They don't have proper customer support only they do AI chat which take 24hr to get a reply, also some delivers are packing too many people in one car which is so uncomfortable
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
They don't have proper customer support only they do AI chat which take 24hr to get a reply, also some delivers are packing too many people in one car which is so uncomfortable
Yritys on vastannut
Great app that connects people and helps save lot of single trips... Great chats and great experiences while making extra bucks 😃
Yritys on vastannut
I booked a ride for my family (3 people) from Sun Retreats Sherkston Shores to Toronto. Eng went completely above and beyond for us! When our checkout time unexpectedly changed to 11:00 AM, he gene... Näytä lisää
Yritys on vastannut
L'appli Poparide est super efficace pour communiquer rapidement entre conducteur et passagers.En tant que conductrice, je contrôle précisément tous les détails des heures, points de rencontre, nombre... Näytä lisää
Yritys on vastannut
Poparide is a carpooling platform used by over one million members to share rides between cities across Canada. Whether you’re commuting for work, heading to school, or planning a weekend getaway, Poparide helps you travel affordably and reliably. We verify every driver’s licence, display ratings and reviews for both drivers and passengers, and use a secure online booking system with upfront pricing—so you always know what to expect. Our friendly support team is available 7 days a week to help whenever you need it. Download the app on iOS or Android, or book directly from the Web. With Poparide, you can feel confident every step of the way.
Kanada
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Awful experience. I booked commute over 1.5 months ago. 2 weeks ago I was refunded for my booking. No information from the company, no plan to resolve the inconvenience. The driver i had booked with reached out and said his account had an issue and was resolved so I could rebook. Which I did. Now two days before my drive to Montreal, cancelled AGAIN. I have flights to catch. This is a terrible last minute stressor. I would never recommend this company or service to anyone. It is clearly unreliable.
* edit* in response to companies comment below. Someone did reach out they offered me a $5 credit for the inconvenience.

Vastaus yritykseltä Poparide
Great service, im a frequent user of there's and will be again.

Vastaus yritykseltä Poparide
Poparide is very help for the ride takers and givers both. I've used their web and mobile both apps, it is very user-friendly and easy to us.

Vastaus yritykseltä Poparide
Love pop a ride!! Meet amazing people and saved loads of money and time

Vastaus yritykseltä Poparide
My experience with Poparide has been mostly positive.
The app is user-friendly and rides are easy to book.

Vastaus yritykseltä Poparide
Have used the app couple of times. Excellent

Vastaus yritykseltä Poparide
Poparide has proven herself over years on safety persons and her selected drivers. 👍

Vastaus yritykseltä Poparide
Very nice, all the people coming with me jn the car where very nice people. This app, let you know about whom will you take in the car and have more information in case that something will happen. Very very good app for drivers and passengers. The app makes sure that payments go true and also protects the passengers in case that driver doesn't show up.

Vastaus yritykseltä Poparide
Mr Omer is a very hyperactive driver, disrespectful, and arrogant
I. On the 5th of march, 2026,He drove to a gas station, left passenger in his car, took his prayer mat without saying a word , went to pray, am not against his religion, I mean I love praying, left us for over 15mins in the car, he came back, I was expecting him to apologize, but he did not say anything, what he is was " in 25mins we will be in kingston" and i replied really?, he said nothing, I did not write any review, because I felt maybe he had a bad day then
I finally confirmed Yeasterday that he is terrible man, after he thrown money on one of his passengers, terrible experience, I was shocked and terrified, because his level of aggression is not save for someone driving a passenger,
Yeasterday was off for me, I draw my conclusion that mr omer is not a nice person, he was suppose to drop me off at don mills according to his description, he did not ask anyone in the car, i mean other drivers would ask everyone their destination, only for me to find myself in a far distance from my home, I spent Xtra $100 for Uber just to get home because it was already traffic time. Popride should talk to popride drivers to be respectful, some of the drivers are very rude and they dnt care. I had a very bad experience Yeasterday.It was terrifying.

Vastaus yritykseltä Poparide
Used it just for a couple of times, so far im very satisfied with the experience.

Vastaus yritykseltä Poparide
I have been using Poparide for more than 2 years now as a driver and as a rider too. This is an amazing app and service. I highly recommend this app.

Vastaus yritykseltä Poparide
I just had a ride with Karim from Montreal to Ottawa and it was extremely unsafe. First of all we left at 5:00pm and arrived at 8:10pm and there was not even traffic it was because we got lost. I fell asleep for one hour and then woke up when we were at a gas station and he went for a smoke but i have no idea what he smoked because it didn’t smell like nicotine or weed but it was after that we got lost so he was definitely high. We get back on the road after the gas station and we end up going on the route back to montreal. I saw the signs and then asked how far away we were from getting there because i was really worried and he said 20 minutes but then he turns around gets on the right highway to get to ottawa and i looked on my maps and we were 1h15 minutes away so then at the end of the ride he tells me that if i hadnt asked how far we were we would’ve went back to montreal cause he got confused. again he was definetly high the whole situation is so suspicious and he was driving so aggressively and fast after the gas station, he was tailgating drivers until they moved and cutting up. there was another lady in the car with her kid and she didnt even speak about anything which really surprised me how she wasn’t concerned for the safety of her kid. btw im a 18 year old university student and im definitely more shy so i was scared to say anything and honestly when we got lost i thought i was getting kidnapped especially with the mom not even worried about anything it really freaked me out.

Vastaus yritykseltä Poparide
Poparide is a great ride-sharing platform easy to use, reliable, and efficient. What stands out is their transparency and customer support: claims are handled very quickly and professionally, which builds a lot of trust. Overall, it’s a convenient and cost-effective way to travel

Vastaus yritykseltä Poparide
I’ve never had an unreliable experience on the app, and I appreciate that these rides are much cheaper than buses and trains within Ontario.

Vastaus yritykseltä Poparide
Pop a ride, you disappoint me. Because I didn't know who was charging me through my bank I requested a chargeback on the credit card. The trips were booked by mistake and cancelled immediately and I believe I sent reasons for the cancellations through the app.
The car and driver I finally got was frightening and the car was full of garbage. Then you blocked me because I missed your 1 day window to reply. I don't check my email everyday pop a ride. Then out of the blue you tell me I have breeched your agreements and am never allowed a pop a ride account again in the same email thread you asked me to respond to the requested chargebacks...? Keep my $45 dollars, I am happy to find a another way to travel.

Vastaus yritykseltä Poparide
Ive book 3 times the whole day without any single reply. Why bother to post the ride if the driver doesn't even reply to messages.

Vastaus yritykseltä Poparide
Très bonne application je vous le recommande vivement

Vastaus yritykseltä Poparide
I really appreciate this app, cos it’s very secure and helpful for managing interaction with passengers, giving some précisions on time and place to meet. But, try to pay the driver on time please, cos money’s taking longer. It should be maximum 24h after the ride. Thanks.

Vastaus yritykseltä Poparide
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