AVOID AT ALL COST. Ordered item 4 weeks ago and still not shipped. Shop App states awaiting details for tracking. Emails and phone calls completely ignored. In process of getting a refund through Klar... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... Näytä lisää
Yritys on vastannut
A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... Näytä lisää
Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... Näytä lisää
Yrityksen tiedot
- Putkityötarvikkeet
- Kylpyhuoneen remontointi
- Kylpyhuonetarvikeliike
- Tee se itse -kauppa
- Lämmityslaitetoimittaja
- Jäähdyttimet
Yrityksen kirjoittama
Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.
Yhteystiedot
Unit 1-2, 660 Chester Road, B23 5TE, Birmingham, Yhdistynyt kuningaskunta
- 01213508188
- info@plumbhub.co.uk
- www.plumbhub.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 17 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ignore stated delivery time.
Ignore their stated delivery time.
Ordered a Radiator showing as ‘in stock’ order confirmation gave 3 business days.
Ordered on a Tuesday. So that should have made Friday latest for delivery.
Monday I call Plumbhub - Person I need to speak to not available, he will call me back. Hour later same again. Another hour later I call again ( not best pleased ) to be told that the they guy had only just come back from holiday and the radiator would be with me, guess what - in 3 business days. They had to order it from their supplier who delivered direct. So for nearly a week they hadn’t ordered it as the guy was on holiday. No apologies, no call backs. They even failed to respond to my email about their system failed to process a discount code they issued me!!
A shower of Sh….
Use them knowingly !

Vastaus yritykseltä Plumbhub
The let down was the delivery
The let down was the delivery , he parked on the opposite side of the road and wanted to leave it there for my husband to get it in the house alone. It’s a triple 500x 2000 radiator very heavy for 2 let alone 1 . Very begrudgingly he assisted

Vastaus yritykseltä Plumbhub
Just avoid
Terrible company agents were really rude on phone . . Pretending to call before three as apparently there's there next day delivery window. . And then promising the driver would call me to give me a hours notice as the delivery was then delayed due to this . . He didn't and just arrived and wanted a signature for the goods but advised he didn't have a pen for it . . But I couldn't receive the goods without a signature . . Absolute joke
Great value
Much cheaper than another site selling the same product which is quite bespoke. Called to arrange delivery date. Easy to use.

Vastaus yritykseltä Plumbhub
Small order
Small order: Speedfit removal tool. Came very quickly, at a reasonable price and with sensible postage. Good efficient company, would order form them again. Thank you.

Vastaus yritykseltä Plumbhub

Vastaus yritykseltä Plumbhub
Item not delivered
Item not delivered. Evri tracking says expecting delivery for over a week.
Efficient Staff
Been meaning to write this for a good few weeks now. I ordered a Reina Scalo radiator but unfortunately Reina let these guys down as they had discontinued it and didn't have any more in stock. Plumb Hub reimbursed me straight away the next day. I was initially concerned the money hadn't been taken and I can't remember who I spoke to but a really helpful guy explained what had happened and he genuinely wanted to quickly sort the reimbursement out before he went home. I appreciate I never actually bought anything from them in the end as I couldn't order a replacement due to them not having the model I wanted on their website. However, I wouldn't hesitate to give them another go as I'm pretty sure some other companies would have sat on the refund money for quite some time.

Vastaus yritykseltä Plumbhub

Vastaus yritykseltä Plumbhub
Brilliant Customer Experience
A people thing, friendly & showed empathy and understanding and didnt talk down to you

Vastaus yritykseltä Plumbhub
Great customer service
I moved home and my old address was on the delivery notes, I emailed customer services and they sorted the delivery enroute, great product and even greater service.

Vastaus yritykseltä Plumbhub
PERFECT
My central heating system is brilliant but over 40 years old. I was mortified to break a thermostat control and worried. But I found the part I needed straight away on plumbhub and it was perfect. Thank you for saving me thousands. Part arrived quickly and well packed. Great price too . Please for any part use Plumbhub

Vastaus yritykseltä Plumbhub
Great find
Great find. Products arrived quickly and friendly, knowledgable staff. Check them out!

Vastaus yritykseltä Plumbhub
Sent me wrong item
Sent me wrong item, phoned you twice to resolve it!, an email also was sent to you as instructed. You said it would get sorted but nothing done. Now I've paid about 9 pounds for 1 rubber washer! Not happy!
Seriously poor service / comms
So, I'm 11 days into a 3 day delivery promise. I contacted you (via your website info email) 4 days in, you did not respond.
I rang 4 days ago and complained; the goods were now out of stock but coming in a day ago.
I also sent an email 4 days ago to your info email address (yet again NO response).
Why bother having a info email if no one reads them/respond.
Still eagerly awaiting the item; you said it would be sent 24hr priority on Wed 1-2 days ago.
Been without heating now for 11 days.
Am I disappointed !!!!!!!

Vastaus yritykseltä Plumbhub
Some initial problem getting the FRANKE…
Some initial problem getting the FRANKE kitchen tap. ~ At the best price.
Happy to report all sorted now
Would use again.
I don’t like giving poor reviews…
I don’t like giving poor reviews however I’ve given up with this company
I ordered a radiator which was having to be made so I knew it was going to take around 10/12 weeks to arrive
Each time I contacted the company for delivery date I was told they would look in to it and get back to me I contacted them on 4 occasions and got no real response
When the radiator arrived it had a 3 to 4 inch scratch on it and two other chips on it I showed it to the driver who agreed it was damaged.
I spoke to the company and they said that they would credit the delivery cost @£50.00 they said that they would ring me with a mobile number so I could send over the pictures I had taken and they haven’t done that either again very poor
I don’t expect to ever see the credit the whole experience has been very disappointing
Double panel radiator.
Was exactly what I ordered, delivered to my door and done in a timely manner.
Radiators arrived damaged with dents and bent side panels
Radiators arrived damaged with dents on the side panels that had been bent and dislodged, ripping out the retaining screws.
They showed no interest of concern in the damage caused in transit or how this would be sorted out
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