Pith & Stem Arvostelua 367

Teriffic solution for WFH! The packaging for shipment was superb - everything arrived in top condition. The instructions were clear, parts well-labeled, and panels perfectly milled for great assembly. I'm very happy with the desk!

My desk hasn't stayed closed since I purchased it. It doesn't lock properly so it just falls back open. Unfortunately, customer service has been difficult to deal with. First they somehow sent me a new lock that wasn't compatible with my model. Then after that, they claimed they sent the correct lock, but I haven't received it and it's been nearly a month. In the meantime, the desk is permanently in its open position, which defeats the entire purpose of the desk.

Just what I was looking for. Fantastic quality and easy to mount on the wall. Highly recommend it.

The product is everything we wished for from a desk. Looks very good when closed, allows us to shut down after finishing work by being able to hide the screens and work setup at the end of the day. The materials are high quality and the desk was easy to mount. We had some small issues with some pieces being damaged during transit, but the team has been very responsive and eager to find a solution once we communicated the issue.

Great item, well done, good service, delivered at time

Delivery was within the expected timelines. However the product, despite the clever design, is quite cheap. They didn`t provide with the correct mounting hardware, the masonry wall plugs included are inadequate for the screws provided.
Moreover the locking mechanism is not working properly, it seems the screws are too short. Hope at least it will last few years.

Excellent product, well made, and works perfectly for what we need.

The desk I ordered was around £400 which to me is a decent amount of money for a desk, it took 7 weeks to arrive which is fine it was neat to Xmas, when it did arrive the quality was so poor, chips and manufacturing dents not what you would expect.
Customer service was v good and give me a big chunk of money back to keep the desk as I really didn’t want to wait more time for it to be collected and another one shipped.

After searching high and low for a desk that would fit in my son's box room and allow him space when not in use I stumbled upon Pith&Stem. What impressed me was their take on quality and customer satisfaction. Our desk arrived and I built it in about an hour and a half. Fitted the bracket and hung it. It is sturdy and impressive when closed. Only negative was that the routing for the lock mechanism had been cut too deep so I had to build it up so it was flush and would close properly. Aside from this minor adjustment it is wonderful

I have been a happy user of my Droptop Light for over a month now. They're pricey compared to the competition, but you can immediately tell upon arrival that it's a quality item too - built for precision, built to last. The instructions are super easy to follow to assemble it and put it on the wall, and it comes with high quality fixings you can depend on. My desk feels rock solid and I'm very satisfied :)

Absolute game changer! Chose the Classic Single 32”. Provides ample space for all my needs and has provided me with a welcoming workspace - I actually look forward to working there. Not cheap but good quality and build.

Update:
After my initial review, they contacted me within 24 hours to clarify the photo positioning and informed me that my desk would enter production and be delivered within three weeks. It arrived at the end of January, about eight weeks after ordering.
Communication could be improved, and I’m also a bit disappointed that the screen cannot be adjusted in height.
Overall, at the moment, I’m happy with the product.

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Zero customer communication
End of November (6weeks ago) I ordered and paid for a DropTop (1600EUR before tax). They mention that they will reach out in 1-2 days regarding the uploaded photo for final positioning. I reached out myself already several times regarding this as well as if my order is well received and if any indication for delivery can be given via email and social media (always getting message that they will respond in 1-3 days) but never received any response... With the total delivery time of 7-9 weeks I find this quite troublesome, so not sure if and when I will finally hear from them...

Great idea, well designed and produced!

Really good experience start to finish, good workmanship and if you buy the monitors and dock, it’s all wired perfectly for you.

The desk is fantastic and made very well. The installation was fairly easy and the instructions are well made and easy to read. It made building the desk very easy.

We purchased the drop top 24 duo light and everything works well together.

Very happy with this purchase and would highly recommend.

Incredibly great and professional company! The whole process went absolutely perfect and also interaction with customer Service was great.
The DropTop I purchased for my Home Office place is one of the best buys I ever made and has drastically improved my life since I have a fully functional work Space now. My Apartment is quite small and that is the only thing that would Work. I am so happy!Absolutely recommend it!!!

The product is fantastic and it really is a life changer for my daughter for whom it was bought. When the desk was originally put in, I thought the lock wasn’t working properly. I messaged the company and a new lock was sent by return. It turns out it was me that was at fault not the lock! The desk is really really well built and the customer service is excellent.

The desk is nice. The low rating is due to having paid extra to get North American Power outlets and received power hookups for another country. It would have been nice to get what we ordered/wanted.

What a great, amazing product.
Installation is simple and easy.

I leave in Belgium and forgot to include the customs tax. After calling customer care they explained everything in detail.

We've recently downsized and I was struggling to work out how and where to have a WFH desk. I spotted Pith & Stem via Instagram and felt their DropTop could be the answer.
And it is! The whole process was smooth and straightforward, with updates on my order and delivery, and invaluable information regarding fixing the (very heavy!) desk on the wall.
I was able to place my desk at the perfect height for me, it was great having the monitor already in place, and there's plenty of space to work on and for stashing my hard drive, keyboard etc when I want to shut up shop.