OptiSigns Arvostelua 

I ordered an Opti Stick, it was delivered on time. I had trouble pairing it, customer service worked with me to find the problem, which turned out to be my HDMI cable was bad.

The Support response to inquiries, 2nd to none. From the implementation on testing of these devices, your support and especially Gerardo Garza-Luna has been fantastic. Quick with responses, and already getting your request or question resolved. 5 Stars!

I was able to get my issues worked out quickly and with little problem, although I had a few. The reps were friendly and knowledgeable and I would recommend this service to others.

Called help desk and they reset. Started working while on the phone

Only took one call/email to resolve the issues I was experiencing with my display and get my project back on track. Excellent know-how support from the OptiSigns team!

Opti Signs is Fantastic. Not only are we getting what we need, but the price is more than reasonable. We have not had to wait for customer service to provide support. The hardware is simple, and the program is intuitive. We are excited to start our adventure with Opti Signs. We have been with them for almost a month, and there has been no downtime or surprises.

I am an affiliate of Optisigns. I have tried very hard to promote to many customers and spent a lot of budget to promote. They have paid commissions several times before but from the beginning of 2025 until now they have been late in payment many times. I have tried to contact support but have not received any response. Then after many times they finally replied me but not payment but notice of ending affiliate program but without any notice before. They refused to pay my commission and denied responsibility. I was so disappointed about this

I tried the web player, it could do what I wanted and it promised I could use the free version if you bought their hardware. Spent 100 euro's on the android stick only to find out you need a paid subscription next to that as well (to display a webpage). Worthless practice.

Something has changed at this company for a while now. I have been working with this company for 2 years and for my shopping mall project, I was paying 10€/screen/month (I have 4 screens). Now I am forced to pay 30€/screen/month because they have launched the "engage" feature that I need to run my project. It is a platform that works well, but the price is excessive. There are other alternatives that work just as well, but at a lower price. Besides, trying to negotiate the price with support is like talking to a wall. Before there was a very kind and understanding person, Mr. Paul, but the person in charge now, does not seem to have any empathy towards customers.

Lately Optisign has totally bombed displaying PowerPoint slides. We have used the software for sometime now, however the last three weeks or so it refuses to advance PowerPoint slides. These are at least some of the same slides that have been on the system for some time now. Optisign was quiet and not responding to attempts to contact them. Now after way too long they have admitted the fault is their software. Why so long to identify a problem with a commonly used profile on your system and still no fix in sight. Kind of makes you wonder who (if anyone) exactly is minding the shop. You might want to reconsider your choices. We are now paying for a service that Optisgn is not delivering.

Brilliant Digital Signage company. Easy to use and instant delivery to my customers screens😀

Great, easy-to-use, and inexpensive digital signage software. If I could give it 10 stars I would.

The best digital signage software in the market right now. Hundreds of free templates and app integrations ready to use

We really like the AI detection system. Software is diverse and easy to use across hardware platforms.