I order from Prezzybox from Australia to my UK family. Only issue is the default country stays Australia, despite entering a UK address, but can be resolved by paying through PayPal, which I don't r... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Bought as a gift for Christmas for a colleague whose family love games and drinking. So seems the perfect present. Ordering was easy and delivery was within two days and well packaged, I would def... Näytä lisää
An unusal gift for foodies. The items have a long date which means I was able to buy them and package up before Christmas but the recipient doesn't have to use immediately. They are available in veg... Näytä lisää
I purchased the microwaveable bagpuss for a gift. It arrived quicker than I expected. Unfortunately I don’t feel I can give it to the person as it does not look like bagpuss apart from the colour, the... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Prezzybox
Yrityksen kirjoittama
We're on a mission to create moments of happiness for friends and family, by delivering the extraordinary.
We aim to sell the kinds of gifts to trigger that moment of excitement and elation when you find them, when you give them, and when they open them.
Sale
GIFTS FOR HER
BEST SELLERS
Yhteystiedot
Yhdistynyt kuningaskunta
- www.prezzybox.com
4,4
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
No real customer service. No refund.
No contact from Prezzybox but send me an email to ask for a trust pilot review. So here it is.
No real customer service. I had a custom gift delivered that was printed incorrectly. Struggled to find a contact number as it refers to a partner company.
Spoke to customer services, they couldn't do much as they deal with 3rd party companies and they are the mediator. So no direct contact with the supplier.
They said they would contact me via email with an update. This was a week ago. No contact, no mediation, no refund
So.....not good really. So ive binned this gift and cut my losses and brought another gift instead.
When thing go right, good company. When things go wrong no interest at all.
Sad really. I will use AMAZON in future. Yeah you pay more but they have a responsive customer service when things go wrong.
16. joulukuuta 2024
Vastaus yritykseltä Prezzybox
Hi!
Thank you for your feedback.
We can confirm that we requested pictures showcasing the issue with your custom gift so that we could address it appropriately. Unfortunately, we have not yet received a response to our email. To ensure this matter is resolved quickly, we have resent the email as a follow-up.
Once we receive the requested pictures, we will promptly take action to resolve this for you.
Please don’t hesitate to contact us directly if you need further assistance.
The Prezzybox Team
Ridiculously overpriced
Purchased from here once but will not return. Pretty much everything they sell is ridiculously overpriced and available elsewhere at less than half the prize Prezzybox will charge you, barring any products which are exclusive to prezzybox obviously.
8. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prezzybox
Hello,
We’re sorry to hear that you were dissatisfied with your purchase. Our customer support team have reached out to provide a return link for you. We apologise for any inconvenience caused and appreciate your feedback, as it helps us improve.
The Prezzybox Team
Items I ordered were as advertised
Items I ordered were as advertised. Service very good.
Would certainly order again.
5. joulukuuta 2024
Order didn't arrive
My order never arrived so I had to go to Amazon instead. Now I've got to wait for god knows how long to get my money back. Won't be using again.
21. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prezzybox
Hello, Thank you for your review!
We are extremely sorry for the delay and the inconvenience you’ve experienced. We understand how frustrating it must be, especially during such an important time. We have reached out to the courier company to investigate the status of your order, and we are currently waiting for their response. Our customer support team will get back to you as soon as we have an update. Thank you for your patience, and once again, we sincerely apologise for the trouble caused.
The Prezzybox Team
Great to order from Australia to UK
I order from Prezzybox from Australia to my UK family. Only issue is the default country stays Australia, despite entering a UK address, but can be resolved by paying through PayPal, which I don't really like to do.
Orders alway arrive quickly, within a few days and great quality products.
Thank you Prezzybox.
14. joulukuuta 2024
Easy to order and prompt delivery.
13. joulukuuta 2024
Great value for money and quick…
Great value for money and quick delivery. Fun presents and gifts!
4. joulukuuta 2024
It arrived quickly and looked as…
It arrived quickly and looked as described. It was a present so I can't comment further.
3. joulukuuta 2024
Best Website for Gifts
My first choice when looking for gifts for hard-to-buy people! Always so affordable and great quality.
12. joulukuuta 2024
Beautiful products delivered quickly ☺️
13. joulukuuta 2024
All the cheeses ordered are very quick…
All the cheeses ordered are very quick to make and akin to cottage cheese. This should be made much clearer to prospective customers. All other products were as described. Delivery company ok, we got a picture of them on the floor outside an open door.
12. joulukuuta 2024
H04BYA0004576018
H04BYA0004576018
I’ve had a message from evri that this order won’t be delivered and they told me to contact you…can you explain?
12. joulukuuta 2024
Vastaus yritykseltä Prezzybox
Hi there!
We appreciate your taking the time to leave a review. We are so sorry that your order was damaged in transit. Unfortunately, the item was then out of stock, so our customer support team processed a full refund for you. Please accept our sincere apology for the inconvenience caused.
The PrezzyBox Team
Great selection of gifts as usual
Great selection of gifts as usual, quick delivery
12. joulukuuta 2024
I did not experience any problems
I did not experience any problems, from placing my order to it being delivered. I was kept up to date all the way.
12. joulukuuta 2024
Easy to use the app.
Easy to use the app, so many products, is not first time when I buy from Prezzbox and for sure ia not the last time, delivery was impeccable. Thank you.
11. joulukuuta 2024
Easy to buy and on-time delivery...
2. joulukuuta 2024
Great customer service
The web chat customer service team were very responsive and my questions had been answered within 5 minutes. The item I purchased arrived very quickly. Thank you!
10. joulukuuta 2024
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