Packingboxes Arvostelua 

I ordered several plastic furniture coverings to protect from dust and renovation work. They arrived promptly but one had been used, a couple of holes and some stretching. I contacted Packingboxes and without any hassle my whole order was replaced! Hayley was quick to get on it and sort it out. A great company attitude and I will certainly recommend them.

Ordered a full set of moving boxes for a 2 bedroomed house along with 2 x 3 seater sofa covers, 1 x 2 seater sofa cover and a double mattress cover at additional cost. The matress cover when unrolled was so filthy big black bits flew all over it and when tried to hoover off, some were damp so complete mattress (only 3 months old and cost £500. Now needs a complete clean). Not prepared as a result to even try the sofa covers on a 3 piece suite that I saved up for years for! Boxes received were 9 in total plus the box they were delivered in. Tiny and the tape does not stick at all. Complete waste of money. Do the trip to B and Q for decent sized boxes and inflated bubble wrap at half the price.

This is the third time I have used this company and have been very pleased with the products and service they provide

Got exactly what I wanted to protect my sofas

It's ironic that my inbox is so full of reminders to review this company. Are you sure you want my review that badly? Well, here it is: this is a hopeless company.

My order arrived with two thirds of the order missing. No correspondence to say so, explain why or notify me when the rest would arrive; I had to chase. Eventually more of the order arrived. Cue more chasing for the remaining missing items. After waiting a decent amount of time and yet more chasing, I decided to give up hope of ever receiving them and instead pursued a refund. No sign of that. More chasing. I continue to wait, possibly in vain.

The entire operation seems imbued with a couldn't-care-less ethos (although in fairness those I have reached on my numerous phone calls have at least tried to be polite and helpful). But a lousy experience overall, and a company entirely worth avoiding.

Not delivered, not responding to emails / voicemails. Assume have been scammed. FFS

Awful, don't bother! Sent damaged boxes which were damaged before they were packed (not in transit). Jus completely useless cardboard. Contacted them and they've said I will get an email when replacement is dispatched but A WEEK LATER still no confirmation of any replacement boxes. We move in 2 days. Absolutely useless a waste of time and money!!! You've been warned....

I needed two sturdy boxes for packing guitar amplifiers in for collection, and these are perfect as they're robust and a snug fit

Boxes delivered early and were bigger than expected which is a bonus.
The price of the boxes were very reasonable as well, I will definitely use this company again.

Terrible organisation - I ordered on Wednesday mid-afternoon and paid for next day delivery (which was being advertised and well within the countdown clock on the website.) Thursday, no boxes so I rang and they said they had booked the courier but they would be there on Friday. Friday came around - no boxes so I asked them to refund which they agreed to. Monday I got an email to say they were 25 stops away and they would be delivered - I said no as the deadline was missed. They refused to not deliver so delivered them anyway. So I had to ring them again to arrange a collection the next day. The worst customer service I've ever received and I'm a Vodafone customer so that's saying something

It was straight forward to order on line and within 48hrs the boxes had arrived, wrapped in large polythene bags which will also be useful during the moving process.
The wardrobe boxes were excellent, much taller than some I had from a different supplier, the 'packingboxes' ones were tall enough to take dresses and coats instead of just shirts, midi skirts and blouses.

Poor customer service: no response to my complaint. Delivery took longer than promised and items either arrived damaged or missing. Generally, the boxes are weak, plus an awkward size for most household items. Plastic boxes arrived damaged and unusable, plus not the correct size as advertised. Will not be using this company again.

This company has gone downhill and it’s disappointing. I ordered boxes for next day delivery because I was moving so everything is time critical. They didn’t dispatch until the day after they were supposed to arrive. I had sent an email the day before to cancel because they hadn’t been dispatched but they ignored and sent them anyway knowing I would have left. There was no one to receive the parcel and was left on the porch by the courier. They finally replied to my email saying I’d have to beat the cost and hassle of returning the order if I wanted a refund. Thank goodness I used my credit card and have initiated a chargeback. Their website is plastered with messages of next day delivery if you buy by a certain time. It’s false advertising! Will never use again. It’s like the whole team has lost the passion they once had as a business.

Website is easy to navigate and information is clear. Ordering is easy and they delivered on time. Thank you.

Paid for express delivery window and did not arrive until days end and when it did turn up the accessories were not there. A whole day taken off work wasted and still not able to pack due to incomplete order. Called customer service refunded only for the express postage fee and £15 for the missing accessories. No consideration for the financial loss incurred and inconvenience due to their poor customer service. No effort on their part to make amends. Don't use this company.

We ordered a pack of 10 medium packing boxes from Packingboxes.co.uk on the 25th of April at approximately 15.00. Unbelievably, they turned up the next morning at 09.00!! This level of service was an extremely pleasant surprise considering the service was FREE OF CHARGE!! Why can’t others or indeed everyone offer such fantastic levels of service. 5 stars doesn’t even come close.

Simple to order, arrived quivkly. Only made up one box but it seems sterdy enough. Could maybe do with more bubblewrap over tissue paper but thats about it.

The boxes were delivered quickly and in perfect condition.

very good service really good price very fast service
would use again if needed
eddie

This company always provides good quality products at a very reasonable price. The delivery was very speedy too, which is great when you're needing to pack up your house for moving!