best fryi... Näytä lisää
1st order arrived fine, apart for the time it took to deliver. On the back of that order I ordered a 3 pan package, however only two pans were in the parcel. I have emailed them and I am waiting fo... Näytä lisää
Yritys on vastannut
Product detail was really useful, factual not a sales pitch. Really clear product benefits without needing to scroll endlessly. Really good ‘bundle’ pricing too - as a result I’ve bought one for my... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We started Longwell & Co. because the cookware industry has a dirty secret: most 'non-stick' pans leach chemicals into your food. We chose a different path: pure titanium, no coatings, no compromise.
Yhteystiedot
Yhdistynyt kuningaskunta
- info@longwellco.com
- longwellco.com
4,3
Erinomainen
82 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I was caught off guard and ordered 2 of…
I was caught off guard and ordered 2 of the same item. Why would I do that when there is a discount on 2 items anyway? Now I do not know how to change the order again. I am 80 yrs old and am not used to doing things like this so quickly.
22. elokuuta 2026
Oma-aloitteinen arvostelu
Easy to order
Great items, great quality. Great website. Easy to order and pay. Discounted items. Good communication. Email confirmation sent after payment.
22. elokuuta 2026
Oma-aloitteinen arvostelu
Easy demonstration and explanation re…
Easy demonstration and explanation re the titanium pan. Easy receipt of discount code.
straightforward checkout.
22. elokuuta 2026
Oma-aloitteinen arvostelu
Missing items in parcel
1st order arrived fine, apart for the time it took to deliver. On the back of that order I ordered a 3 pan package, however only two pans were in the parcel. I have emailed them and I am waiting for a response. Hopefully will be positive as I would hate to have to go down the section 75 route for a refund
Update:
Had an email withing a few hours telling me that the 3rd pan had been posted separately. Have also just received message from Royal mail that the package is at their super hub and I should receive it on Tuesday. So looking good, if it arrives I will increase score for good customer service.
22. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Longwell & Co.
Hi Bryan,
We’re sorry to hear that your second order arrived with only two of the three pans included. We completely understand your frustration, particularly after having a positive experience with your first order.
We’ve reached out to you directly regarding the missing pan and can confirm that it is on its way to you. We hope this helps put your mind at ease.
We’re sorry for the inconvenience and confusion caused, and we appreciate your patience while the remaining item makes its way to you.
Kind regards,
Longwell & Co. Customer Support Team
Very easy to purchase
Very easy to purchase. Just ordered. Reviewing before use in order to be entered into draw🤣
22. elokuuta 2026
Oma-aloitteinen arvostelu
Easy and efficient.
22. elokuuta 2026
Oma-aloitteinen arvostelu
Very Good value for titanium frying…
Very Good value for titanium frying pan, easy to order and fully returnable if not happy, would of liked a summary of how pan was constructed
21. elokuuta 2026
Oma-aloitteinen arvostelu
Do not buy
Do not buy. This is a scam. Pan sold as 100% Titanium but is magnetic inside and out. Refund process purposefully obstructive. Owners on “About” page do not exist. All photos on website including reviews are fake/AI. From what we can see employees are based in China at a manufacturing facility which explains why it took such a long time to arrive.
20. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Longwell & Co.
Hi Kate,
We’re sorry to hear that your experience has left you feeling concerned about your purchase. We understand that when you have questions about a product or our company, you want clear and reliable information.
We take the concerns you’ve raised seriously and would appreciate the opportunity to look into them properly. We’d also be happy to clarify any questions you may have regarding the pan, our products, or the information presented on our website.
Please feel free to reach out to our customer service team with your order number and the email address used for your purchase. We’d be happy to review your concerns directly and provide you with the appropriate information.
We’re sorry again for the uncertainty and frustration this experience has caused, and we hope you’ll give us the opportunity to address your concerns.
Kind regards,
Longwell & Co. Customer Support Team
Longwell & Co online purchase
Can look through all the products and see what you’d like to have. Easy to change what’s in the basket and get additional discounts depending on what you purchase.
21. elokuuta 2026
Oma-aloitteinen arvostelu
Still not sure...The pans took a long…
Still not sure...The pans took a long time to arrive.. so i checked the company out, feeling poss scam... chef is not real, the restaurant is fiction, the company is not registered in uk, the item comes eventually in a brown box with return address of a cargo co in feltham...that said, got the pan and it does what they said so.... awesome job on website and reviews...
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Longwell & Co.
Hi CM,
Thank you for taking the time to share your experience. We’re sorry that the delivery time and some of the information you came across left you feeling uncertain about your purchase.
We understand why this would have caused concern, and we take feedback like this seriously.
We’ve reached out to you directly by email so we can address your concerns properly and provide any clarification we can regarding your experience.
Please check your inbox, including your spam or junk folder, and reply to our email when you have a chance.
We’re glad to hear that, despite your initial concerns, you’ve been happy with the pan’s performance. We appreciate you giving it a chance, and we hope we can provide some further reassurance regarding the concerns you’ve raised.
Kind regards,
Longwell & Co. Customer Support Team
Quick and easy to use great information
Quick and easy to use great information
21. elokuuta 2026
Oma-aloitteinen arvostelu
Easy website
21. elokuuta 2026
Oma-aloitteinen arvostelu
Ordering was easy with excellent…
Ordering was easy with excellent discounts. I chose the 2 pan deal so , as its genuinely endorsed,Im looking forward to a positive experience of buying online like this
21. elokuuta 2026
Oma-aloitteinen arvostelu
Good website with explanations
Good website with explanations
20. elokuuta 2026
Oma-aloitteinen arvostelu
Informative site
Informative site, easy to navigate, smooth fast experience.
20. elokuuta 2026
Oma-aloitteinen arvostelu
nice easy to see graphics clear…
nice easy to see graphics clear understanable language without ostentatous bribing or marketing tactics. love the clear down to earth real words and covered facts. good quality long-lasting product backed up by long guarantee. all laid out clearly.
20. elokuuta 2026
Oma-aloitteinen arvostelu
Easy to order
Easy to order, product looks very good.
Will have to wait and see when it arrives.
20. elokuuta 2026
Oma-aloitteinen arvostelu
Disappointed
Bought two pans and lid. One pan not flat and the lid does not fit at all. Hoping to resolve this issue as company has offered replacement if I pay postage of £25
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Longwell & Co.
Hi B,
We’re sorry to hear about the issues you experienced with your order, particularly with the pan not sitting flat and the lid not fitting correctly.
We’ve reached out to you directly so we can look into this with you. We’ve also reviewed the issue with the lid and would be happy to arrange a replacement for you.
Please check your inbox, including your spam or junk folder, and reply to our email so we can assist you with the next steps.
We appreciate your patience while we work to resolve this, and we hope we can turn your experience around.
Kind regards,
Longwell & Co. Customer Support Team
Simple and easy to follow .
Simple and easy to follow the website instructions.
Product just ordered and therefore unable yet to test or comment.
I just hope the descriptions live up to expectations !
19. elokuuta 2026
Oma-aloitteinen arvostelu
Looking forward to try my new frying pan
Looking forward to try my new frying pan
19. elokuuta 2026
Oma-aloitteinen arvostelu
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