Used them seven years ago and had a brilliant experience, so bought boxes again this time. Ordered boxes Friday for next day delivery, so they should have been here Monday. Messaged at 4pm aski... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Strong, good quality boxes. We had paid for next day delivery but DPD had an issue and it was therefore delayed. The Direct team were responsive, refunded the postage and arranged for DPD to prioritis... Näytä lisää
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Needed boxes for packing ,Direct Global were fast and efficient.good quality boxes, right size so you don’t overfill with heavy items. Have placed 2 orders and have recommended to friends who require... Näytä lisää
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I found the boxes to be sturdy, and well-aligned when assembled following the clear directions printed on the aclual boxes. The 'fragile' tape supplied on a large roll is very strongly adhesive and j... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Direct Global Trading Boxes
Yrityksen kirjoittama
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We really are passionate about cardboard...
Direct Global Trading Boxes is a family-owned, mail order business based in the heart of Yorkshire. Back in 2016, we became really excited about cardboard! Fast forward to today and millions of boxes and thousands of house moves later, we’re still in love with the stuff!
Our cardboard boxes are made right here in God’s own country! We’re proud to use 100% recycled materials in our boxes meaning that our boxes are 100% recycled, 100% recyclable and 100% reusable. Now that’s pretty amazing, even if we do say so ourselves!
Over the next few years, our aim is to continue to be clever with cardboard as we introduce new and innovative products to our range – all in the name of making your lives easier!
Yhteystiedot
Unit 9, Strafford Industrial Park, Gilroyd Lane, Dodworth, S75 3EJ, Barnsley, Yhdistynyt kuningaskunta
- 01226388889
- info@directglobaltrading.com
- directglobaltradingboxes.co.uk
4,5
Erinomainen
713 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great last time, really poor this time
Used them seven years ago and had a brilliant experience, so bought boxes again this time.
Ordered boxes Friday for next day delivery, so they should have been here Monday. Messaged at 4pm asking where they were to be told they had been damaged in transit and they sent me a picture. Had I not chased it I don't think I'd have found out!
So now I have to drive a long way to the nearest town to get overpriced boxes from a shop and it's extra hassle when we're moving on Thursday!
Very disappointing as they were so great last time I moved!!
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Rebecca,
Thank you for sharing your feedback. I’m so sorry to hear your boxes were damaged whilst with the courier.
Unfortunately, without an order number we are unable to locate any previous correspondence. Please feel free to contact us via our email address if you feel that this matter wasn’t resolved.
Apologies again for any disruption this has caused.
Many thanks,
Emily
Direct Global Trading Boxes
Awful company
I'm very unhappy with my experience with this company, which is absurd given the lack of negative reviews they receive. I purchased some of these boxes through B&Q, as they were a verified seller, and all of their reviews were great, and the boxes seemed really great quality and exactly what we need for our upcoming house move. I placed my order on Tuesday due to the 'free next day delivery' on this item and as I ordered past 12, it meant that it would be the following day and they did not arrive on Wednesday, or Thursday and not Friday either so I got in touch and the tracking had not even been updated, the order had been in the 'process' but had not been despatched and I got in touch and got a simple 'oh sorry this order was not fulfilled' yet I had paid for it and was expecting delivery two days ago as stated at checkout and via email? They asked if I wanted a replacement or a refund, and I said that if they could be with me by the weekend, then a replacement would be fantastic, but they could not offer this, so they processed a refund. I then made the grave mistake of ordering with the same company but through Amazon, as that also stated they would be delivered the next day, on Saturday, 7th March, and did they turn up? I got an email to say they're delayed and not due till the 11th March. I'm hoping to receive the boxes by this date, as Amazon offers refunds on orders later than three days, if not. I am very disappointed with how my experience has been despite not a single bad review, so I wonder if my review will exist or if it will be deleted/removed.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Laura,
Thank you for taking the time to leave a review. I’m sorry to hear about your experience on this occasion.
I'm sorry to see there was an issue with your B&Q order and this was not delivered as expected. We understand how disappointing it is when orders don't arrive as expected. Please be assured a full refund has been processed for this order.
We really appreciate you re-ordering through Amazon. If you’d like us to look into the delivery of this order, we’d be happy to help, just provide the order number. If the issue is still ongoing, please do let us know.
Please be assured we never would, nor have the ability to, remove and/or alter reviews on customers' behalf.
Apologies once again for any disappointment or disruption caused.
