The soft and firm pillows have proved themselves . Supplied with the quilted pillow sips/ protectors we have found they , like staying in a Premier In. Enhance our sleep both quality and length. Great... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent delivery. We were kept up to date about when the mattress would arrive and the guys who brought it in were really polite and helpful. Even negotiated our very steep stairs and tight corners... Näytä lisää
Yritys on vastannut
I purchased the Premier Inn mattress based on experience staying at several Premier Inn’s over the years. The delivery/ pick up service was first class. Having slept on the mattress for several nig... Näytä lisää
We bought the mattress based on our experience of sleeping on premier inn mattresses. However it has been just over a month now and the mattress has already become sunken where we both sleep, there is... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Our exclusive bed and mattress, made by Silentnight – the UK’s most trusted sleep brand – offer lasting comfort and support. Complete your setup with our cosy duvets and pillows from Sartex Quilts for the hotel-quality sleep you love.
Yrityksen kirjoittama
- Our Promise
- As the UK’s largest hotel chain, we’re all about helping our guests rest easy, which is why we want to offer the same peace of mind for our Premier Inn bed customers. Choosing Silentnight as our bed partner to design, test, and create our new beds means that over 75 years’ worth of bed making experience and SATRA approved testing has gone into every mattress. Together, we’ve worked hard to create a hotel quality bed that customers will love.
Our Customer Guarantee
5 Year Guarantee
When you buy our Premier Inn bed, you can look forward to the same friendly, reliable service that we provide for our guests. From super-comfy beds made to the highest standard to our handy customer service team and five-year guarantee, our customers can always rest easy with us.
Yhteystiedot
Yhdistynyt kuningaskunta
- 0333 010 3103
- premierinn@silentnight.com
- www.premierinnbed.co.uk
4,5
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Checking in was great and so was the…
Checking in was great and so was the room. We had to wait at least 20 mins before someone took our order for dinner and also had to wait to pay the bill. Other than that we had a good experience.
2. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
Can we please ask you to move your review to our hotel page so the correct teams can pick this up.
Kind regards, Sam at Premier Inn At Home
Purchase of new mattress
We have stayed at the Premier Inn many times and always found the beds comfortable.
Decided to purchase a mattress from them.
For us it's great, quality and comfort excellent.
Delivery service very professional and friendly.
31. heinäkuuta 2026
Vastaus yritykseltä Premier Inn At Home
It's wonderful to hear that you've consistently enjoyed our beds during your stays and that your mattress purchase has brought the same comfort and quality into your home.
Kind regards, Sam at Premier Inn At Home
Vastaus yritykseltä Premier Inn At Home
We're delighted to hear that you found our product so comforting and that it has helped alleviate your backache. Your positive feedback means a lot to us.
Kind regards, Sam at Premier Inn At Home
Everything was as expected…….perfect
1. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so glad everything met your expectations; we truly appreciate your perfect rating Gareth.
Kind regards, Sam at Premier Inn At Home
We’ve stayed in Premier Inn a few times…
We’ve stayed in Premier Inn a few times and always loved the beds. So we bought one and it hasn’t disappointed! It’s just so comfortable!!
25. heinäkuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so pleased to hear you're enjoying the comfort of your new bed at home! It's wonderful to know it hasn't disappointed and is providing you with such a comfortable experience. Thanks David.
Kind regards, Sam at Premier Inn At Home
Vastaus yritykseltä Premier Inn At Home
Thanks for your feedback Tay,
Kind regards, Sam at Premier Inn at Home
Prem Inn at home
I adore my adhoc stays at Prem Inn so why not have the bedding??
After many years I decorated my bedroom and as I am worth it I bought the Bedding Bundle! Game changer
1. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so pleased to hear you decided to bring our hotel comfort home! It's wonderful to know our bedding bundle has been a game-changer for you.
Kind regards, Sam at Premier Inn At Home
Awful experience
Awful company
They sent new mattress it looked like was already used and just wrapped in new plastic cover.
