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Preen & Clean Arvostelua 

2 928
•
TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

My first clean today - kept in touch via WhatsApp - received message for date of clean and was advised to log on from 8am to see what time they would arrive - doesn't give a time but you can see ho... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Saw Nathan cleaning a neighbours & my wife asked him about the service he supplies, we signed up there n then & he cleaned ours to, very polite man and a great job well done.

Yritys on vastannut

Saanut 5/5 tähteä

I had a window cleaner previously that really didn't seem like they were bothered, a quick in rinse and off whereas these guys really do go above and beyond by fully scrubbing the dirt off our windows... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Preen came to clean my windows for the first time. They provided a specific day for the visit and arrived as promised. Their prices are very competitive, and my windows were left sparkling clean. On... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ikkunanpesupalvelu
  2. ja myös
  3. Kotisiivouspalvelu
  4. Ränninpuhdistuspalvelu
  5. Siivouspalvelu

Tietoja yrityksestä Preen & Clean

Yrityksen kirjoittama

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Yrityksen kirjoittama

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Yhteystiedot

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4,6

Erinomainen

TrustScore 4.5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(2 928)

549 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Very clean 👌 ontime and polite knocking…

Very clean 👌 ontime and polite knocking on asking if he has access to back garden gate .
Would recommend anyone who cannot do their windows.
It's a five star for me PREEN & CLEAN.

17. syyskuuta 2026
Oma-aloitteinen arvostelu
Preen & Clean-logo

Vastaus yritykseltä Preen & Clean

Hi Andrea, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Saanut 5/5 tähteä

5 stars

Had my first clean and, although I was skeptical they'd dry clear, they were sparkling! The sills and frames look nice and bright too.
So easy to book, great communication and there was a fab new customer discount available.

14. syyskuuta 2026
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Vastaus yritykseltä Preen & Clean

Hi Annie, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Saanut 5/5 tähteä

Booking was very easy

Booking was very easy, very prompt, no hassle at all, lovely clean even did both doors. Very happy with service.

17. syyskuuta 2026
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Vastaus yritykseltä Preen & Clean

Hi Woo34, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Saanut 5/5 tähteä

Had our first visit from Preen&Clean…

Had our first visit from Preen&Clean today. Was given a morning slot and they arrived in that time. Everything was explained well by Kye our cleaner who did a great job on all the windows, doors and conservatory. The website and app is easy to use and you can see your invoices clearly. They also message you the day before so you can make sure everything is ready for them.

15. syyskuuta 2026
Oma-aloitteinen arvostelu
Preen & Clean-logo

Vastaus yritykseltä Preen & Clean

Hi Tiffany, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Saanut 5/5 tähteä

Really happy with my first clean

Really happy with my first clean. Windows are already looking much better and it was a job well done!

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Preen & Clean-logo

Vastaus yritykseltä Preen & Clean

Hi Mohammed, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Saanut 5/5 tähteä

Excellent service

Excellent service, windows well done, thankyou.

14. syyskuuta 2026
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Vastaus yritykseltä Preen & Clean

Hi GH, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Saanut 5/5 tähteä

I was very happy with my first window…

I was very happy with my first window clean from Preen and Clean. They were very thorough and paid attention to detail with the sills etc. Their promise to come and clean again if you’re not happy is brilliant, but not needed. I highly recommend them.

12. syyskuuta 2026
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Vastaus yritykseltä Preen & Clean

Hi Christine Lane, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Saanut 5/5 tähteä

Superb first clean .

Superb first clean .. very happy with the result and pricing

13. syyskuuta 2026
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Vastaus yritykseltä Preen & Clean

Hi Jack, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Saanut 5/5 tähteä

From first booking

From first booking, to first clean was so quick and with great communication.
Window cleaner knocked to check what needed doing was very polite very friendly and professional. Job done to very high standard and I was invoiced for payment later in day.
Great service with no stress all effortless, and with great price, booked for once every month.
Highly recommend.