Many thanks,
Savannah
Direct Global Trading Boxes
False advertising
False advertising. Bought these boxes in a rush, advertised as large, but they're a fraction of the size of the actual large boxes I have been using, they are actually only slightly bigger than the small boxes I already have. Absolute waste of my money and failed to provide the tape advertised, offered partial refund for the lack of tape, but ignored my comments regarding box size and false advertising.
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi,
Thank you for sharing your feedback. I’m sorry to hear that you were disappointed with your order.
As we offer a range of boxes sizes, the box dimensions are typically included as part of the listing. Please feel free to contact us if this was not the case and we'd be happy to look in to this for you.
We appreciate it is frustrating when a product doesn’t arrive as expected so I’m very sorry for any disappointment caused.
Many thanks,
Emily
Direct Global Trading Boxes
This is a wonderful business to work…
This is a wonderful business to work with and i cant recommend them enough.
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Martin,
Thank you so much for your positive review! We’re so glad to hear that you have had a great experience and you would recommend us!
Many thanks,
Emily
Direct Global Trading Boxes
Very satisfying experience with Direct…
Very satisfying experience with Direct Global Trading. High quality paper boxes, effective and accurate delivery arrangement, and straightforward online ordering platform. Highly recommend!
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi,
Thank you so much for your lovely review! It’s great to hear that you were happy with the quality of the boxes and the delivery speed. It’s also very good to hear that our website was straightforward and easy to use.
Thank you for your kind support!
Many thanks,
Emily,
Direct Global Trading Boxes
Great box
Great box, perfect for moving or storing, handy and durable, I highly recommend it 👌📦🩷
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Kamila,
Thank you so much for your review!
I’m so happy to hear that you were pleased with our boxes and that you would recommend them. We hope you have enjoyed your order and your packing went well!
Many thanks,
Emily
Direct Global Trading Boxes
Poor quality
Purchased these boxes in late 2024 when I was packing out. The large boxes were used mainly to pack clothes and some files. They were put in storage unit for a year. Now that they have been delivered I can assess their quality: EXTREMELY POOR. Many boxes split or tore. Tape did not stick well. Too much external writing made ID-ing difficult. Other boxes purchased or scavenged from the shops fared much better.
27. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Cliente,
Thank you for your feedback.
I’m very sorry to hear that you found the boxes to be poor quality. As they’re made from cardboard, there can, unfortunately, be some minor deterioration when stored for an extended period of time, particularly in an environment where the temperature may vary over the course of a year.
Once again, please accept my sincere apologies for any disappointment or inconvenience caused.
Many thanks,
Emily
Direct Global Trading Boxes
Terrible Delivery Service & Attitude
Bought a set of 47 litre boxes from Direct Global Trading (DGTB) via their Amazon shop, ready for an urgent move. Waited in an entire day as promised, but no response from them or their chosen deliverer Evri when their schedule failed. Wrote to DGTB via the Amazon messaging portal to be told the following day that Evri would be delivering that day; that never happened either. Apparently, DHTB, Evri and Amazon can't manage this delivery between them, but offered it regardless. Waiting for a refund. If that doesn't come, then Small Claims Court.
Edit - DGTB have stated they'll process a refund, but we'll see. If you look at the other low-star reviews, you'll see how belligerent and argumentative DGTB are when they get criticised. It's the sort of inherent arrogance I won't suffer again from them.
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Ian,
Thank you for taking the time to share your experience.
I’m so sorry to see your order was delayed and didn't arrive when stated. We appreciate how disappointing and frustrating it is when items don't arrive when expected - we will be looking in to this with our courier. Please be assured a full refund has been issued for this order.
Once again, please accept my sincere apologies for any disruption caused.
Many thanks,
Savannah
Direct Global Trading Boxes
A first order, will definatly use again
A first order so was a little dubious as to what the quality of the boxes would be like. Ordered on Friday evening, arrived Saturday lunchtime and the standard is superb. Once I've packed up the boxes from this order I will be back for more. A proper business, thank you.
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Jackie,
Thank you so much for your positive feedback. We're so pleased to hear these arrived promptly and were everything you needed for your move. Thank you for continuing to support us!
Many thanks,
Emily
Direct Global Trading Boxes
Vastaus yritykseltä Direct Global Trading Boxes
Hi Diane,
Thank you for your lovely review! I’m so glad to hear that you’re happy with the delivery speed and I hope that you enjoyed your order!
