Preen & Clean Arvostelua 

UPDATE 11.09.2026:

After leaving my original review, Preen & Clean contacted me and offered to come back and clean the windows again free of charge.

They have now been back, and this time I’m really happy with the result 😊 The windows were cleaned properly and were left lovely and clear, with no streaks or residue.

I really appreciate that they took my feedback seriously and came back to put things right. Great customer service and a much better result this time. Thank you! 😊

02.09.2026
I’m giving 3 out of 5 stars for my first clean.
I absolutely loved the communication and organisation! They messaged me beforehand to let me know when they were coming, and when the time changed, they contacted me again to keep me updated. Honestly, my kind of people 😁 I love when everything is organised and communication is this good!

Unfortunately, the actual clean could have been better. All of my windows were left with visible streaks/residue on the glass. The windows are definitely cleaner, but the marks left behind spoil the overall result and make some of them look as though they haven’t been properly cleaned.
As this was my first clean with them, I’m happy to give it another try. I’ll book the next clean as planned and see how it goes next time. Hopefully this was just a one-off, as I really liked everything else about the service 😊

Very pleased with my first window clean. Professional, polite and friendly service.

Very poor service first time using a hot wash service.No introduction of arriving on my property and spend very little time and left my premises without any notification windows at the back looks still the same as before.

Easy to book and pay. Great job done by cleaner, followed instructions re gate and dog. Windows looked great afterwards. Very happy with service! Booking again

I came across this serice by chance when I saw them cleaning the neighbours windows.
Went online, found them and booked. So pleased that I did.
Absolutely brilliant service. Not been in my house long and I don’t think the previous owners bothered cleaning inside or out.
Now it’s like I have a totally different view. Yes there are a few streaks but that’s only to be expected when the windows have probably never been cleaned before. More than happy with the service and of course the price!
Talking of which, payment is done quickly and easily online.

The company notified me when they would be coming and came when they said the cleaner did a good job.

Lovely job,very professional

We had our first clean last week and I am happy with the results. Declan was a very nice and polite chap that just got on with his work.

I look forward to the next time.

Sue, Leeds

Ciaran was really polite and did a fabulous job of cleaning our windows.

I love the app method of payment.

Woukd definitely recommend .

Lovely, polite guy. Job well done. Big thank you

I chose this company after reading many excellent reviews online, and I wasn’t disappointed. They kept me informed of their arrival time and were extremely courteous and professional. They did a great job on my windows, I can highly recommend them.

What like about the service is time keeping , friendly staff and good job done

Signed up and waited weeks for an appointment. It was then scheduled for this afternoon, but no timescale given.
Needless to say no one turned up, what a surprise on a Friday of the bank holiday.
Tried to call a few times doesnt even let you queue just asks you to leave a message and no one called me back. Can't speak to a real person online just a bot.
I will not be rebooking just to be let down again.

First of all we were not notified that they had arrived as he said he knocked on instead of ringing the bell. Upstairs window ledge still dirty after cleaning. In addition back windows could not be done as operative said that he couldn't take hose through garage and utility room to the back of house.

I can actually see out of my windows again! They are looking bright and clear after Chris cleaned them. Chris was professional and friendly with a smile and very polite. He didn't take long to clean them, considering they are all the small square panes but he took care and did a good job. I'm very pleased and a satisfied customer. I would highly recommend your service, it was easy to book online and I was kept informed by text and email when the windows would be cleaned. Happy customer!

Great company - kept me up to date about when coming and when job was completed. Really happy with the clean. Great value for money and highly recommend

Took time to do a thorough job. The service is easy to use.

The clean was excellent. Very pleased with the service

Absolutely a joke of a company, endless texts of were coming in next few days.Next thing u know they moved dates again and again and again and again.
Ps.Prior to leaving this review I afew times queried , was told you'll get text 2morrow..not the case.

Leon from Preen & Clean did an absolutely cracking job today — honestly, the best window clean I’ve had since using this company over the last 3 months! 👏🏼

He stayed longer than he probably should have and properly scrubbed the windows, going above and beyond to get them looking clean. My husband spoke to him beforehand and explained just how filthy they were, and Leon really took it on board and worked so hard to put things right.

I’ll be completely honest, I was giving Preen & Clean this clean as a last chance and it was going to determine whether I continued using them. Last month, the lads who cleaned the windows had to come back three times in one week because they were still filthy — and even after the third visit, they still weren’t properly clean, which was really disappointing.

But Leon has completely turned that around today. He’s saved Preen & Clean a customer, and I’m genuinely really impressed with the effort he put in. Sometimes it’s simply about taking pride in your work, and Leon definitely did that today.

Thank you, Leon! ⭐️⭐️⭐️⭐️⭐️