The items we wanted on this visit were available, easy to find & well priced. The staff were friendly, knowledgeable & helpful. One staff member spent time with us showing us various kitchenware it... Näytä lisää
Sijainti
Vaihda sijaintiaUnit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My daughter and I called in this evening to upgrade and invest in our cookware, and Rebecca was absolutely excellent! She took the time to explain the differences between the two sets of pan... Näytä lisää
Yritys on vastannut
I purchased the granite pans as I wanted non-toxic, the sales lady in the shop was fabulous and really knew her stuff! She also stayed past closing as it was just before 8pm when I actually bit the... Näytä lisää
Yritys on vastannut
I went in to buy cook's knife set for my wife's birthday. Whilst initially we were left alone to peruse I eventually required assistance. The assistant stopped what she was doing and carefully explain... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, Yhdistynyt kuningaskunta
4,8
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Item purchased from Cheshire oaks
Item purchased from Cheshire oaks , excellent, efficient, friendly service,
26. huhtikuuta 2026
Friendly staff with good knowledge of…
Friendly staff with good knowledge of products. they were patient and helped me pick the right item
26. huhtikuuta 2026
Very knowledgeable staff
Very knowledgeable staff, didn’t over sell and answered all our questions honestly
28. huhtikuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Helpful but not pushy
I could not see what I was looking for, a member of staff asked if required assistance and was quick to show me where it was and explain features of each option. She stood back, allowing me space to consider for myself. Helpful but not pushy.
22. huhtikuuta 2026
Vastaus yritykseltä ProCook - Cheshire
We're happy to hear that a member of our staff quickly assisted you and explained the options clearly. We appreciate your feedback on the balance of helpfulness and space we provided. Thank you!
Very friendly staff.
23. huhtikuuta 2026
Vastaus yritykseltä ProCook - Cheshire
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
The salesman understood what I needed…
The salesman understood what I needed and advised which pans met my needs.
23. huhtikuuta 2026
Vastaus yritykseltä ProCook - Cheshire
We're happy to hear that the salesperson met your needs and provided helpful advice. Thank you for sharing your positive experience with us!
Really helpful colleague in store…
Really helpful colleague in store knowledgeable and shared info I wasn’t aware of
20. huhtikuuta 2026
Vastaus yritykseltä ProCook - Cheshire
We're happy to hear that our colleague was so helpful and knowledgeable! We appreciate you sharing your positive experience with us. Thanks!
As we have come to expect from ProCook
As we have come to expect from ProCook. The pan was very well made and we have no doubt that it will last forever.
The sales lady was both helpful and knowledgably and the product was competitively priced.
24. huhtikuuta 2026
Vastaus yritykseltä ProCook - Cheshire
We're happy to hear you find our pans well-made and durable. It's great to know our sales staff was helpful and knowledgeable, and that our product was competitively priced.
Great saucepan
Great saucepan, just what I needed. Non stick is great, weight not too heavy but solid. Doesn't convex which my others used to do and really effected cooking. Very happy with it!
18. huhtikuuta 2026
Vastaus yritykseltä ProCook - Cheshire
We're happy to hear that the saucepan meets your needs! It's great the non-stick surface and weight are ideal, and that it cooks evenly. Thanks for your positive feedback!
I bought a magnetic knife block which…
I bought a magnetic knife block which was damaged on 2 of the corners and a knife set the knifes are brilliant just disappointed about the damage on the knife block as is is black and the damage has made it white
18. huhtikuuta 2026
Vastaus yritykseltä ProCook - Cheshire
We appreciate your feedback. We're sorry to hear the knife block arrived damaged. We'll look into this issue to ensure our products arrive in perfect condition. We're glad you like the knives!
1st class service and product
Went and called in precook in Cheshire oaks really impressed with how the helpful the staff were which means a lot and very impressed with the product I bought
21. huhtikuuta 2026
False advertising
False advertising, goods signposted as on offer 3 items for ten pounds but at the till charged full price.
16. huhtikuuta 2026
Vastaus yritykseltä ProCook - Cheshire
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Staff where really helpful and polite
Staff where really helpful and polite. Also when staff member said she had the same casserole dish and it was good helped me make my purchase.
18. huhtikuuta 2026
Excellent staff and great advice
16. huhtikuuta 2026
I was told the knife holder I bought…
I was told the knife holder I bought works with any knives. It doesn’t. We were not local from where we bought it from so need to travel someone to return it.
8. huhtikuuta 2026
Vastaus yritykseltä ProCook - Cheshire
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Great staff in the Cheshire Oaks store
Great staff in the Cheshire Oaks store, super friendly and helpful a credit to the company.
10. huhtikuuta 2026
Great shopping experience
Great shopping experience, lots of choice and some good offers on too.
15. huhtikuuta 2026
New pans
Great customer service very helpful and knowledgeable about all products gave us time to choose what we wanted
11. huhtikuuta 2026
Excellent service
Bought a French press and some coffee beans from Cheshire Oakes . Staff gave excellent service and the products are lovely .
9. huhtikuuta 2026
All good we went in to enquire about a…
All good we went in to enquire about a cup, none in stock, bought an alternative one. The lady who served us was lovely and friendly
13. huhtikuuta 2026
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