Going through a tough time at the moment I need a little bit of breather. Simon was able to accommodate my hardship factors of the current situations of my relationships and family. The extension has... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Hi sheryl & Divya I would like to say from both myself and my wife thank you being absolutely amazing with the internal finance for our home loan. I would highly recommend both of you... Näytä lisää
Yritys on vastannut
Excellent support when needing assistance in a difficult time, Lisa was able to work with us in coming up with a solution to our situation that was an outcome that relive so much much stress. They hav... Näytä lisää
Yritys on vastannut
Online banking is flaky and pathetic. They love to over communicate via snail and email, but half the time the communications are erroneous. They draw the wrong mortgage payment amount from the Offset... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Rahoituslaitos
- ja myös
- Asuntolainan myöntäjä
- Autorahoitus ja autolainaa
- Muut kuin pankin rahoituspalvelut
Yrityksen kirjoittama
We were established in 2000 to help Australians achieve their financial dreams by providing flexible financial solutions that factor in the ups and downs of real life. Since then, we’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand.
Yhteystiedot
Australia
- www.peppermoney.com.au
4,7
Erinomainen
977 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 88 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Always been easy to deal with
Always been easy to deal with.
Able to refinance when new car was required
23. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi Mezzy,
We're delighted to hear you've always found Pepper Money easy to deal with and that we could help when it was time to refinance for a new car.
We appreciate your continued trust and thank you for choosing Pepper Money.
Kind regards,
Mile
I have had an easy experience with no…
I have had an easy experience with no issues
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi Svan,
We're delighted to hear you've had an easy and hassle-free experience with us and we thank you for giving us 5-stars!
Kind regards,
Mile
The lady on the phone to me today was…
The lady on the phone to me today was outstanding, thank you much for this service
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi Diane,
We're so pleased to hear that the team member you spoke with provided such outstanding service.
We appreciate you taking the time to share your experience with us.
Kind regards,
Mile
Vastaus yritykseltä Pepper Money Australia
Hi,
We appreciate you giving us a nice review.
Kind regards,
Mile
Great company ,gteat service easy to navagate
Good communication great service happy with my home loan
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi Lianne,
We're so pleased to hear you're happy with your home loan and that our communication and service met your expectations.
We appreciate you taking the time to share your experience with us.
Kind regards,
Mile
Keep up the good work
The company is always accurate and precise. And very easy to contact. There is many avenues in which one can take to access their loan or make changes.
They Friendly staff and never had any issues what so ever. All round great company and would recommend to anyone
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi Luke,
Thank you for such a nice a review! We're delighted to hear that you find our service easy to access, our team friendly and helpful, and that managing your loan has been a smooth experience.
Kind regards,
Mile
Willing to help with changing…
Willing to help with changing circumstances, easy approval process
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi,
We appreciate your trust in Pepper Money and thank you for sharing your experience with us.
Kind regards,
Mile
No fuss lending and easy to deal with
No fuss lending and easy to deal with, great customer service
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi Andrew,
We're delighted to hear you found the lending process straightforward and our team easy to deal with. It's wonderful to know we were able to deliver.
Kind regards,
Mile
Vastaus yritykseltä Pepper Money Australia
Hi Mark,
We appreciate you giving us 5-stars!
Kind regards,
Mile
easy to deal with
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi Bonny,
Thank you for your 5-star review.
Kind regards,
Mile
Customer service is awesome
Customer service is awesome. The staff was with me all the way until I received the fund.
Pepper money has approved me twice already when other lenders rejected or declined.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi James,
We're thrilled to hear that our team supported you every step of the way and helped make the process a positive experience.
Kind regards,
Mile
Pepper Money is by far the best bank…
Pepper Money is by far the best bank for all your lending needs because they treat you like a human and not a number.
Have options if things change regarding your circumstances and have solutions that work.
I could always get hold of them, I cannot recommend them enough
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi Heidi,
Your recommendation means a great deal, and we truly appreciate you taking the time to share your experience with Pepper Money.
Kind regards,
Mile
Pepper Money was amazing for my…
Pepper Money was amazing for my situation and got my home loan sorted out very quickly. I had a really great experience using them and have already recommended them to family and friends interested in purchasing their own homes.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi Ash,
Thank you for sharing your experience! We're delighted to hear that we could help get your home loan sorted quickly and that the process was a positive one for you. It means a lot that you've already recommended Pepper Money to your family and friends.
Kind regards,
Mile
Prompt
Real assistance when all other leaders drag their feet to approve
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi Steven,
Thank you for your feedback. We're pleased to hear that we could provide the support you needed when it mattered most.
Kind regards,
Mile
Great company and you speak with real…
Great company and you speak with real people very easy to do business with
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi,
Thank you for a lovely review, we appreciate you giving us 5-stars!
Kind regards,
Mile
don't often write reviews for finance…
don't often write reviews for finance companies, but Pepper Money deserves recognition for how they treated me during a very challenging financial period.
Life doesn't always go to plan, and when my circumstances changed, Pepper worked with me respectfully and pragmatically rather than making an already stressful situation worse. Their hardship team communicated well, listened, and helped me through a difficult time. That level of empathy and professionalism made a real difference.
My main criticism is the online customer portal, which has historically been quite clunky and difficult to navigate. It has improved over time, but I think there's still room to make it more modern and intuitive so customers can more easily manage their loans and access information.
Overall, my experience has been a positive one. Good customer service is often measured by how a company treats people when things go wrong, not just when everything is running smoothly. On that measure, Pepper Money has earned my respect.
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi Brian,
We’re honoured to have earned your trust during what sounds like a very challenging period.
We’re particularly pleased to hear that our hardship team was able to support you with empathy, respect and practical solutions when you needed it most. We understand that financial difficulties can be stressful and helping our customers navigate those situations with care is incredibly important to us.
We’re grateful for the opportunity to have supported you and wish you all the very best for the future.
Kind regards,
Mile
Service is great
Service is great, online portal helps keep track of loan easy without having to call up all the time. We have nearly completed our 7year lone with pepper money and couldnt fault them through the whole process.
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi Tamara,
We're thrilled to hear that you've enjoyed great service throughout your journey with us and that our online portal has made managing your loan simple and convenient.
Kind regards,
Mile
They appear to be a very helpful…
They appear to be a very helpful service to the community with manageable loans available and easy application available and value for money a very good service.
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi Michelle,
We're pleased to hear you found our loans manageable, the application process easy, and our service good value for money.
Kind regards,
Mile
Pepper Money worked within a tight time…
Pepper Money worked within a tight time frame to secure full finance approval. Our experience with staff members was positive and we have no hesitation to recommend them to other people looking for a fast practical solution to get your loan approval.
22. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Hi,
We're glad to hear that our team was able to work within your tight deadline to secure your finance approval and provide a positive experience along the way.
Kind regards,
Mile
left an impression
I just wanted to share how impressed I was with the customer service I received today. The representative was incredibly polite, clear about my options, and made the whole process feel easy. I ended the call feeling relieved and genuinely supported. It was one of the best customer service experiences I’ve had in a long time. Thank you.
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pepper Money Australia
Thank you for your kind words. We're delighted to hear that you had such a positive experience and that our team was able to make the process clear and easy for you. We appreciate you taking the time to share your feedback.
Kind regards,
Ceejay
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