Mattress was damaged, guys said the warehouse people were aware of damage and still decided to sent this to us. How unprofessional and careless they are. Pathetic, horrible business.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Premier Inn At Home
We are very sorry to hear of the issue with your delivery. A thorough investigation was immediately launched and our CX team worked with you to get this turned around as quickly as possible. Your feedback has been noted.
Kind regards, Sam at Premier Inn At Home
I already had pillows and mattress…
I already had pillows and mattress protector and Glastonbury so replaced had a duvet to the stitching had come up done on my duvet so I was replacing it
31. heinäkuuta 2026
Vastaus yritykseltä Premier Inn At Home
We appreciate you sharing your experience with us Gwen,
All the best, Sam at Premier Inn At Home
Im sleeping like a baby🙂
15. heinäkuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so happy to hear you're sleeping soundly! Thank you for sharing your wonderful experience with us.
Kind regards, Sam at Premier Inn At Home
Vastaus yritykseltä Premier Inn At Home
We're happy to hear you're pleased with the pillows. We appreciate your feedback Jenni
All the best, Sam at Premier Inn At Home
Great service
Ordering was straight forwad and easy. Was kept informed from start to finish about day and time of delivery. Arrived on time and am really pleased with my matress,lovely quality
31. heinäkuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so pleased to hear that ordering was straightforward and easy for you. We're delighted you're so pleased with the quality!
Kind regards, Sam at Premier Inn At Home
Premier inn is our favorite hotel for…
Premier inn is our favorite hotel for short breaks and there evening meal & breakfast offer is very good.
Comfy beds
24. helmikuuta 2026
Vastaus yritykseltä Premier Inn At Home
It's wonderful to hear that you consistently choose us Tyrone, but could you please move your review to our hotel page, that way the correct teams can pick this up.
Kind regards, Sam at Premier Inn At Home
Great product
Delivery was hassle free.
Mattress is very comfortable, just what we needed!!
17. elokuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so pleased to hear that your delivery was hassle-free and that your new mattress is providing the comfort you needed! We appreciate you sharing your positive experience Nicola.
Kind regards, Sam at Premier Inn At Home
Vastaus yritykseltä Premier Inn At Home
We're so pleased to hear you're enjoying your new mattress Denise. We appreciate your feedback.
Sam,
Premier Inn At Home
Poor customer service
This one star represents the poor customer service.
The accommodation was fine and the bed really comfy.
However I had to send a complaint to guess relation regarding a significant issue that we experienced.
After giving me a unique reference WHB-3232108-S3NT I was reassured that someone would be in touch within 8 days ,that was 12 days ago and still waiting
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Premier Inn At Home
Can we please ask you to move your review to our hotel page, that way the right teams can pick this up for you.
Sam,
Premier Inn at Home
Very comfortable
I already left a delivery review, which was great.
We have had the mattress for a time now and it's very comfortable indeed.
22. heinäkuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so pleased to hear that you're finding your mattress very comfortable after having it for a while now. It's wonderful to know you're enjoying it Andrew.
Sam,
Premier Inn At Home
Very easy and very professional
22. heinäkuuta 2026
Vastaus yritykseltä Premier Inn At Home
We're so glad to hear you found our service easy and professional. We truly appreciate your kind words.
Kind regards, Sam at Premier Inn At Home
My stay was 2 nights at tonbridge…
My stay was 2 nights at tonbridge vauxhall, I asked at the front desk for assistance with helping me locate everything I needed for my stay as working away. I spoke with Alison and she provided great service and couldn't do more to help. 10/10 service.
25. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Premier Inn At Home
Adam, can we ask you to move your review to our hotel page, that way the right teams can see your feedback
best regards, Sam at Premier Inn At Home
Superb pillows
Bought these pillows after using them in log cabin . Best 3 nights of sleep
In a long time
Easy to order . Great quality and
Superb delivery service
27. heinäkuuta 2026
Vastaus yritykseltä Premier Inn At Home
We are absolutely delighted to hear that our pillows helped you achieve such wonderful nights of sleep! It's fantastic to know that you found the ordering process easy.
Kind regards, Sam at Premier Inn At Home
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.