13. syyskuuta 2026
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Vastaus yritykseltä Preen & Clean

Hi Dunc, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Saanut 5/5 tähteä

Thank you

Very good and thank you

11. syyskuuta 2026
Preen & Clean-logo

Vastaus yritykseltä Preen & Clean

Hi Adele, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Saanut 1/5 tähteä

Poor Clean, Missed Appointments, Awful Customer Service

Against my advice, my partner decided to book Preen & Clean for a regular six-weekly window-cleaning service.
Considering our windows had not been cleaned for quite some time, I expected a noticeable improvement after the first visit. Unfortunately, the result was borderline unacceptable. There was still visible dirt left on the windows, along with noticeable streaks. I initially brushed this aside, giving them the benefit of the doubt and assuming the next visit would be better. ……. It wasn’t.
We continued using the company for a few more months, and then came the incident that ultimately made us question the reliability of the entire service.
On one occasion, we were told that our windows had been cleaned when they categorically had not. This is not a matter of opinion or assumption — I can substantiate this.
We were at home all day and had deliberately left the garage open to provide access to the windows at the rear of the property. The windows simply had not been cleaned, and there was clear evidence to confirm this.
When I contacted the company to query the missed clean, I was initially told that their technician had attended and cleaned the windows.
I was then given a completely different explanation — that the technician had apparently been turned away by a member of the household.
Neither explanation made sense, because nobody had turned a technician away.
It has since become apparent that the technician had actually attended the wrong house.
Quite frankly, I find the whole situation an absolute joke. What makes matters worse is that we were sent a message confirming that our windows had been cleaned when they categorically had not.
If the technician had gone to the wrong property, then surely that should have been identified and communicated honestly when we raised the issue. Instead, we were initially told the windows had been cleaned, followed by an explanation that the technician had been turned away — neither of which was correct.
Overall, I have been extremely disappointed with both the standard of cleaning and the reliability of the service.
Mistakes can happen, but what I find particularly unacceptable is being told that a job had been completed when it hadn't, followed by two contradictory explanations when the issue was challenged.
Based on our experience, I would absolutely not recommend Preen & Clean for window cleaning.

4. syyskuuta 2026
Oma-aloitteinen arvostelu
Preen & Clean-logo

Vastaus yritykseltä Preen & Clean

Hi Paul,
Thank you for your feedback and apologies for the issues you experienced. Whilst I understand and acknowledge your concerns, this isn't representative of our service as a whole, and we are extremely proud of the service we provide to our 32,000+ customers. If possible, we would like to opportunity to speak with you about your experience but we are unable to locate your account with the information provided (forename only). We are keen to assist and our Customer Care Team are available on 0800 061 4216 (Mon - Fri 09:00 to 4:00pm, except Bank Holidays). Kind regards, Preen & Clean.

Saanut 5/5 tähteä

Really easy to use the service and…

Really easy to use the service and really happy with the result. Windows look great!

26. heinäkuuta 2026
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Vastaus yritykseltä Preen & Clean

Hi Fran, Thanks for the 5* review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Saanut 5/5 tähteä

Great service and use of technology

Very impressed with the service and the quality of the work as well as the use of technology for making the booking and paying process as easy and straightforward as possible! On top of that our windows have come up fantastic! Very pleased

6. syyskuuta 2026
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Vastaus yritykseltä Preen & Clean

Hi Andrew, Thank you for you detailed review of our company/service. Kind regards, Preen & Clean.

Saanut 5/5 tähteä

The windows once dry were left…

The windows once dry were left spotless, a good and professional job was done by Paul.

3. syyskuuta 2026
Oma-aloitteinen arvostelu
Preen & Clean-logo

Vastaus yritykseltä Preen & Clean

Hi Steve, Thanks for the 5* review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Saanut 5/5 tähteä

1st clean completed & I'm more than…

1st clean completed & I'm more than pleased. Friendly chap smiling on arrival.
Turned up when they said they would.
Window sills cleaned & front door looking good.
Definitely be using again thank you.

1. syyskuuta 2026
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Vastaus yritykseltä Preen & Clean

Hi Shelley, We're glad we could assist with your property cleaning needs. All the best. Kind regards, Preen & Clean.

Saanut 5/5 tähteä

Very impressed with first clean

Very impressed with first clean. Cleaner explained the routine & water used. Happy customer. 🥰

5. syyskuuta 2026
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Vastaus yritykseltä Preen & Clean

Hi Joan, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Saanut 3/5 tähteä

Awaiting response to damage on 1st clean

Arrived on time, very friendly and quickly completed first clean Weds 2nd, however 2 x window trickle vents left damaged on the floor without comment. We found the parts on the ground. Have submitted a complaint but no contact yet 5th.

2. syyskuuta 2026
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Vastaus yritykseltä Preen & Clean

Hi Patricia, Thank you for your review and apologies for the issue with your vents. I have passed this information to our operations team and a colleague will be in touch with you to arrange a repair. Kind regards, Preen & Clean.

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