Park Inn by Radisson Arvostelua 

Egentlig et udemærket hotel, men jeg er ikke sikker på, at jeg vil komme igen.

På trods af at hotellet allerede har trukket pengene for de to dobbeltværelser, jeg havde booket, har de derudover også reserveret et tilsvarende beløb på mit kort. De penge er derved frosset og ikke til rådighed på min konto. Dette har stået på i en uges tid. Jeg har gentagende gange ringet til Park Inn’s økonomiafdeling som fortæller mig, at jeg skal væbne mig med tålmodighed.

Det kan ikke være rigtigt, at dette er “normal procedure”. Hvorfor reservere og gøre patent på nogle penge, når gæsten allerede har betalt?

Just had "Afternoon Tea" at Park Inn York. This had been held over for 18 months due to Covid 19 but, I must say. well worth the wait. We were the first customers for afternoon tea since restrictions were partially lifted. The staff were so helpful, the view over the River Ouse superb and the quality, and quantity, tremendous. Well done and thank you.

This hotel is located well and near amenities in York centre...
Very helpful staff who were so helpful and friendly...
Richard kindly upgraded us to a room with river views which was lovely..
Would Definitely recommend this Hotel...

Incredible price-quality ratio!

Staff speaks great English, rooms are clean and renovated. Very pleasant experience, would not hesitate to stay again.

Absolue professionals! Top clean! Top smileys and my breakfast with pick toi go system Amazing! I juste wanna Come back ! Thank you

The atmosphere is helpful and kind. I forgot a file on health info there and the cleaners saved it and the helpful receptionist “Githa” tracked it down for me and called me when she found it. It meant the world to me. If you need help they are there for you.

Website was slow and not user friendly

Became a radisson member and not given a members discount

Website promised a discount for 3 or more days, again this was not given

Booking was more expensive than booking.com

Customer service at Radisson were unhelpful and defensive. Would not recommend or use this company again.

If I could give it a 0 rating I would. Upon checking in the agent charged us the incorrect amount. Instead of facing the fact that she made a mistake she processed an unauthorized payment blocking my card!!! When I went down the reception about this they said they couldn't do anything. They advised the payment didn't go through and made me make the payment again... Then I come home from my trip to find out the payment did come out and I was over charged!!!
It's now been a week since I stayed there and still saying they are investigating the issue even though they have sent a receipt which clearly shows an over payment!
Would not recommend this chain of hotels to anyone, stay away!!!

Ganske udmærket overnatningshotel. Savnede et skab og nogle skuffer på værelset. Ikke egnet til en hel uges ferie.

Worst service ever experienced. Would not recommend under any circumstances.

I have just stayed at the Park Inn Raddison Forshore in Cape Town. When I arrived I was tired and needed sleep so the gentleman on the front Desk his name is Walber really pulled out the stops to assist me with an early check inn. On the last night of my stay my shirt went missing. The staff in particular a gentleman by the name of Lawrence was extremely helpful and managed to find my T Shirt. The Front Office manager by the name of Thaitum managed to make it up to me with the inconvenience caused obviously this was a mistake and they do happen. Thanks to the 3 of you for your exceptional service and I will be staying at the hotel again. Just goes to show that staff do make a difference and these three individuals have been fantastic I cant thank them enough. Once again thanks so much the 3 of you have been awesome when it comes to looking after me as a customer.

Hotel is great staff are excellent but building maintenance is questionable. Stayed for over 60 nights and about 12 nights at best had working AC. other times I just froze in my room :/ I tell them about it but I cant keep saying it every week.. not really ideal

Other than that it's very nice :)

Terrible booking process. They have me in tears its so frustrating. I booked a room for me and my three children. They gave me only 1 bed. When I emailed them at info.abudhabi at parkinn.com they refuse to have ever received the email. Now they want to charge us more for a connecting room. They also let you choose your child's age from drop down menu of upto 17. They now are telling me my 15 year old is an adult. Why would your website allow you to choose upto age 17 when you say this is not allowed. Awful awful customer service. They pass you to hotel and and hotel do not help but try to sell you an expensive family room. Devastated.

very nice rooms and staff. 5 stars

Very nice room, nice shower and decent breakfast. Stayed here a few times and haven't had any problems.

I have tried to contact the hotel prior to my visit via email, but Radisson, Blu and Edwardian all refuse that this is one of their hotels. Don't get me wrong - the staff that work here are excellent. Housekeeping, the spa, the pool area, everyone was bang on, very respectful and always smiling.
Housekeeping had one slight slip up and I wouldn't have noticed it, but I dropped some coins into my dustbin, and as I put my hand in to get them, I felt something sticky, slimey, slippery. Upon further inspection of what I was touching, it was a used condom from the previous guest. The door on Room 626 stops at the door for several hours before closing shut; I'm one of those people who walks in and doesn't worry too much about the door, but as I slept at 2:00am - I did wake up from my sleep when the door decided to fully shut. There is also no opening window in any of the rooms, which means that if it is a warm-ish day or night, good luck trying to get a good nights sleep.
I made a passing comment about this to one of the staff, who said they would speak to their senior and come back to me, to no joy, unfortunately.
The only unfortunate problem is that it is close to where I work and Manchester Arena is right opposite, which means I have to stay here several times a year.

Great hotel, very tastefully decorated room, immaculately clean, polite friendly staff, lovely pool and spa facility's, great value for money I will be back, My only criticism and reason for not giving 5 stars was that the safe didn't work in the room and no room service menu in the room either, other than that pretty much perfect.

Kan absolut ikke anbefales! Der er beskidt på det faldefærdige hotel og fyldt med svamp i brusekabinen. Det er noget svineri. Noget personale var imødekommende, andre virkede ugidelige og som om de ikke havde lyst til at være der. Spild af penge.