Many thanks,
Emily
Direct Global Trading Boxes
Really great boxes
Really great boxes! I ordered twice and they came within a few days! The boxes are sturdy (occasionally the handles holes would tear but there are four on each box so it wasn’t an issue) Each order comes with tape which was so helpful and they stack really well! Would definitely recommend
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Jessie,
Thank you for your great review!
I’m so sorry to hear about the handles of the boxes, we really appreciate you bringing this to our attention, apologies for any disruption this may have caused. I’m so glad that you were happy with the boxes overall and that you would recommend us.
Thank you for your support!
Many thanks,
Emily
Direct Global Trading Boxes
Absolutely solid quality boxes
Absolutely solid quality boxes! Even love the small details on the boxes! Super fast delivery and great service! Will be using again on future!
6. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Sarah,
Thank you so much for your five-star review.
We’re so pleased to hear that you were happy with the quality of our boxes and with our delivery time. We really appreciate your kind and continued support!
Many thanks,
Emily
Direct Global Trading Boxes
I ordered boxes on the 28th of…
I ordered boxes on the 28th of November. It was a so called next day delivery. Today is the 4th of December, I am checking out of the hotel where I am holidaying. No box has come. I asked for a refund. No response! I am so annoyed! No one picks up the emails to read and respond promptly. I will soon be taking the matter up with the financial ombudsman!
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Joan,
Thank you for your feedback.
I'm so sorry to see their was an issue with the delivery of your order and that you experienced a delay in resolving this issue - this isn't our typical level of service and we would like to apologise once again for any disappointment or disruption caused. When looking at your order details, please be assured a full refund has been processed for this.
Many thanks,
Savannah
Direct Global Trading Boxes
Great quality
Boxes were delivered quickly. Great sizes & quality. Wasn’t sure how many we’d need, will definitely buy more from this company if we run out.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Jane,
Thank you so much for your positive review!
We're so happy to hear you were pleased with the sizes and quality of our boxes and thank you for your continued, kind support!
Many thanks,
Emily
Direct Global Trading Boxes
Packing Boxes
Delivery time was perfect, the boxes are exactly as described, and bring a little smile with the printed humour every time I tape the bottom, or should I say underside of the lorry 🚛. 😄👍👀
24. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Richard,
Thank you for taking the time to share your experience. So glad we could add an extra bit of humour to your move and you enjoyed the design of our boxes along with the perfect delivery. We hope your move went smoothly.
Many thanks,
Savannah
Direct Global Trading Boxes
Excellent service from Direct Global
My order of packing cartons and bubble wrap was delivered quickly. I have a mixture of large and very large packing cartons and they are light but strong and very easy to assemble and stack when full. I also ordered 3 large laundry bags which are large enough to take a duvet + pillow or a good quantity of clothing. All in all, a great service.
24. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Carol,
Thank you for your five-star review.
So glad to hear you found our boxes strong, easy to assemble and stack! We really appreciate you sharing your experience and hope your move went smoothly.
Many thanks,
Savannah
Direct Global Trading Boxes
Delivery was fast and very good deal
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Debbie,
Thank you for taking the time to leave a review.
Amazing to hear you're pleased with the next-day delivery service we offer and the available deals.
Many thanks,
Savannah
Direct Global Trading Boxes
Fast service great quality
Boxes arrived the next day, they are very good quality and excellent value for the price. I will definitely use them again.
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Esther,
Thank you so much for your positive review.
Great to hear you were pleased with the next-day delivery, quality and excellent value. We hope your move went smoothly and look forward to processing any future orders.
Many thanks,
Savannah
Direct Global Trading Boxes
Always quality products
Always quality products, quick delivery and reasonable prices.
Being a repeat buyer proves it.
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Richard,
Thank you for leaving a five-star review!
As a small business, reviews and repeat custom makes such a difference - we really appreciate this. Great to hear you were happy with your order, we look forward to processing any potential future orders.
Many thanks,
Savannah
Direct Global Trading Boxes
Great sized sturdy boxes
Great sized boxes, fit lots of stuff in and yet not too heavy or cumbersome to carry. They are quite strong when taped right and stack well. Delivery was quick.
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Global Trading Boxes
Hi Nina,
Thank you sharing your experience.
So glad to hear you're pleased with the box size and delivery of your order. We really appreciate you taking the time to leave a review.
Many thanks,
Savannah
Direct Global Trading Boxes
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