Pop Figures Arvostelua 1 517

Packed so well! Plus a couple of treats. 😊

Fantastic service from the moment I ordered, and items delivered promptly in superb quality packaging. Great price too

Scam of a company - do not EVER buy from these people!

I pre-ordered four The Owl House Funkos in November 2024. I paid in full. The funkos were due to be released in March 2025.

By May 2025 I had still received *nothing*. There was no communication whatsoever and I had still not received the Funkos. Their support line is absolutely useless because regardless of what I ask them, their response is:

"There has been no update from Funko on the release of this line. Please be assured as soon as your complete order is in stock and ready for dispatch, you will be sent an email with tracking details to follow."

I ordered these Funkos 9 months ago. This line was released 5 months ago. This line was supplied to HMV, Get Ready Comics, Amazon UK, and a whole host of other sellers - all of whom sold out within days of the release. Which is why I *PREORDERED* them *FOUR MONTHS IN ADVANCE* and *PAID IN FULL.*

A disgusting, disingenuous, failure of a business, clearly operated by AI email responses and a muppet.

Edit to add: I don't want a refund. I want the Funko Pops that I pre-ordered and paid for. How you get them is a you-problem.

Very quick delivery, easy to use website, product in very good condition

Fabulous and fast service. The items were packaged brilliantly and the little sweets were just a lovely little touch. Highly recommend this company.

Extremely disappointing first (and last) experience.
I pre-ordered in March, and now it's August-the item has been released and is available from other retailers, yet Pop Figures still hasn't dispatched mine. What's the point of a pre-order if you don't receive it on release day?
It's unacceptable for a company to hold onto customers' money for months without fulfilling orders. It feels like they're collecting everyone's payments, earning interest, and delaying dispatch without explanation or accountability.
If you're a supplier that consistently gets stock after release dates, that should be clearly stated on your website-otherwise, it feels like misleading advertising.
I genuinely don't understand how this company has a 4.5-star rating on Trustpilot.
Based on my experience, I won't be using them again, and I think customers deserve compensation when companies fail to deliver as promised.

I was able to go onto Funko Europe.com and order the item straight away and it’s been dispatched, but the staff at pop figures are still not giving any solid dates and just quoting Q3, while Amazon, Funko and many others are selling them right now? So what the hells going on. Not happy

All perfect again.. first time I tried the fast shipping option (for non UK) and there was no difference.. waste of money.. this is Only a future tip for non UK collectors!

Excellent and reliable. Highly recommended. Well packaged and fast delivery.

Can’t give anymore stars as I haven’t received my order yet or had any updates to say it’s even been dispatched or anything

The package was recorded delivery and it was delivered quickly and package was still in good condition

Great item came well packaged what more could you want a protector would of been nice but great none the less

Arrived quickly and would definitely recommend this site and would purchase again from them.

Love it
Quick and efficient
Recommend

Really fast delivery and well packaged.

Always great service, arrived quickly and very well packaged.

Order has still not turned up after months of ordering it

Quick delivery, reasonable prices, arrived in fantastic condition and well protected and packaged.