I purchased an item but when I came home a part was missing. I called the shop who advised me to contact customer service via online.. when I did I was impressed how quick the rep was to respond. The... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Didn't like the fact that I couldn't leave a personal note for the person relieving the gift. However he was delighted with the gift
This was a gift for a friend's kiddo, and I believe it's worked pretty well though I haven't seen it in action myself. But I wanted to mention Menkind's good customer service because I had a bit of a... Näytä lisää
What a great shop. Ordered a few times in recent months. Easy to use and great service throughout. Will be perfect for Father's Day so will be going on again soon
Yrityksen tiedot
Tietoja yrityksestä Menkind
Yrityksen kirjoittama
While we started as a gift store for men, we’ve evolved into an all-out gifting experience that sells fun wrapped up.
That’s why our products make brilliant gifts for just about anyone, even if it’s a self-treat to thank yourself for being so cool. Whatever the occasion, Menkind has got the gift!
Menkind's Details
Yrityksen kirjoittama

Yhteystiedot
Yhdistynyt kuningaskunta
- www.menkind.co.uk
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Product was OK but pestering emails to…
Product was OK but pestering emails to review a product is spam, so one star.
Fantastic service and delivery from…
Fantastic service and delivery from start to finish.
Will be ordering more items over time.
What a great shop
What a great shop. Ordered a few times in recent months. Easy to use and great service throughout.
Will be perfect for Father's Day so will be going on again soon
Fabulous customer service
Fabulous customer service, my issue was very quickly rectified! And a new product arrived the next day! Fantastic.
Speedy delivery
Speedy delivery. Happy with the random colour chosen. As blue and not pink, just cause it was a girls order.
Misleading pricing and unresponsive…
Misleading pricing and unresponsive customer service, avoid.
Would 100% recommend
The website is easy to navigate, the Funkos I purchased were well packaged and delivered very promptly. Would 100% recommend and will be purchasing again
Not impressed
Mankind isn't the problem there delivery process is they use evri and my parcel wasn't found so had to have a full refund not impressed
Great customer service
I purchased an item but when I came home a part was missing. I called the shop who advised me to contact customer service via online.. when I did I was impressed how quick the rep was to respond. The rep was very understanding and very apologetic and was quick to offer to send out the piece that was missing. The rep also emailed the next day with the tracking number and it arrived the next day. Honestly so impressed and happy with the customer service I received
Great service
The staff at the Trafford Centre branch are always really friendly and helpful. I ordered this item online and the delivery was very very fast! Great service
Outstanding customer service
Ordered online & the courier service was taking the mick to deliver. I contacted Menkind & within the hour of contacting them & them contacting the courier, my parcel was delivered & ready to collect. Their customer service through email is outstanding, along with their customer service in-store too. For any nerdy/geeky items or to find new little hobbies (such as building a book nook) Menkind is my first place to look - whether that be window shopping in-store or scrolling their website online.
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Overall im satisfied with the service
They actually had NeeDohs for a few days without selling out which was great, but they were priced with a markup which i always find a shame as thats something i expect from resellers not actual reputable stores, I also feel that if we pay a mark up we should at least be able to choose a colour option. However the site was easy to use and my order was shipped well packaged and promptly, customer service was very friendly too. I also ordered some speks which were priced correctly at RRP (again no colour choice), if it wasnt for the price gouging on the NeeDohs id have given 5⭐️ cus overall it was a good experience, i would shop here again especially for non NeeDoh or other viral products, as I only buy those types of products from price gouging stores out of desperation as id still rather pay the mark up from a legitimate store rather than a reseller cus at least i can trust that the product is authentic and also have buyer protection although a free shipping option would be appreciated especially if spending over £30
Edit - Menkind do not want to accept my review as genuine and asking for more information even though my order numbers (yes, more than one) were provided when i first wrote the review. This was not a negative review at all but I'm beginning to feel some kind of way. Disappointing that Menkind are unable to accept even constructive criticism especially considering so much good was said in my initial review.

Vastaus yritykseltä Menkind
No note 😒
Didn't like the fact that I couldn't leave a personal note for the person relieving the gift. However he was delighted with the gift
Website easy to use and the order came…
Website easy to use and the order came quickly
I had to return the item for a…
I had to return the item for a replacement which I got no problem a good experience
Item not received for next day service
I ordered an item for next day delivery, paid the additional fee for it, item did not come. I had to get in touch with them to cancel order and request refund, even then they did not want to do straight away, saying we need get in touch with delivery company and check, i even sent screenshots to show what it said but still had to wait a few days for a full refund.
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